Top 27 It support Jobs in Zephyrhills Fl

Desktop Support Analyst
Allied Staff Augmentation Partners, Inc. —Tampa, FL
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
2d
IT Service Desk Specialist
Suncoast Credit Union —Tampa, FL
- $19 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid parental leave
- Paid holidays
3d
Desktop Support Technician
SDQ LLC —Tampa, FL
- $22 - $24 an hour
- Contract
- HIPAA
- Ability to lift 50 pounds
- Bachelor's degree
Quick Apply
2d
IT Technician for Enterprise Clients
Cook Technology Corp —Tampa Palms, FL
- $16 - $30 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
- Opportunities for advancement
Quick Apply
IT Help Desk Support
Lucayan Technology Solutions —Tampa, FL
- English
- Mid-level
- Communication skills
- Commuter assistance
- Health savings account
IT Support II
SCS Engineers —Tampa, FL
- $26 - $3,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- Paid parental leave
- Paid holidays
2d
IT Operations Specialist
Exxact Express —Lakeland, FL
- Full-time
- Mid-level
- In-person
- 1 year
Quick Apply
Technology Support Specialist
Academy at the Lakes —Land O' Lakes, FL
- $50,000 - $80,000 a year
- Full-time
- School experience
- Classroom
- 7 years
- Health insurance
- Dental insurance
Quick Apply
5d
IT Technician - Riverview, FL
BlueGrace Logistics —Riverview, FL
- Full-time
- Mid-level
- Windows
- Microsoft Office
IT Support Technician - Field Services (Lakeland)
Boring Business Systems —Lakeland, FL
- $19 - $22 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Help Desk Technician (Lakeland)
Boring Business Systems —Lakeland, FL
- $18 - $20 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Supervisor of IT Help Desk
Suncoast Credit Union —Tampa, FL
- $70,000 - $100,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid parental leave
- Paid holidays
IT Service Desk Support Senior Specialist
Holland & Knight LLP —Brandon, FL
- Full-time
- Background check
- Mid-level
- Office
- Profit sharing
- Paid parental leave
Technical Support
Payzli —Tampa, FL
- $50,000 a year
- Full-time
- Spanish
- Continuous improvement
- Communication skills
Quick Apply
5d
Geek Squad Agent (Retail Store)
Best Buy —Wesley Chapel, FL
- $15.00 - $19.22 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
6d
Venue Technology Assistant
Legends Global —University, FL
- Part-time
- Ability to walk for extended periods
- Microsoft Office
- Ability to lift 50 pounds
Technical Specialist
Quest Diagnostics —Tampa, FL
- $110,000 - $120,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Employee stock purchase plan
- Disability insurance
Quick Apply
CUSTOMER SUPPORT SPECIALIST
PSYCHOLOGICAL ASSESSMENT RESOURCES INC —Lutz, FL
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
1d
Field Services IT Tech Lead - Southeast Region
Aramark —Tampa, FL
- Weekends as needed
- Remote
- Hospitality
- 5 years
- Analysis skills
9d
Venue Technology Assistant (FSU Location)
Legends Global —University, FL
- Part-time
- Ability to walk for extended periods
- Microsoft Office
- Ability to lift 50 pounds

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it support jobs near zephyrhills fl

Desktop Support Analyst

Allied Staff Augmentation Partners, Inc.
Tampa, FL

Quick Apply

Job Details

Full-time | Contract
$30 - $35 an hour
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Teamwork
Microsoft Excel
Employee relationship building
Bachelor's degree
Computer hardware
Desktop administration

Full Job Description

We are seeking a dedicated and skilled IT Desktop Support Technician to join our Level-2 support team. The ideal candidate will possess a strong background in providing hardware and software support for both MAC and PC environments, along with experience in utilizing SCCM, JAMF, Office365, and Adobe applications. Additionally, the candidate should have experience in general inventory management and supporting AI integrations with office products.

This position reports into the US Service Desk Associate Director

Position Responsibilities: Customer Focus: Deliver exceptional customer service by effectively communicating with users to understand issues, providing timely resolutions, and escalating when necessary.

Issue Management: Effective evaluates and manages various end user situations and escalates to manager when necessary.
Teamwork & Collaboration: Effectively work with other HTS teams and management for responsive, effective information feedback, escalation and end user issue resolution.
Technical Support: Provide comprehensive desktop support for MAC and PC users, addressing hardware and software issues promptly and efficiently.
Technical Support: Provide support for the end users regarding issues with network connectivity from home and office, all types of printers, corporate email, handheld devices, scanners, and a multitude of software applications.
Office365 Support: Administer and troubleshoot issues related to Office365 applications, including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive.
Adobe Suite Support: Provide support for Adobe Creative Cloud applications, addressing installation, authentication and access issues.
Software Deployment: Utilize SCCM and JAMF for software deployment and management, ensuring smooth and consistent application installations and updates.
Inventory Management: Oversee general inventory management, including tracking and maintaining hardware (CMDB) and software assets and desktop refresh utilizing the corporate ITAM tool as well JAMF, SCCM, PowerBI and other tools to maintain the integrity and accuracy of the asset inventory.
AI Support: Assist with end user issues and support of AI tools with office products, ensuring seamless operation and user productivity.
Documentation: Maintain accurate and up-to-date documentation of technical procedures, troubleshooting steps, and system configurations.
Incident and Service Request SLA Achievement: Achieve and maintain monthly SLA target for INCIDENTS (93%) throughout the year. Achieve and maintain monthly SLA targets for SERVICE REQUEST Tasks (84%) throughout the year.
Ability to configure and troubleshoot email clients such as Microsoft Outlook.
Configure, deploy and support mobile devices such as Android, and iPhones for all users.
Lead and supervises IT projects as directed by the Regional Manager
In depth knowledge of Azure AD & On-Prem AD administration
Familiar with anti-virus/ Malware protection
Understanding of login scripts.
Identifies software application, network and hardware malfunctions and takes appropriate action to resolve

Position Characteristics: 5+ years of IT experience

Proven experience in progressive IT roles within a large, complex organization with diverse lines of business and systems
Bachelor's degree in a technical discipline or equivalent working experience
Experience in delivering support to a diverse company
Provide a proven ability to communicate effectively throughout all levels of associates and with those from diverse cultural backgrounds
Excellent analytical and problem-solving skills
Excellent communication, presentation, influencing, and relationship- building skills
Ability to connect and guide teams through rapid change and maintain focus on the delivery of strategic initiatives
Demonstrated success guiding large scale initiatives across an enterprise
Willingness to travel depending on current needs
Have a “can do” attitude regarding all aspects of support while working for the IT Department of the company.
Great research and troubleshooting skills to obtain quick effective solutions for complex network, software or hardware issues that are not familiar to our Desktop support group.
Work either in a team environment, or alone, with minimal supervision and still provide a very high level of service, support, and work ethic.

Pay: $30.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in zephyrhills fl

Desktop Support Analyst

IT Service Desk Specialist

Desktop Support Technician

IT Technician for Enterprise Clients

IT Help Desk Support

IT Support II

IT Operations Specialist

Technology Support Specialist

IT Technician - Riverview, FL

IT Support Technician - Field Services (Lakeland)

Help Desk Technician (Lakeland)

Supervisor of IT Help Desk

IT Service Desk Support Senior Specialist

Technical Support

Geek Squad Agent (Retail Store)

Venue Technology Assistant

Technical Specialist

CUSTOMER SUPPORT SPECIALIST

Field Services IT Tech Lead - Southeast Region

Venue Technology Assistant (FSU Location)

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