DMC Insurance Administrators Inc.is searching for a seasoned, self-directed Senior HR Manager to serve as our sole HR professional and functional oversight of the HR Manager at our affiliated company, TITAN Insurance Administrators Inc. If you have navigated complex California employment law, managed both union and non-union employees, and want a role where your expertise genuinely shapes how a company takes care of its people — this is the opportunity for you.
About DMC Insurance Administrators, Inc. Founded in 1990, DMC Insurance Administrators, Inc. is a Pleasanton-based Third Party Administrator (TPA) with more than 35 years of expertise in health and welfare trust fund administration for labor unions and employer groups throughout California and the western United States. We serve 400+ employers and over 65,000 plan participants, and we have built our reputation on concierge-class service, deep industry knowledge, and a team that is genuinely committed to doing the work right. We are a close-knit organization. You will know every colleague, every leader, and every process.
As Senior HR Manager, you will be the HR department for DMC — responsible for the full employee lifecycle for our Pleasanton team of approximately 25 employees. You will also provide HR oversight and strategic guidance to the HR Manager at our affiliated company, TITAN Insurance Administrators, Inc. in Fremont (approximately 45 employees), ensuring consistent compliance, practices, and culture across both organizations. You will work in a hybrid arrangement primarily from our Pleasanton office, with occasional travel to Fremont office. You will report directly to the CFO and CEO, serving as their trusted HR partner on all people-related matters.
Essential Job Responsibilities:
- California Compliance & Employment Law Ensure full compliance with CFRA, FMLA, PDL, FEHA, WARN Act, meal and rest period rules, final pay, pay stub requirements, and SB 1162 pay transparency.
- Advise CFO and CEO on regulatory changes and organizational compliance risk.
- Conduct documented workplace investigations and administer leaves of absence programs including Workers' Compensation.
- HR Systems & Technology Serve as primary Paychex Flex administrator — employee records, time and attendance, benefit enrollments, reporting, system configuration, and employee support.
- Leverage AI-enabled HR tools and automation to improve efficiency across recruiting, onboarding, documentation, and communications.
- Generate and analyze HR data reports to support management decisions, workforce planning, and compliance tracking. Recruiting & Talent Acquisition
- Manage full-cycle recruiting — job postings, screening, interviews, background and reference checks, and offer letters — in compliance with SB 1162.
- Build relationships with staffing agencies and professional networks; develop a consistent candidate experience from application through offer.
- Onboarding & Offboarding Own the full onboarding experience — offer letters, new hire paperwork, I-9 verification, benefits enrollment, Paychex Flex setup, IT coordination, and new hire orientation.
- Administer offboarding including separation notices (DE 2320), final pay compliance, and exit documentation; ensure CBA-compliant procedures for union employees.
- Benefits Administration Manage all employee benefits programs. Serve as the primary employee resource for benefits questions and qualifying life event changes.
- Ensure ERISA, HIPAA, ACA, and COBRA compliance across all benefit programs.
- Policy Development & Employee Relations Draft and maintain the employee handbook, HR policies, and standard operating procedures for both companies in alignment with California law and applicable CBAs.
- Handle employee relations matters with professionalism and confidentiality; support managers in progressive discipline and corrective action for union and non-union employees. Coordinate the grievance process and serve as a management resource during CBA related discussions.
- Training, Development & Safety Coordinate all mandatory training including California harassment prevention (AB 1825 / SB 1343), workplace safety, and skills development; maintain all compliance training records. Coordinate workplace safety programs, OSHA compliance, and Workers' Compensation reporting and case management.
- Performance Management & Compensation Administer the annual performance review cycle using Paychex Flex; guide managers on goal-setting and performance documentation.
- Prepare annual Total Compensation Packages for all employees. Support CFO with annual compensation review — market benchmarking, salary adjustment recommendations, and job classification maintenance.
- Affiliated Company HR Oversight — TITAN Insurance Administrators, Inc. Provide strategic HR oversight and guidance to the HR Manager at TITAN (Fremont, CA, ~45 employees) on compliance, policy alignment, benefits, and employee relations.
- Lead cross-company HR initiatives and projects from inception to completion, ensuring timely delivery and consistent results. Ensure consistent HR practices, documentation standards, and compliance posture across DMC and TITAN.
- Company Events & Culture Plan and coordinate company events, employee recognition programs, and engagement activities throughout the year. Champion a positive, inclusive workplace culture aligned with DMC's values of accessibility, reliability, accountability, and dedication.
- What We're Looking For:
- Education & Certification
- Bachelor's degree in Human Resources, Business Administration, or related field required. PHR, SPHR, SHRM-CP, or SHRM-SCP certification required.
- Experience Minimum 10 years of progressive, hands-on HR experience — including at least 3 years as a solo or senior HR professional with full-function ownership.
- Demonstrated experience managing HR for both union and non-union employee populations, including CBA knowledge and grievance process experience.
- Deep, current California employment law expertise — CFRA, FMLA, PDL, FEHA, SB 1162, AB 1825, SB 1343, WARN Act, and wage and hour regulations. TPA, insurance, benefits administration, or financial services background strongly preferred.
- Systems & Technology Proficient in Paychex Flex or a comparable HRIS/payroll platform; ability to master Paychex Flex quickly if coming from a similar system.
- Comfortable with AI-enabled HR tools and digital workflow technology — you actively look for smarter ways to work. Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams). Skills & Attributes
- Excellent written and verbal communication skills; ability to draft policies, professional correspondence, investigation reports, and sensitive HR communications with precision.
- Strong interpersonal skills — trusted by employees at all levels, approachable, and consistently discreet with confidential information.
- Highly organized and self-directed; able to manage a broad HR function across two companies. Works well under pressure while maintaining cooperative and professional relationships.
- Valid California driver's license and reliable transportation required.
- What DMC Offers Competitive starting base salary: $135,000–$165,000, commensurate with experience
- Comprehensive medical, dental, and vision insurance (currently 100% company paid for you and your dependents for the HMO Plan).
- 401(k) retirement plan with 5% employer contribution Paid time off, sick leave, and paid company holidays
- Broad scope: Senior HR leadership across two (2) organizations, approximately 70 employees Stable, 35+ year organization with a close-knit team and genuine appreciation for expertise
- How to Apply We are looking for a career HR professional who wants to own the function, make a lasting impact, and be a genuine partner to leadership. Please submit your resume and a brief cover letter describing your experience as a senior or solo HR professional, your California employment law expertise, and your approach to managing HR across union and non-union environments.
- Apply via Indeed, or submit your resume directly to: opportunities@dmc tpa.com
- Applications are reviewed on a rolling basis. Qualified candidates will be contacted directly. DMC Insurance Administrators, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law. In compliance with California SB 1162, the pay range for this position is $135,000–$165,000 annually, commensurate with experience and qualifications.
Pay: $135,000.00 - $165,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Education:
Experience:
- Human resources management: 10 years (Required)
License/Certification:
- SHRM Certified Professional (Required)
Work Location: In person
