Top 6 Compass call center Jobs

Guest Services Representative/Call Center
Compass Rose Foundation —Jacksonville, FL
- $22 - $24 an hour
- Weekends as needed
- Ability to sit for extended periods
- Computer skills
- Associate's degree
Quick Apply
Workforce Management Capacity Planner - PH
Compass Experience Labs —Remote
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Program Administrator - Contact Center
Compass Connections —San Antonio, TX
- Weekends as needed
- CPR Certification
- Computer literacy
- Pass drug screening
Lead Advocate Contact Center
Compass Connections —San Antonio, TX
- Weekends as needed
- Computer literacy
- Pass drug screening
- Mid-level
6d
Telephone Operator - Temporary
Compass Oncology —Vancouver, WA
- $17.40 - $25.22 an hour
- Temporary
- Administrative experience
- High school diploma or GED
- Entry level
- Wellness program
- Health savings account
3d

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Customer Service Representative
CRKT (Columbia River Knife & Tool) —Tualatin, OR
Answer incoming customer inquiries and help provide answers and guidance to questions on product info, order status, etc. Proficiency with 10-Key is desirable.
$20 an hour
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Call Center Representative Part-Time (San Jose)
Heavenly Greens —San Jose, CA
Answering high volume incoming and outgoing calls. Main responsibilities include handling incoming and outgoing calls, scheduling appointments, and maintaining…
$20 - $21 an hour
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13d

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Guest Services Representative/Call Center

Compass Rose Foundation -
Jacksonville, FL

Quick Apply

Job Details

Full-time
$22 - $24 an hour

Qualifications

Guest relations
Referral-based lead generation
Phone communication
Student recruitment
Sales referrals
Service scheduling
Client inquiry handling
Performance Reporting
Client database systems
Initial Contact (sales skills)
Time-based sales targets
Activity sales targets
Computer skills
Customer information system software
Associate's degree
Communication skills
Sales follow-up
Marketing
Entry level
Office phone management
Time management

Full Job Description

Jones Technical Institute (J-Tech) is a Non-profit Trade school located in Jacksonville, FL and we are searching for professionals to fill positions in our Admissions Department specifically in our Guest Service Center. In this role you will have the opportunity to help prospective students by scheduling interviews with members of our Admissions team. You will have a major role in growing the schools population and being part of a growing school.

Essential duties and responsibilities:

Ensure prompt communication via phone or text message with all inquiries that come into the campus via phone or internet.
Correspond and follow-up with prospective students utilizing admissions tools such as phone calls, texting, appointment reminder cards, e-mails, etc. until the student has been interviewed at the campus.
Learn and become proficient in the Verity client management software system to record accurate data to assist all departments (Advertising, GSC, Admissions, Financial Aid etc.)
Achieve individual minimum appointment setting, interview, and Personally Developed Lead (PDL)/Referral generation goals established on a monthly, quarterly, and campaign basis by the President.
Assist the admissions department as a team in achieving all daily, monthly and campaign goals.
Ensure success by initiating referral interviews.
Maintain effective communication with the admissions team and management team.
Complete individual daily and weekly reports about performance activity as required.
Participate in monthly or quarterly product knowledge meetings.
Participate in continuous individual and group training sessions.
Participation in various school functions such as, but not limited to, orientation, open houses, and Guerrilla Marketing as needed.
Represent the college in a professional and positive manner by attending and participating in various recruitment functions on site as requested.

Education and skills required:

Associates Degree is preferred but relevant experience will be considered.
Previous call center, or appointment setting experience preferred.
Previous work experience in a sales related field preferred
Excellent communication skills
Ability to problem solve proactively.
Organizational and time management skills a must
The ability to exhibit excellent active listening skills and work in an open, team environment.

Work environment/physical demands:

Be able to work evenings and weekends, as necessary.
Ability to sit for eight to ten hours while communicating in a call center environment.

QUALITIES OF A GUEST SERVICE CENTER REPRESENTATIVE

Passion to help people.

Enthusiasm

Ability to motivate others.

Confident

Self-Motivated

Must be able to shut out external distractions to ensure goals are met.

Have a sense of urgency.

Believe in your product.

Ability to accept constructive criticism.

Possess and demonstrate a positive attitude.

Ability to set and reach personal goals.

Ability to relate well to people.

Demonstrates active listening skills.

Professional appearance

Willingness to learn.

Competitive drive

Tenacity

Clear effective communicator

Quick Apply

Refine Your Search

compass call center jobs

Guest Services Representative/Call Center

Workforce Management Capacity Planner - PH

Program Administrator - Contact Center

Lead Advocate Contact Center

Telephone Operator - Temporary

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