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Collections Specialist - I

First Star Logistics -
Blue Ash, OH

Quick Apply

Job Details

Full-time
$17 - $20 an hour

Benefits

Profit sharing
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Paid sick time

Qualifications

Accounts receivable
Microsoft Excel
Microsoft Outlook
Accounting software
High school diploma or GED
Technical Proficiency
Negotiation
Collections account management

Full Job Description

Are you detail-oriented, proactive, and ready to make an impact? We’re looking for a Collections & Cash Application Specialist to join our growing Finance team! You’ll be responsible for posting incoming payments, reconciling accounts, and collecting past-due balances — all while keeping customer relationships positive and records accurate.

This is a great opportunity for someone with collection experience who’s a true go-getter — highly self-motivated, organized, and results-driven. If you’re a strong communicator, a problem-solver, and a team player who takes accountability seriously, we’d love to hear from you.

You’ll work closely with our Accounts Receivable (A/R) and Finance teams and report directly to the Collections Manager.

Why You’ll Love Working Here

Competitive wages
Professional, business-casual dress code
Medical, Dental, and Vision Insurance
Paid time off – vacation, holidays, and sick days
401(k) & Profit Sharing

What We’re Looking For

Analytical Thinking: You can break down complex information and spot trends or inconsistencies.
Attention to Detail: You notice the little things others might miss — and they make all the difference.
Critical Thinking: You evaluate information objectively and draw logical, well-informed conclusions.
Problem-Solving: You develop smart, effective strategies to overcome challenges in the collections process.
Research Skills: You know how to find the right information quickly from multiple sources.
Persistence: You stay focused and patient, even when things take time.
Ethical Judgment: You maintain integrity, handle sensitive information responsibly, and always act with professionalism.
Customer Service Mindset: You communicate clearly, follow up thoroughly, and always deliver service with a smile.
Tech-Savvy & Quick Learner: You pick up new software fast and can multitask without missing a beat.
Team Player: You love collaboration, take feedback positively, and help your team succeed.
Bonus Points: Familiarity with transportation or intermodal operations — helpful but not required!

What You’ll Do

Collections

Manage your assigned account portfolio and follow up on past-due invoices via phone and email.
Record detailed notes on all collection efforts.
Respond to account inquiries and take preventive measures to keep accounts current.
File, scan, and email invoices as needed.
Support other collection-related tasks as assigned.

Cash Application

Post and record cash receipts from checks, ACH, wire transfers, and credit cards accurately.
Reconcile daily cash receipts and deposit reports with bank or lockbox records.
Match payments to the correct customer accounts and open invoices.
Research and resolve unapplied or unidentified payments promptly.
Identify and correct discrepancies like overpayments, underpayments, and misapplied funds.

Requirements & Qualifications

High school diploma or equivalent.
Prior experience in Accounts Receivable, Collections, and Cash Application.
Proficiency with Microsoft Office (Excel, Word, Outlook) and financial software systems.
Strong verbal and written communication skills, negotiation ability, and analytical thinking.
Excellent organizational skills and attention to detail.
Ability to multitask effectively while meeting deadlines.

Self-motivated, dependable, and able to work independently while contributing to team goals.

Job Type: Full-time

Projected Total Compensation: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid sick time
Paid time off

Application Question(s):

What range are you looking to be at pay wise?

Experience:

Collection: 1 year (Required)

Work Location: In person

Quick Apply

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Collections Specialist - I

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