Top 12135 Customer specialist Jobs in (remote)

Customer Success Specialist
Aegis Ventures —Remote
- $65,000 - $85,000 a year
- Nursing
- HIPAA
- Mid-level
- Commuter assistance
- Health insurance
Customer Success Specialist
AI Square —Remote
- Remote
- Entry level
Customer Success Specialist
Lumivero —Remote
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Education
- Continuous improvement
- Health insurance
- Dental insurance
13d
Customer Support Specialist (2026-8014)
CareTria —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Customer Enablement Specialist
mSupply —Remote
- $90,000 - $120,000 a year
- Marketing
- 5 years
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Customer Service Specialist
GCX Healthcare Solutions —Remote
- Remote
- Word processing
- Typing
- Entry level
Quick Apply
Customer Success Specialist
LighthouseAI, a Pharma Solutions Company —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Specialist
InsCipher —Remote
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Specialist
Lulu and Georgia —Remote
- $21 - $23 an hour
- Full-time
- Remote
- Sales
- Entry level
Quick Apply
Customer Support Specialist
HelloTeam —Remote
- Full-time
- Remote
- Computer literacy
- Writing skills
- Business Administration
Quick Apply
Remote Customer Onboarding Support Specialist
Spotter —Lemont, IL
- Remote
- English
- Organizational skills
- Communication skills
Quick Apply
Customer Support Specialist - Benefits Marketplace
Rippling —Remote
- $26.10 an hour
- Full-time
- Remote
- English
- Mid-level
- Office
Customer Success Specialist
FOODCHAIN ID GROUP INC —Remote
- Full-time
- Remote
- Computer literacy
- English
- 3 years
Customer Experience Specialist
Lulu & Georgia —Remote
- Full-time
- Remote
- Sales
- Entry level
Customer Support Specialist I
foreUP —Remote
- Email
- Remote
- Google Workspace
- 1 year
- Entry level
Quick Apply
8d
Solutions Specialist I
J.D. Power —Remote
- $49,000 - $57,000 a year
- Email
- Remote
- Public speaking
- Communication skills
- Entry level
Customer Success Specialist
TPR Education, LLC —Remote
- $60,000 - $65,000 a year
- School experience
- Computer literacy
- Mid-level
Quick Apply
Customer Care Specialist
Koala Health —Remote
- $18 an hour
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
14d
Help Desk Specialist
Everforth ECS —Remote
- $70,000 - $110,000 a year
- Computer Science
- Mid-level
- Bachelor's degree
Authorization Specialist
Seaport Scripps Home Health —Remote
- $21 - $25 an hour
- Full-time
- Home Health
- Organizational skills
- Home health
- Disability insurance
- Health insurance
Quick Apply

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Customer Success Specialist

Aegis Ventures
Remote

Apply Now

Job Details

$65,000 - $85,000 a year

Benefits

Commuter assistance
Health insurance
Dental insurance
Vision insurance

Qualifications

Customer communication
Customer relationship building
HIPAA
Healthcare privacy protection
Customer relationship management

Full Job Description

About Aegis Ventures

Aegis Ventures partners with entrepreneurs and industry leaders to launch and scale transformative companies in digital health and artificial intelligence. Our platform brings together market-shaping ideas, growth capital, and ambitious individuals to solve major societal problems. With a focus on innovations in healthcare, Aegis has launched four successful portfolio companies in partnership with Northwell Health and recently announced the Digital Consortium to co-develop, invest in, and launch new companies.

About the Company

Optain is transforming the healthcare landscape through a powerful synergy of advanced software, hardware, and clinical expertise. By utilizing the eye as a non-invasive diagnostic window, we are redefining the screening and management of both ophthalmic and systemic diseases. Our mission centers on broadening access to care by integrating a specialized teleophthalmology team with proprietary AI and machine learning, supported by our industry-leading fundus imaging technology. By prioritizing affordable, front-line diagnostics, we aim to alleviate the pressures on global health infrastructure while delivering superior patient outcomes.

Following a successful Series A funding round backed by prominent health systems and private equity firms, Optain is positioned for significant commercial expansion. With established regulatory clearance and a growing footprint across Europe, Australia, and the Middle East, we are currently accelerating our presence within major health networks throughout the United States.

About the Job

As the Customer Success Specialist, you will play a critical role in supporting health systems, IT teams, providers, and clinic staff both remotely and on-site. By following our structured onboarding framework, you’ll support the end to end clinical experience and help foster strong customer relationships and positive outcomes. This position reports directly to the Director of Implementation and Customer Success.

This is a remote, US-based position, with regular travel to US customer sites (up to 50%, with higher travel during peak customer implementation periods).

What You'll Do

Client Onboarding and Implementation: Support the client onboarding process, from leadership conversations, clinical workflow integration, to go-live support.
Training & Customer Support: Deliver engaging, hands-on training to healthcare providers and clinical staff (in-person and virtually) and provide support for live customers.
Customer Success: Build strong, long-term relationships with clients; serve as their go-to resource for best practices, product usage, and troubleshooting. Monitor key success metrics and growth, maintaining high customer satisfaction.
Retention & Growth: Drive adoption and expansion opportunities by understanding each client’s unique needs and aligning them with our solutions.

What You'll Need

Bachelor’s or Associate’s degree in a healthcare, life sciences, or technical field (e.g., Nursing, Optometry, Biomedical Engineering, Public Health), or equivalent clinical experience.
Understanding of healthcare environments and clinical workflows
Familiarity with EHR systems and clinical data privacy standards (e.g., HIPAA)
Excellent communication, presentation, and relationship-building skills
Ability to manage multiple projects with strong attention to detail
Medical assistants, ophthalmic technicians, and clinical support staff are strongly encouraged to apply.
Experience in customer success, clinical training, or account management, ideally within medical devices, ophthalmology, diabetes, or healthcare IT is a plus.
Strong preference for candidates with direct patient care experience
Familiarity with ophthalmic imaging or diabetic retinopathy screening is a plus.
Prior experience in a clinical or fast-paced startup environment is a plus.

What We Offer

Competitive compensation package, including a strong base salary, performance-based bonus, and the chance to earn upside.
Top-tier health, vision, dental, and commuter benefits.
Generous monthly health and wellness reimbursement.
Unparalleled exposure to new business building at the intersection of artificial intelligence and healthcare.
The opportunity to help solve difficult problems and collaborate with world-class experts from healthcare provider networks, academia, and industry.
A chance to work with a highly talented, close-knit team and world-leading mentors who can act as a support network and sounding board throughout your entrepreneurial journey.

Salary Range

$65,000 - $85,000 base salary, depending on experience and alignment with role expectations.

Why Optain? Make a real difference: Your work will help solve difficult problems as you collaborate with world-class experts from healthcare provider networks, academia, and industry. Join Optain in transforming healthcare with AI!

Aegis Ventures is a proud Equal Opportunity Employer — we recruit, train, compensate and promote our team members based on qualifications. We encourage you to apply regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.

Apply Now

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customer specialist jobs in (remote)

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Help Desk Specialist

Authorization Specialist

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