Top 144 Guest service agent Jobs in 20001

Guest Service Agent (Part Time)
Salamander Washington DC —Washington, DC
- $25 an hour
- Part-time
- 18 years or older
- Computer literacy
- Writing skills
- Employee discount
- Opportunities for advancement
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7d
Front Desk Agent-LINE DC
The LINE, The Ned (US) & Saguaro Hotels —Washington, DC
- $20 - $23 an hour
- Part-time
- Computer literacy
- 3 years
- Hotel
- Employee discount
- Food provided
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Guest Services Agent- Part- Time
Marriott International, Inc —National Harbor, MD
- $21.97 - $29.30 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Front Office Agent
Thompson Washington DC —Washington, DC
- $24 an hour
- Weekends as needed
- Hospitality
- Ability to walk for extended periods
- Hotel
- Paid holidays
- Health insurance
Quick Apply
1d
Guest Service Agent
The Watergate Hotel —Washington, DC
- $23.50 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Bachelor's degree
Quick Apply
Front Office Host (Front Desk Agent)
Hyatt Regency Washington on Capitol Hill —Washington, DC
- $24 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Computer skills
- Employee stock purchase plan
- Paid holidays
Front Desk Agent
Crescent Hotels & Resorts LLC —Washington, DC
- $23.21 an hour
- Holidays
- Hotel
- Mentoring
- Data entry
- Employee discount
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Front Office Host (Front Desk Agent) - part-time
Hyatt Regency Washington on Capitol Hill —Washington, DC
- $24 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Employee stock purchase plan
- Paid holidays
10h
Lobby Host (Front Desk Agent) - Arlo Hotels
Arlo DC —Washington, DC
- $23 an hour
- Full-time
- Inventory management
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
The Morrow Hotel Washington, DC Curio Collection by Hilton —Washington, DC
- From $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Office Agent
Montage International —Washington, DC
- $23 an hour
- Online Application
- Microsoft Outlook
- Basic math
- English
Guest Service Representative
NOMA HOSPITALITY LLC HOMEWOOD —Washington, DC
- $40,000 a year
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
5d
Guest Services Agent
Marriott International, Inc —National Harbor, MD
- $24.90 an hour
- Part-time
Front Desk Agent | PM Shift
Donohoe Hospitality Services —Washington, DC
- $19 an hour
- Part-time
- Hotel
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
13d
Guest Service Agent
Courtyard DC Navy Yard —Washington, DC
- $20 - $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
8d
Guest Service Agent
Holiday Inn Express Washington DC Downtown —Washington, DC
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn M Street DC —Washington, DC
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
8d
Guest Service Representative/Front Desk
Home2 by Hilton Capitol Heights —Capitol Heights, MD
- $15 - $17 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
Kimpton Hotels & Restaurants —Washington, DC
- $76,000 - $81,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
The Morrow Hotel Washington, DC Curio Collection by Hilton —Washington, DC
- From $24 an hour
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- Wellness program
- Commuter assistance

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guest service agent jobs near 20001

Guest Service Agent (Part Time)

Salamander Washington DC -
Washington, DC

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Job Details

Part-time
$25 an hour
7 days ago

Benefits

Employee discount
Opportunities for advancement

Qualifications

Computer operation
Computer literacy
Writing skills
Basic math
English
High school diploma or GED
Computer skills
Multi-line phone systems
10 key typing

Full Job Description

We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.

All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.

We specialize in the management of Four- and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.

POSITION OBJECTIVE

Attend to guest needs, including but not limited to, guest registration, check-out and cashiering.

ESSENTIAL JOB FUNCTIONS

Greet and warmly welcome guests upon arrival.
Register guests into the system, verifying reservation, address, email address, phone number and method of payment information.
Promote the I-prefer Hotel Reward Program and provide recognition and benefits to all present members.
Apply payment to guests’ accounts both at the time of registration and at checkout.
Post miscellaneous charges as requested.
Handling Cash Transaction including foreign currency exchange.
Answer phone calls in a timely and professional manner.
Respond and process guest requests (including by email) in a timely and efficient manner.
Handling guest’s complaint up to the guest’s complete satisfaction.
Log and update the opportunity into the HOTSOS to communicate with the team
Record guests preference, update into guest profile and act upon
Assist guests in business needs such as printing out the document.
Provide guests with information regarding hotel facilities and local attractions.
Assist guests to book (a table, a ticket, a tour etc.) in absence of Concierge
Escort the guests to the room and perform a room orientation in absence of Bellman
Reserve a room or modify a room reservation in absence of Reservation
Provide an appreciative fond farewell and encouragement to return to the departing guestS.

EDUCATION/EXPERIENCE

High school or equivalent education required.
Must be 18 years of age or older.

BASIC REQUIRED SKILLS

Must be able to speak, read, write and understand English used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
General knowledge of the city where hotel is located and its attractions.
Extensive knowledge of the hotel, its services and facilities.

PHYSICAL DEMANDS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, photocopiers and other office equipment as needed.

WORK ENVIRONMENT

Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
Must be able to change activity frequently and cope with interruptions.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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