Top 106 Guest service agent Jobs in 33323

Front Desk Agent
Homewood Suites by Hilton Ft. Lauderdale Airport-Cruise Port —Fort Lauderdale, FL
- Weekends as needed
- Spanish
- Computer literacy
- Hotel
- Wellness program
- Disability insurance
Quick Apply
Hotel Front Desk Agent
WESTON TOWNEPLACE SUITES —Weston, FL
- $17 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Pier Sixty Six —Fort Lauderdale, FL
- Up to $19 an hour
- Full-time
- Writing skills
- Basic math
- Windows
- Health insurance
- Dental insurance
Residence Inn Fort Lauderdale Plantation - Front Desk Agent
Aimbridge Hospitality —Plantation, FL
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
7d
Hotel Front Desk Agent
Sheraton Suites Cypress Creek —Fort Lauderdale, FL
- $17 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Front Desk Agent
Marriott International, Inc —Fort Lauderdale, FL
- $16.50 an hour
- Full-time
- Writing skills
- Hotel
- Ability to lift 50 pounds
Front Desk Agent
Courtyard by Marriott Fort Lauderdale Weston —Weston, FL
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent (Full time)
Margaritaville Hollywood Beach —Hollywood, FL
- Weekends as needed
- Background check
- Pass drug screening
- High school diploma or GED
- Health insurance
- Dental insurance
Front Desk Agent
Renaissance Ft. Lauderdale —Fort Lauderdale, FL
- Full-time
- Hotel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Night Audit
Homewood Suites by Hilton Ft. Lauderdale Airport-Cruise Port —Fort Lauderdale, FL
- Weekends as needed
- Spanish
- Computer literacy
- Hotel
- Wellness program
- Disability insurance
Quick Apply
Front Desk Agent
KW Property Management LLC —Fort Lauderdale, FL
- $19 an hour
- Part-time
- Writing skills
- English
- High school diploma or GED
Quick Apply
Front Desk Agent
Hilton Boca Raton Suites —Boca Raton, FL
- $17.75 an hour
- Hotel
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
10d
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS US INC —Fort Lauderdale, FL
- $15.50 - $16.50 an hour
- Part-time
- Entry level
- Flexible schedule
Quick Apply
Night Auditor
Courtyard Fort Lauderdale —Fort Lauderdale, FL
- Overnight shift
- Computer literacy
- Mid-level
- Hotel
- Employee discount
Courtyard Fort Lauderdale Beach - Front Desk Agent
Aimbridge Hospitality —Fort Lauderdale, FL
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
4d
Guest Service Agent
AC Hotel Miami Aventura —Miami, FL
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
12d
Front Desk Agent
Renaissance Boca Raton —Boca Raton, FL
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
NORTH BEACH VILLAGE RESORT —Fort Lauderdale, FL
- Weekends as needed
- Inventory management
- High school diploma or GED
- Front desk
Front Desk Agent (Full Time)
Holiday Inn Express and Suites —Miramar, FL
- $15.00 - $16.50 an hour
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
Quick Apply
Task Force Front Office Agent - Sheraton Lightspeed
Wenzell & Fisher Hospitality Group —Fort Lauderdale, FL
- Hotel
- Travel
- Communication skills
Quick Apply

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guest service agent jobs near 33323

Front Desk Agent

Homewood Suites by Hilton Ft. Lauderdale Airport-Cruise Port
Fort Lauderdale, FL

Quick Apply

Job Details

Full-time

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Processing cash transactions
High school diploma or GED
Computer skills

Full Job Description

General Job Description

The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.

Essential Functions

Maintain a personal demeanor that is friendly, cheerful and courteous at all times.
Greet guests on every interaction using the 10/5 or 15/5 rule.
Ensure that all guests feel welcomed to the property.
Register guests and assign rooms.
Conduct check-out processes.
Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Respond to phone calls, and retrieve guest mail, faxes and packages.
Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
Maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Provide constant and consistent communication with other departments and supervisors/managers in order to ensure guest satisfaction.
Attend team meetings and celebrations.
Follow all company and safety and security policies and procedures along with all other company policies.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Education/Skill Requirements

High school graduate or GED completion.
Ability to communicate effectively and clearly.
Demonstrate good computer skills.
Accurately handle cash and post charges.
Hotel experience preferred but not mandatory, some customer service background required.
Ability to speak Spanish is a plus. Knowledge of computer terminology desired.
Must be willing and capable of passing Alcohol Compliance Certification during the first three months of employment.
Requires the ability to work varied shifts, including nights, weekends and holidays.
Time management skills.
Ability to communicate effectively with the public and other employees.

This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth.

Benefits include:

Healthcare Insurance (Medical, Dental & Vision)
401(k) Plan
STD & LTD
Life Insurance
Wellness Program
Vacation/Paid Time Off
Tuition Assistance
Discounted Hotel Room Rates
Community Service Program

Quick Apply

Refine Your Search

guest service agent jobs in 33323

Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent

Residence Inn Fort Lauderdale Plantation - Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent (Full time)

Front Desk Agent

Night Audit

Front Desk Agent

Front Desk Agent

Meet & Greet Agent

Night Auditor

Courtyard Fort Lauderdale Beach - Front Desk Agent

Guest Service Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent (Full Time)

Task Force Front Office Agent - Sheraton Lightspeed

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