Top 686 Shift leader Jobs in 78249, Tx

Team Leader Healthcare (Sessional)
TaskUs —San Antonio, TX
- From $43,600 a year
- Temporary
- Mid-level
- Windows
- Supervising experience
- Paid training
- Health insurance
3d
shift supervisor - Store# 06208, I 10 & UTSA
Starbucks —San Antonio, TX
- $19.37 - $21.99 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Paid parental leave
- Disability insurance
11d
Team Leader
Chick-fil-A —San Antonio, TX
- $16 - $17 an hour
- Part-time
- No education required
- Quick service & fast food restaurant
- In-person
- Paid training
- 401(k)
Quick Apply
Shift Leader
P. Terry's Burger Stand —San Antonio, TX
- $17 - $20 an hour
- 8 hour shift
- Customer service
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Shift Lead
Walgreens —San Antonio, TX
- $17 - $20 an hour
- Full-time
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
3d
DIH O/N Team Lead
Walmart —San Antonio, TX
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
1d
Team Lead (Part Time), North Star
Crocs —San Antonio, TX
- $17 - $21 an hour
- Extended hours
- 18 years or older
- Ability to walk for extended periods
- Merchandising
Shift Leader
Chick-fil-A —San Antonio, TX
- From $16.50 an hour
- 12 hour shift
- Restaurant management
- Quick service & fast food restaurant
- In-person
- 401(k) matching
- Flexible schedule
Quick Apply
Shift Lead
P. Terry's Burger Stand —San Antonio, TX
- $17 - $20 an hour
- 8 hour shift
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
shift supervisor - Store# 11304, LEGACY
Starbucks —San Antonio, TX
- $19.37 - $21.99 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Paid parental leave
- Disability insurance
Team Leader
Schlotzsky's —San Antonio, TX
- $15 - $20 an hour
- 8 hour shift
- Team management
- In-person
- Entry level
- Paid training
- Employee discount
Quick Apply
Part-Time Shift Leader
MINISO USA —San Antonio, TX
- $14 - $19 an hour
- Part-time
- Merchandising
- Maintenance
- High school diploma or GED
Shift Leader
Playa Bowls —San Antonio, TX
- Morning shift
- Fast casual restaurant
- Team management
- Entry level
- Referral program
Quick Apply
Shift Leader
Insomnia Cookies —San Antonio, TX
- Part-time
- 18 years or older
- Bakery
- Mentoring
- Employee discount
- Pet insurance
Quick Apply
10d
shift supervisor - Store# 24308, BANDERA & HUEBNER
Starbucks —San Antonio, TX
- $19.37 - $21.99 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Paid parental leave
- Disability insurance
Team Leader
Jenis Splendid Ice Creams LLC. —San Antonio, TX
- $16.00 - $18.14 an hour
- Part-time
- Serving
- Quick service & fast food restaurant
- Entry level
Quick Apply
Shift Manager
P. Terry's Burger Stand —San Antonio, TX
- $17 - $20 an hour
- 8 hour shift
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Department Leader
McDonald’s —San Antonio, TX
- Up to $20 an hour
- 18 years or older
- Mid-level
- Quick service & fast food restaurant
- Disability insurance
- Health insurance
shift supervisor - Store# 87128, HWY 281 & WILDERNESS OAKS
Starbucks —San Antonio, TX
- $19.37 - $21.99 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Paid parental leave
- Disability insurance
11d
Mitigation Crew Lead
American Restoration —San Antonio, TX
- $19 - $25 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
Quick Apply
4h

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Team Leader Healthcare (Sessional)

TaskUs -
San Antonio, TX

Apply Now

Job Details

Temporary | Full-time
From $43,600 a year
3 days ago

Benefits

Paid training
Internal mobility program
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Teamwork
Team supervision
Managing teams in a customer support role
Event planning
ATS
De-escalation techniques
Conflict de-escalation
Frontline customer support management
Supervising experience
Bachelor's degree
Attention to detail
Mentoring
Emotional safety support
Video conferences (communication methods)
Call center management

Full Job Description

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About the Role

As a Team Lead, you are the ultimate culture champion, cheerleader, and strategic coach for a team of front-line Customer Service Advocates. Your mission is to support, develop, and inspire your team as they handle 50–70 daily healthcare customer inquiries. You understand that to take care of our members, we must first take care of our people; you lead with empathy, active listening, and a psychological safety-first approach to help your team navigate high-volume days without burnout. You will guide them through our comprehensive training program, manage real-time shift behaviors, and directly impact our First Call Resolution (FCR) and CSAT goals. You ensure your team works with empathy, guiding vulnerable populations and Medicaid members to simplify their healthcare experience.

Please Note: This is a Fixed-Term role, valid from your start date through February 28, 2027.

Responsibilities

Provide daily motivation, side-by-side coaching, and regular 1-on-1 performance development sessions centered on constructive, empathetic feedback and career pathing.
Monitor, analyze, and drive daily operational metrics including First Call Resolution (FCR), Average Handle Time (AHT), Quality Assurance (QA) compliance, and schedule adherence while keeping a pulse on team morale and mental well-being.
Nurture and guide new hires through their initial paid training and nesting periods, enforcing 100% attendance and video-on guidelines by building trust, setting compassionate expectations, and guaranteeing long-term system confidence.
Serve as the first line of defense for complex member queries regarding claims, benefits, or medical eligibility, advocating for both the member and your agent to reduce frontline frustration.
Manage real-time schedule adherence across standard shift windows to ensure proper coverage limits are met, while demonstrating understanding and flexibility for unique remote worker challenges.
Foster an inclusive, supportive virtual community where team members feel heard, valued, and empowered to bring their authentic selves to work.

Qualifications

1+ years of experience in a contact center or BPO environment, with at least 1 year of experience directly supervising or mentoring front-line customer care teams using an empathetic, people-first management approach.
Experience working within a health insurance, medical, or Medicaid/vulnerable population environment is highly preferred.
Demonstrated emotional intelligence (EQ) with a proven ability to de-escalate stressful situations, prevent frontline agent burnout, and support diverse teams.
Highly skilled at navigating Windows PC applications, remote team tools (Slack, Zoom, Teams), and utilizing digital metrics dashboards to make data-driven decisions.
Ability to support a remote team while keeping a strict eye on metrics, corporate data security, and client policy compliance.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Job Types: Full-time, Temporary

Pay: From $43,600.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

shift leader jobs in 78249, tx

Team Leader Healthcare (Sessional)

shift supervisor - Store# 06208, I 10 & UTSA

Team Leader

Shift Leader

Shift Lead

DIH O/N Team Lead

Team Lead (Part Time), North Star

Shift Leader

Shift Lead

shift supervisor - Store# 11304, LEGACY

Team Leader

Part-Time Shift Leader

Shift Leader

Shift Leader

shift supervisor - Store# 24308, BANDERA & HUEBNER

Team Leader

Shift Manager

Department Leader

shift supervisor - Store# 87128, HWY 281 & WILDERNESS OAKS

Mitigation Crew Lead

I want to receive the latest job alert for shift leader in 78249, tx

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