Top 207 Shift leader Jobs in 78539

Team Lead
ContactPoint 360 —Pharr, TX
- 8 hour shift
- Background check
- Spanish
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Shift Leader
Insomnia Cookies —Edinburg, TX
- Part-time
- 18 years or older
- Bakery
- Mentoring
- Employee discount
- Pet insurance
Quick Apply
Shift Leader
McDonald’s —Edinburg, TX
- 18 years or older
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
Shift Leader
Panda Restaurant Group —McAllen, TX
- $17 - $20 an hour
- Email
- Ability to lift 50 pounds
- Conflict management
- In-person
- Paid training
- Disability insurance
Quick Apply
Shift Leader
Little Caesars —Edinburg, TX
- $10 - $14 an hour
- Overtime
- 18 years or older
- No education required
- Sales
- Paid training
- Employee discount
Quick Apply
Shift Leader
Smoothie King —Edinburg, TX
- From $9 an hour
- Part-time
- No education required
- Team management
- Quick service & fast food restaurant
- Employee discount
- Flexible schedule
Quick Apply
shift supervisor - Store# 02956, 10TH & TRENTON
Starbucks —McAllen, TX
- $19.37 - $21.99 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Paid parental leave
- Disability insurance
3d
Shift Leader
PIEOLOGY PIZZERIA —Edinburg, TX
- 18 years or older
- Leadership
- Restaurant
Quick Apply
11d
Shift Manager
Wendy's —Edinburg, TX
- Full-time
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Flexible schedule
Shift Leader - Restaurant 201423
Church's Chicken —Edinburg, TX
- Part-time
- 18 years or older
- Sales
- ServSafe
Department Leader
McDonald’s —Edinburg, TX
- 18 years or older
- Mid-level
- Quick service & fast food restaurant
- Paid holidays
- Disability insurance
Shift Leader - Restaurant 202029
Church's Chicken —Edinburg, TX
- Part-time
- 18 years or older
- Sales
- ServSafe
Shift Leader - Restaurant 202056
Church's Chicken —Edinburg, TX
- Part-time
- 18 years or older
- Sales
- ServSafe
Shift Leader - Restaurant 201275
Church's Chicken —Edinburg, TX
- Part-time
- 18 years or older
- Sales
- ServSafe
Restaurant Shift Leader
Wingstop —Edinburg, TX
- Weekends as needed
- Mid-level
- Supervising experience
- Mentoring
Quick Apply
Restaurant Shift Leader - Unit 571
Whataburger Restaurants —Edinburg, TX
- Weekends as needed
- 18 years or older
- ServSafe
- Customer service
- Disability insurance
- Health insurance
Now hiring shift managers
Jack in the Box —Edinburg, TX
- Part-time
- Mid-level
Quick Apply
Chick-fil-A Edinburg Team Leader
Chick-fil-A —Edinburg, TX
- $12 - $15 an hour
- Part-time
- Customer service
- Restaurant management
- Mid-level
- Paid training
- Health insurance
Quick Apply
Restaurant Shift Leader - Unit 60
Whataburger Restaurants —Edinburg, TX
- Weekends as needed
- 18 years or older
- ServSafe
- Customer service
- Disability insurance
- Health insurance
Shift Manager
McDonald’s —Edinburg, TX
- 18 years or older
- Inventory management
- Mid-level
- Paid training
- Health insurance

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Team Lead

ContactPoint 360
Pharr, TX

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
Staff supervision
Team supervision
Interpersonal skills
Managing teams in a customer support role
Coaching
Frontline customer support management
Team development
Hiring
Attention to detail
Customer issue escalation
Leadership
Call center management

Full Job Description

Job Summary:

We are seeking a motivated and experienced Team Leader to join our dynamic team. The ideal candidate will be responsible for guiding and supporting team members to achieve operational excellence. This role requires strong leadership skills, a passion for management, and the ability to foster a positive work environment that encourages employee growth and development. The Team Lead will oversee a team of call center representatives, providing guidance, support, and performance feedback. This role requires strong communication skills, a results-oriented mindset, and the ability to mentor diverse team members.

Key Responsibilities:

Supervise, coach, and mentor a team of call center agents.
Monitor KPIs and drive performance improvements.
Provide timely feedback and conduct regular coaching sessions.
Track attendance and ensure compliance with procedures.
Prepare performance reports and set improvement goals.
Ensure timely response to supervisor calls and client escalations.
Support daily operations and deliver on campaign objectives.
Complete tasks as assigned by direct supervisors or management.
Clear communication with management and administration.
Assist with hiring and onboarding.

Skills & Qualifications:

Minimum 1 year of supervisory, coaching, or leadership experience.
Completed client-specific training and active in production.
Strong leadership, communication, and problem-solving skills.
Customer-focused with excellent interpersonal skills.
Proficiency in relevant systems and tools - specifically Microsoft Excel.
Detail-oriented and organized.
Must have schedule flexibility, as business needs may require adjustments to the assigned work schedule.
Bilingual (Spanish): Strongly Preferred

Job Type: Full-time

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Experience:

Call center management: 1 year (Required)

Language:

Spanish (Preferred)

Ability to Commute:

Pharr, TX 78577 (Required)

Work Location: In person

Quick Apply

Refine Your Search

shift leader jobs in 78539

Team Lead

Shift Leader

Shift Leader

Shift Leader

Shift Leader

Shift Leader

shift supervisor - Store# 02956, 10TH & TRENTON

Shift Leader

Shift Manager

Shift Leader - Restaurant 201423

Department Leader

Shift Leader - Restaurant 202029

Shift Leader - Restaurant 202056

Shift Leader - Restaurant 201275

Restaurant Shift Leader

Restaurant Shift Leader - Unit 571

Now hiring shift managers

Chick-fil-A Edinburg Team Leader

Restaurant Shift Leader - Unit 60

Shift Manager

I want to receive the latest job alert for shift leader in 78539

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