Top 129 Guest service agent Jobs in 85004

Hotel Front Desk Agent
Country Inn & Suites —Mesa, AZ
- $15.15 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
Resident Specialist
Rosenbaum Realty Group —Gilbert, AZ
- $20 - $30 an hour
- Weekends as needed
- Mid-level
- Office
- Residential
- Health insurance
- Paid time off
Quick Apply
Guest Service Agent
Hilton Garden Inn Phoenix —Phoenix, AZ
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Overnight Guest Service Agent (Full-Time)
Kimpton Hotels & Restaurants —Phoenix, AZ
- $20.82 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
9d
Guest Service Agent (Part-Time)
Kimpton Hotels & Restaurants —Phoenix, AZ
- $19.79 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Arizona Grand Resort & Spa —Phoenix, AZ
- From $16 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Homewood Suites Phoenix - Biltmore —Phoenix, AZ
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
12d
Guest Services Agent
Kimpton Miralina Resort —Paradise Valley, AZ
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
10d
Front Desk Agent
Marriott Phoenix Airport —Phoenix, AZ
- From $18 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Part- Time Front Desk Agent
47th Street Phoenix —Phoenix, AZ
- Part-time
- Hybrid work
- Communication skills
- Entry level
Quick Apply
10d
Guest Service Agent
CHP Holdings —Phoenix, AZ
- Part-time
- Organizational skills
- Ability to stand for extended periods
- Communication skills
Quick Apply
3d
Front Desk Agent
Tempe Market Station —Tempe, AZ
- $19.10 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health insurance
Front Desk Agent
Home2 Suites Phoenix Downtown —Phoenix, AZ
- $17 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Front Desk Agent
The Clarendon Hotel and Spa —Phoenix, AZ
- $15.50 - $17.00 an hour
- Part-time
- Working with individuals with disabilities
- Hotel
- In-person
Quick Apply
2d
Front Desk / Guest Service Agent - Best Western Downtown Phoenix
Sunridge Hotel Group —Phoenix, AZ
- From $16 an hour
- Part-time
- Computer literacy
- Basic math
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Guest Service Agent (Part Time)
Columbus Hospitality Management —Scottsdale, AZ
- Part-time
- Background check
- Hotel
- Organizational skills
- Free parking
- Health insurance
Quick Apply
Weekend Front Desk Agent
NFC Amenity Management —Phoenix, AZ
- $18.50 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
3d
Dual Guest Service Agent
Hilton Garden Inn and Home2 Suites Tempe —Tempe, AZ
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent -AM & PM SHIFT
Holiday Inn and Suites Scottsdale North Airpark —Scottsdale, AZ
- $17 - $19 an hour
- Full-time
- Hospitality
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Agent - Hilton Phoenix Resort at the Peak
Hilton Phoenix Resort at the Peak —Phoenix, AZ
- Research
- Negotiation
- Entry level
Quick Apply
11d

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guest service agent jobs near 85004

Hotel Front Desk Agent

Country Inn & Suites -
Mesa, AZ

Quick Apply

Job Details

Part-time | Full-time
$15.15 an hour

Benefits

Employee discount

Qualifications

Phone communication
Night audit
Hotel and accommodations guest check-in
Hotel and accommodations guest inquiries
Hotel and accommodations guest check-out
Telephone systems
Multi-line phone systems
Hotel and accommodations guest issue escalation
Hotel and accommodations guest complaints handling
Office phone management

Full Job Description

Overview
Join our dynamic hospitality team as a Hotel Front Desk Associate, where your energy and enthusiasm will create memorable guest experiences from the moment they arrive. In this pivotal role, you will serve as the welcoming face of our hotel, managing guest check-ins and check-outs, providing exceptional customer service, and ensuring smooth operations at the front desk. Your proactive approach and hospitality expertise will help foster a warm, inviting atmosphere that keeps guests returning time and again. This paid position offers an exciting opportunity to develop your skills in hotel management while delivering top-tier guest relations.

Responsibilities

Greet guests warmly, efficiently handling check-in and check-out procedures with professionalism and a friendly attitude
Manage multi-line phone systems to answer inquiries, make reservations, and provide information about hotel amenities and local attractions
Provide excellent customer service by addressing guest needs promptly, resolving issues effectively, and ensuring a positive stay experience
Maintain accurate records of guest reservations, billing details, and special requests using hotel management software
Assist with night audit procedures to reconcile daily transactions, ensure financial accuracy, and prepare reports for management
Support guest relations by offering personalized recommendations and ensuring all guest requests are fulfilled promptly
Uphold phone etiquette standards and ensure clear communication with guests and team members at all times

Requirements

Proven experience in hospitality management or front desk operations within a hotel or resort environment
Strong customer service skills with a passion for creating positive guest experiences
Multilingual abilities or bilingual proficiency are highly desirable to serve diverse clientele effectively
Knowledge of hotel management systems and experience with night audit processes is preferred
Excellent communication skills, including professional phone etiquette and the ability to handle multi-line phone systems confidently
Ability to remain energetic, attentive, and organized during busy periods while maintaining a welcoming demeanor
Prior hotel experience or background in guest services is advantageous but not mandatory; training will be provided for the right candidate

Embark on a rewarding career where your hospitality talents shine! We are committed to fostering an inclusive environment that values your contributions while offering opportunities for growth in the vibrant world of hotel management.

Job Types: Full-time, Part-time

Pay: $15.15 per hour

Expected hours: 24 – 40 per week

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in 85004

Hotel Front Desk Agent

Resident Specialist

Guest Service Agent

Overnight Guest Service Agent (Full-Time)

Guest Service Agent (Part-Time)

Guest Service Agent

Front Desk Agent

Guest Services Agent

Front Desk Agent

Part- Time Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk / Guest Service Agent - Best Western Downtown Phoenix

Front Desk Guest Service Agent (Part Time)

Weekend Front Desk Agent

Dual Guest Service Agent

Front Desk Agent -AM & PM SHIFT

Front Desk Agent - Hilton Phoenix Resort at the Peak

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