Top 19 Uber employee Jobs in 85028

Safety Investigations Specialist II
Uber —Phoenix, AZ
- $25.90 an hour
- Overnight shift
- Computer literacy
- Mid-level
- Under 1 year
- 401(k)
12d
Service Team Lead I (QC)
Uber —Phoenix, AZ
- $27.70 an hour
- Full-time
- Hospitality
- Office
- Mentoring
- 401(k)
8d
Risk and Compliance Specialist III
Uber —Phoenix, AZ
- $25.90 an hour
- Full-time
- English
- Mid-level
- Office
- 401(k)
8d
Manager, Claims Compliance
Uber —Phoenix, AZ
- $117,000 - $162,000 a year
- Full-time
- Office
- 3 years
- Presentation skills
- 401(k)
Account Manager, Eats SMB (Phoenix)
Uber —Phoenix, AZ
- $55,500 - $87,857 a year
- Full-time
- Mid-level
- Office
- 3 years
Senior Manager E-Commerce Partnerships & Projects
Sprouts Farmers Market —Phoenix, AZ
- Full-time
- Marketing
- Finance
- Analysis skills
- Paid parental leave
- Health savings account
3d
Merchandiser Part-Time AM West Valley
CRESCENT CROWN DISTRIBUTING LLC —Surprise, AZ
- $18.25 an hour
- Part-time
- Background check
- 18 years or older
- Customer service
- Paid holidays
- 401(k)
Quick Apply
Merchandiser Part-Time AM East Valley
CRESCENT CROWN DISTRIBUTING LLC —Mesa, AZ
- $18.25 an hour
- Part-time
- Background check
- 18 years or older
- Customer service
- Paid holidays
- 401(k)
Quick Apply
Beer Merchandiser Full Time - East Valley
CRESCENT CROWN DISTRIBUTING LLC —Mesa, AZ
- $18.25 an hour
- Weekends as needed
- Background check
- 18 years or older
- Customer service
- Mileage reimbursement
- 401(k)
Quick Apply
Sr Product Marketing Manager - POS partnerships
Global Payment Holding Company —Tempe, AZ
- $115,000 - $130,000 a year
- Full-time
- 8 years
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Driving Instructor
Ncontrol Driving School —Gilbert, AZ
- $21 - $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- 11+ years
- Paid holidays
- Health insurance
Quick Apply
Beer Merchandiser Full Time - West Valley
CRESCENT CROWN DISTRIBUTING LLC —Surprise, AZ
- $18.25 an hour
- Weekends as needed
- Background check
- 18 years or older
- Customer service
- Mileage reimbursement
- 401(k)
Quick Apply
Cocinero / Cajero (Cashier / Kitchen Team member)
The Taco Spot - Glendale —Glendale, AZ
- From $15.25 an hour
- Full-time
- No experience needed
- Paid training
- Flexible schedule
Quick Apply
3d
Sales and Service Specialist
Hertz —Mesa, AZ
- $18 an hour
- Overtime
- Clean driving record
- Computer literacy
- Writing skills
- Opportunities for advancement
Quick Apply
Delivery Driver CDL (Day) - Chandler
Hensley Beverage Company —Chandler, AZ
- $24.50 an hour
- Overtime
- Clean driving record
- CDL
- Ability to lift 50 pounds
- Passenger ride along program
- Health insurance
Quick Apply

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Safety Investigations Specialist II

Uber -
Phoenix, AZ

Apply Now

Job Details

Full-time
$25.90 an hour
12 days ago

Benefits

401(k)

Qualifications

Computer operation
Customer communication
Customer support

Full Job Description

About the role and team

Community Operations at Uber is where real people solve real problems in real time. As a Safety Investigations Specialist II, you are a critical first responder for our community, providing fast and empathetic support during the moments that matter most. This isn't a standard support role; you will investigate urgent, sensitive, and critical safety incidents, enforcing safety standards and taking decisive action to secure accounts and protect our users.

The environment is intense, high-stakes, and often emotionally charged. You'll need to balance deep empathy for individuals in distress with the analytical neutrality required to conduct a thorough investigation. We are looking for people who stay steady under pressure, possess high emotional intelligence, and are motivated by the challenge of making the real world safer for millions of riders, drivers, and couriers.

What you'll do

Support riders, drivers, and couriers during critical moments-helping turn uncertainty into clarity through empathy, speed, and sound judgment.
Master multiple complex knowledge bases and contact management systems to document evidence and ensure every incident is categorized with precision.
Communicate with care and professionalism, even in emotionally charged situations, ensuring all reporting parties feel heard while maintaining investigative integrity.
Identify patterns and escalate issues that impact safety at scale-contributing to how our Special Investigations Unit and global teams improve over time.
Triage Focus: Manage a high-volume, live queue of sensitive and urgent incidents, performing initial interviews to gather case info and efficiently assigning cases to the right investigators.
Investigation Focus: Attend to the most critical and urgent incidents (L3-L4), analyzing evidence across multiple platforms to develop case details and take decisive actions on accounts.
SME Focus: Act as a multiplier for the team by providing real-time technical support to agents, monitoring queue health, and delivering training updates to ensure the team stays sharp.

Work Schedule & Operational Environment
Our site is a 24/7, 365-day operation, meaning we operate on all holidays and run shifts around the clock.

Shift Structure: Full-time schedules consist of 4 days on, 3 days off.
Schedule Options: We offer three primary schedule blocks (spanning morning, mid-day, evening, and overnight shifts depending on team needs):

Friday - Tuesday (Fri, Sat, Sun, Mon, Tue)
Wednesday - Saturday (Wed, Thu, Fri, Sat)
Wednesday - Sunday (Wed, Thu, Fri, Sun)

Overnight Availability: While exact shift placements are finalized during onboarding, there is a high potential for assignment to an overnight shift. Candidates must be fully prepared and able to work overnight schedules.
Shift Differential: Roles assigned to overnight shifts are eligible for a differential pay boost of 10% (weekday overnight shifts) or 15% (weekend overnight shifts) on top of base pay.

Basic Qualifications

At least 6 months of customer support experience specifically handling sensitive issues.
Experience operating in multiple digital modalities and software tools with general computer proficiency.
Strong EQ, emotional regulation, communication, problem-solving, critical thinking.

Preferred Qualifications

Experience in crisis centers, law enforcement, or social work where establishing trust with individuals in distress is required.
Strong critical thinking and problem-solving skills with a willingness to figure out the best path forward when answers aren't immediate.
Experience navigating high-volume, complex databases or contact management systems under tight SLAs.
A resilient and adaptable mindset that thrives in a collaborative, fast-changing, and high-intensity environment.

For Phoenix, AZ-based roles: The base hourly rate amount for this role is USD $25.90 per hour.

You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

uber employee jobs in 85028

Safety Investigations Specialist II

Service Team Lead I (QC)

Risk and Compliance Specialist III

Manager, Claims Compliance

Account Manager, Eats SMB (Phoenix)

Senior Manager E-Commerce Partnerships & Projects

Merchandiser Part-Time AM West Valley

Merchandiser Part-Time AM East Valley

Beer Merchandiser Full Time - East Valley

Sr Product Marketing Manager - POS partnerships

Driving Instructor

Beer Merchandiser Full Time - West Valley

Cocinero / Cajero (Cashier / Kitchen Team member)

Sales and Service Specialist

Delivery Driver CDL (Day) - Chandler

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