Top 3704 Guest experience leader Jobs in 90056

Restaurant Manager - Zaytinya Culver City
Jose Andres Group —Culver City, CA
- $70,000 - $80,000 a year
- Weekends as needed
- Bar
- Google Workspace
- Ability to walk for extended periods
- Paid training
- Health insurance
Quick Apply
Operations Manager
Chicken Maison —Redondo Beach, CA
- $100,000 - $130,000 a year
- Weekends as needed
- Spanish
- Inventory management
- ServSafe
- Mileage reimbursement
- Health insurance
Quick Apply
Office Clerk
RUSNAK —Pasadena, CA
- $18.04 - $19.00 an hour
- Full-time
- Microsoft Word
- Background check
- 18 years or older
- Paid holidays
- Health insurance
Quick Apply
Activity Assistant
Ivy Living —West Hills, CA
- $19 - $20 an hour
- Part-time
- 18 years or older
- Criminal background check
- Pre-employment physical examination
- Store discount
- COVID-19 protective measures
Quick Apply
13d
Shift Leader
Mixt —Santa Monica, CA
- $19.50 - $23.50 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
Marriott International, Inc —Los Angeles, CA
- $27.96 - $34.95 an hour
- Full-time
- Hotel
- Fair chance
- Entry level
6d
Guest Experience Lead
McDonald’s —Los Angeles, CA
- $20.00 - $22.73 an hour
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Health insurance
- Dental insurance
Zone Leader Guest Experience
Hollywood Park Management Company, LLC. —Inglewood, CA
- $23 - $25 an hour
- Weekends as needed
- Mid-level
- Residential
- Recruiting
Quick Apply
8d
Guest Recognition Coordinator
Marriott International, Inc —Los Angeles, CA
- $30.83 an hour
- Full-time
- Hotel
- High school diploma or GED
- Fair chance
11d
Guest Experience Lead (GEL)
McDonald’s —Los Angeles, CA
- $16 - $18 an hour
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Concierge
FAIRMONT —Los Angeles, CA
- $34.92 an hour
- Weekends as needed
- Heavy lifting
- Ability to walk for extended periods
- Basic math
Quick Apply
Front Desk Agent
USC —Los Angeles, CA
- $22.79 - $28.00 an hour
- Night shift
- Hotel
- High school diploma or GED
- Bachelor's degree
Host/Hostess
STK Westwood II —Los Angeles, CA
- $17 - $20 an hour
- Part-time
- Organizational skills
- Ability to stand for extended periods
- Restaurant
- Disability insurance
- Health insurance
Quick Apply
19h
Front Desk Agent
Marriott International, Inc —Marina del Rey, CA
- $33.15 an hour
- Full-time
- Hotel
- High school diploma or GED
- Fair chance
Host, Lumiere Brasserie
FAIRMONT —Los Angeles, CA
- $32.75 an hour
- Full-time
- English
- Hotel
- In-person
Quick Apply
Team Member
Einstein Bros. Bagels —Los Angeles, CA
- Part-time
- No education required
- Bakery
- 16+ years old
- Employee assistance program
- 401(k) matching
Quick Apply
Cashier | Part-Time | Lucas Museum of Narrative Art
Oak View Group —Los Angeles, CA
- $19 - $24 an hour
- Part-time
- Ability to walk for extended periods
- Basic math
- High school diploma or GED
- 401(k)
- 401(k) matching
22h
Guest Safety Ambassador
FAIRMONT —Los Angeles, CA
- $34.92 an hour
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification
- Health insurance
- 401(k)
Quick Apply
General Manager - Bacio di Latte - High End Gelato Shop - WEST LOS ANGELES - EXPANDING!
Bacio di Latte —Mar Vista, CA
- $75,000 - $95,000 a year
- Full-time
- Inventory management
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
General Manager - Bacio di Latte - High End Gelato Shop - WEST LOS ANGELES - EXPANDING!
Bacio di Latte —Los Angeles, CA
- $75,000 - $95,000 a year
- Full-time
- Inventory management
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply

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Restaurant Manager - Zaytinya Culver City

Jose Andres Group -
Culver City, CA

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Labor law compliance
Google Workspace
Food service health code compliance
Team leadership
Staff scheduling
In-person customer service
Restaurant management
Processing cash transactions
Workplace dispute resolution
Team scheduling
Cost control
Team development
Inventory tracking for food cost management
Sales coaching
Conflict management
Beverage pairing
POS
Leading team collaboration initiatives
Productivity software
Hospitality online booking platforms
Community relationship building
Restaurant cost management
Managing food service teams
General management
Food service management experience
Staff development
Hospitality management

Full Job Description

Job Title: Restaurant Manager
Location: Zaytinya, Culver City
Reports To: Assistant General Manager / General Manager
Department: Operations
Employment Type: Salaried, Exempt

About José Andrés Group

José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.

Position Summary

The Restaurant Manager is a floor-forward leader responsible for daily service execution, team coaching, guest satisfaction, and the consistent delivery of JAG standards. In partnership with the AGM/GM, this role drives shift performance, labor efficiency, inventory accuracy, and compliance—while nurturing a positive, inclusive culture.

Key Responsibilities

Operational Leadership

Lead daily service across all dayparts and activations (à la carte, bar, private dining, events).
Execute SOPs; maintain opening/closing, cash handling, and table/reservation management.
Run effective pre-shifts; deploy staff to meet pace, cover, and sales projections.
Ensure facility readiness, cleanliness, maintenance follow-ups, and adherence to health & safety standards.

Guest Experience & Service Excellence

Be highly visible on the floor; model anticipatory hospitality and effective table touches.
Coach service standards (sequence of service, steps of recovery, allergy/ADA protocols).
Manage guest recovery with empathy, speed, and documentation; cultivate repeat business and VIP relations.
Monitor feedback channels and identify trends; implement corrective actions.

Team Leadership & Development

Participate in recruiting, interviewing, and onboarding; build a strong bench of leads/captains.
Deliver ongoing training (service, product knowledge, systems, compliance).
Recognize great performance; document coaching and support progressive discipline when needed.
Foster an inclusive, respectful, and learning-focused culture aligned to JAG values.

Financial & Administrative

Support P&L targets through smart scheduling, in-shift labor deployment, and productivity tracking.
Maintain timecard accuracy, tip-pool/tip-credit compliance, and cash controls.
Partner with Culinary/Beverage on inventory counts, waste tracking, and COGS controls.
Review KPIs (covers, check average, comps/voids, labor %, guest sentiment) and report actions.

Sales & Brand Growth

Drive topline via upselling programs, features, pairing suggestions, and reservation pacing strategy.
Support local marketing initiatives, community outreach, hotel/partner relations, and private dining sales.

Compliance & Safety

Uphold DOH/health code, alcohol service laws, wage & hour, and safety standards.
Lead incident response/reporting and ensure safety drills and certifications remain current.

Projects & Openings

Assist with menu launches, seasonal changes, pop-ups, training rollouts, and opening checklists as assigned.

Required Qualifications

2–4+ years of progressive FOH leadership in high-volume upscale casual or fine dining; prior supervisor/assistant manager experience required.
Proven success running busy shifts while balancing guest experience, team coaching, and cost controls.
Working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace.
Strong communication, conflict resolution, and coaching skills; organized and detail-oriented.
Familiarity with food safety, alcohol service, labor compliance, and cash handling best practices.
Wine/spirits and culinary knowledge to guide guest choices and support sales.
Flexibility to work nights, weekends, and holidays.

Working Conditions & Physical Requirements

Ability to stand and walk for extended periods (up to 8 hours).
Ability to lift/push/pull up to 30 lbs. occasionally.
Frequent reaching, bending, listening, and visual acuity in a fast-paced environment.
Exposure to hot/cold environments and cleaning chemicals per safety standards.

In Return, We Offer You

Competitive compensation and performance-based bonus opportunities
Comprehensive health & wellness benefits
Retirement savings plans
Employee dining and partner discounts
Growth in a values-driven, award-winning hospitality group

Equal Opportunity Employer

José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance

Experience:

Restaurant management: 3 years (Required)

Ability to Commute:

Culver City, CA 90233 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest experience leader jobs in 90056

Restaurant Manager - Zaytinya Culver City

Operations Manager

Office Clerk

Activity Assistant

Shift Leader

Guest Service Representative

Guest Experience Lead

Zone Leader Guest Experience

Guest Recognition Coordinator

Guest Experience Lead (GEL)

Concierge

Front Desk Agent

Host/Hostess

Front Desk Agent

Host, Lumiere Brasserie

Team Member

Cashier | Part-Time | Lucas Museum of Narrative Art

Guest Safety Ambassador

General Manager - Bacio di Latte - High End Gelato Shop - WEST LOS ANGELES - EXPANDING!

General Manager - Bacio di Latte - High End Gelato Shop - WEST LOS ANGELES - EXPANDING!

I want to receive the latest job alert for guest experience leader in 90056

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