Top 22 Computer User Support Specialists Jobs in Albany, GA

IT Support Professional
Invision Technologies —Albany, GA
- $35,000 - $60,000 a year
- Full-time
- Azure
- High school diploma or GED
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
IT Specialist JR
Avening Management and Technical Services —Albany, GA
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
Systems Support Specialist
Phoebe Health —Albany, GA
- Full-time
- HIPAA
- Mid-level
- Office
8h
Systems Support Specialist
Phoebe Putney Memorial Hospital, Inc. —Albany, GA
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
8h
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Leesburg, GA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
11d
Procurement Specialist
MMT AMBULANCE —Albany, GA
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
3h
Sr Product Marketing Specialist Indoor Products
ABB Inc. —Albany, GA
- $100,500 - $160,800 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Office
- Product management
- Health savings account
- AD&D insurance
Quick Apply
7d
Recreation Specialist- Adult Behavioral Health
Phoebe Putney Memorial Hospital, Inc. —Albany, GA
- Full-time
- Hospital
- Customer service
- Mid-level
Quick Apply
6d
Recreation Specialist- Adult Behavioral Health
Phoebe Health —Albany, GA
- Full-time
- Management
- Hospital
- Customer service
6d
Pharmacy Clinical Specialist
Phoebe Health —Albany, GA
- Full-time
- Hospital
- Customer service
- Bachelor of Science
Pharmacy Clinical Specialist
Phoebe Putney Memorial Hospital, Inc. —Albany, GA
- Full-time
- Customer service
- Bachelor of Science
- Mid-level
Quick Apply
Math Expert (PhD) – AI Trainer
micro1 —United States
- $80 - $90 an hour
- Contract
- Remote
- Analysis skills
- Math
- Doctor of Philosophy
- Flexible schedule
3d

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IT Specialist JR
Avening Management and Technical Services —Albany, GA
Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and…

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Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
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DataAnnotation —Ohio
Flexible schedule: choose which projects you take on and when you work, on your own computer, from the comfort of your own home.
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IT Support Professional

Invision Technologies -
Albany, GA

Quick Apply

Job Details

Full-time
$35,000 - $60,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Position Summary:

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to resolve client IT issues. The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled onsite requests. Qualified candidates must have the ability to communicate with clients and co-workers at both technical and non-technical levels. Ideal candidates are self-directed, innovative, organized, flexible, and consistent in maintaining our high-quality standards. The desire and drive to build and maintain customer relationships is a key function of this role. This candidate must also be able to exhibit a sense of urgency in providing exceptional quality service to clients and setting and managing expectations.

Responsibilities & Duties:

Serve as front-line IT support for all aspects of our client’s IT environments, including, but not limited to, hardware, software, networking, printing, Microsoft, and basic server support.
Provide both in-person and remote support to clients and serve as the first point of escalation for issue reporting.
Offer our clients a true “white-glove” support experience and exceed their expectations.
Install and configure hardware and software components to ensure usability and optimal performance.
Work with counterpart technicians and clients for developing solutions to meet client needs.
Create and maintain thorough documentation and configurations within company tools.
Identify and implement automation and continuous process improvement opportunities.
Interface with third-party vendors as a liaison between client and vendor.
Participate in a 24x7 on-call rotation and after-hour upgrades to support our managed services clients.
Other duties as assigned.

Knowledge, Skills & Personal Qualities:

Demonstrate excellence in customer service.
Ability to identify simple to complex problems and analyze them for triage or solution.
Demonstrate problem-solving strategies and practical knowledge.
Ability to diagnose and resolve issues balancing research, troubleshooting, and standard procedures.
Advanced knowledge of computer systems, including hardware, software, OS, and peripherals.
Working knowledge of networking fundamentals and hardware.
Knowledge of cybersecurity fundamentals.
Demonstrated ability to work in a fast-paced environment.
Time management, organization, and communication are vital.

Required Qualifications:

A high school diploma or equivalent is required.
1-year computer and/or network support experience.
Exceptional written and verbal communication skills.
Ability and desire to learn and adapt quickly.
Exceptional customer service skills.
Attention to detail.

Preferred Qualifications:

Advanced level degree or certifications are desired.
Preferred certifications: Comptia A+, Network+, Security+, any Microsoft.
Managed Service Provider experience.
Use of PSA/Ticketing system experience.
Experience as a tier 1-2 IT Support Specialist.
Working knowledge of O365, Azure, Sharepoint.

Benefits:

Comprehensive health care plan including options for Dental, Vision, and ST/LT Disability.
Employer-provided life insurance at no cost to the employee.
401k retirement plan with company matching contribution; employees may participate after completing 1 year of service.
Monthly mobile phone stipend.
Career path after 6 months to outline future career growth.
Eighteen days of paid time off annually.
Salary commensurate with experience, range of $35,000 - $60,000.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all employees.

About Invision Technologies:

Invision Technologies is a regional technology management firm serving small and medium businesses. We serve the community by empowering our clients to do what they do best and ensure their technology works for them to accomplish their goals. We support data, telephone, low-voltage, and security networks. If it runs over IP…we support it. We are a close-knit, community-oriented team and we look forward to speaking with you!! Check us out at www.invtech.com.

Quick Apply

Refine Your Search

Computer User Support Specialists jobs in Albany, GA

IT Support Professional

IT Specialist JR

Systems Support Specialist

Systems Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

Procurement Specialist

Sr Product Marketing Specialist Indoor Products

Recreation Specialist- Adult Behavioral Health

Recreation Specialist- Adult Behavioral Health

Pharmacy Clinical Specialist

Pharmacy Clinical Specialist

Math Expert (PhD) – AI Trainer

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