Top 3 Pest Control Workers Jobs in Albany, NY

Pest Control Field Supervisor
JP McHale Pest Management, LLC —Latham, NY
- $65,000 - $70,000 a year
- Extended hours
- English
- Mid-level
- High school diploma or GED
- Fuel card
- Health insurance
Quick Apply
Technical Sanitation Specialist
HP Hood —Albany, NY
- $75,000 - $93,000 a year
- 5 years
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance

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Pest Control Field Supervisor

JP McHale Pest Management, LLC -
Latham, NY

Quick Apply

Job Details

Full-time
$65,000 - $70,000 a year

Benefits

Fuel card
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Safety protocol adherence
Interpersonal skills
Outdoor work
Field service
Coaching
In-person customer service
English
Personal protective equipment (PPE) adherence
Company vehicle operation
High school diploma or GED
Team development
DOT (Department of Transportation) regulations
Driver's License
Attention to detail
Conflict management
Organizational skills
Safety equipment
Productivity software
Pest control chemical handling
Pest Control License
Team motivation (leadership skill)
Technical Proficiency

Full Job Description

Pest Control Field Supervisor

Location: Latham, NY
Salary: $65000-70000

The Pest Control Field Supervisor in Latham, NY is responsible for leading and managing a team of pest control technicians with the goal of delivering an exceptional customer experience. The Pest Control Field Supervisor owns all aspects of service required of the Albany branch. The Pest Control Field Supervisor will be responsible for a service team consisting of about 10+ pest control technicians. All aspects related to pest control technicians completing their jobs in a high manner will fall under the auspices of the Pest Control Field Supervisor.

The Pest Control Field Service Supervisor will report to the Branch Manager and will manage a team of pest control technicians.

Position Responsibilities

Recruit, hire, train, coach, motivate, and lead a service team technicians to provide exceptional service to customers
Identify/implement scheduling to ensure adequate coverage for peak volume periods
Efficiently schedule routes for field technicians
Route Optimization managed daily yielding a 70+% tech utilization
Appropriately Performance Manage service team employees
Lead regularly scheduled meeting with service team, ask questions to better understand the customer visits field technicians are experiencing, educate and coach workers regarding processes and practices, and explain expectations to employees
Respond to field service technician questions, coaching the team through difficult client situations and diffuse upset clients, as needed
Ensure team members are achieving desired Key Performance Indicators and take corrective action, as needed such as: Tech Utilization, Tech Efficiency, Customer NPS and Customer Retention
Ensure technicians adhere to company and OSHA/FIFA policies and procedures when carrying out pest control services
DEC liaison ensuring proper compliance and technician certifications
Communicate with customers to ensure satisfaction and discuss additional services that customers may be appropriate
Build long-term relationships with customers from a wide range of backgrounds to tailor solution to meet their needs
Operate company provided vehicle in a safe manner
Product selection for required treatments
Efficient use of company materials minimizing use and maximizing material usage under 5% of revenue
Proper material pick up & discarding of used materials

Position Requirements

Must have a 7A Pest License, at minimum
Maintain company vehicle in accord with Department of Transportation and company guidelines
Read, write and speak English
Strong customer service orientation, with two plus years previous experience in a customer service role
Ability to use personal protective equipment
Strong attention to detail and organization skills
Ability to perform physical aspects of role to include walking, bending, and lifting up to 50 pounds
Knowledge of tree/shrub treatment or pest control products and services a plus
Ability to work both indoor/outdoor environments in all weather conditions
Ability to work extended hours as needed
Must have at least 3 years of driving experience to drive a company vehicle.
Valid New York State Driver's License
Three-five years’ experience managing a field team
Ability to multitask and remain calm under pressure, especially during peak hours or intense situations
Demonstrated experience in managing conflict with customers
Exceptional interpersonal, customer service, problem-solving, as well as verbal and written communication skills
Strong coaching and leadership skills, along with the ability to motivate employees
Proficiency with necessary technology, including Microsoft Office Suite
High school diploma or equivalent require, Bachelor’s degree a plus

“At Anticimex, we are driven by our Purpose: To Prevent and Protect. Join us in transforming the world into a healthier, safer place through innovative and sustainable pest control solutions.”

Pay: $65,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Fuel card
Health insurance
Paid time off
Vision insurance

License/Certification:

7A Pest Control License (Preferred)

Work Location: In person

Quick Apply

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Pest Control Workers jobs in Albany, NY

Pest Control Field Supervisor

Technical Sanitation Specialist

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