Top 22 General and Operations Managers Jobs in Allentown, PA

Operations Manager
Krapf School Bus - GKJ Inc —Kintnersville, PA
- Computer literacy
- Mid-level
- Office
Quick Apply
11d
General Manager/Vice President of Commercial Operations
PPO Profits —Allentown, PA
- Full-time
- Travel
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Warehouse Operations Supervisor
GEODIS Logistics LLC —Northampton, PA
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Supervisor, SC Operations
GXO Logistics —Bethlehem, PA
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
Manager, Security Operations and Supply Chain
Air Products and Chemical —Allentown, PA
- Online Application
- Up to 50% travel
- 8 years
- Travel
- Paid parental leave
- Health savings account
Quick Apply
11d
Operations Manager
GEODIS Logistics LLC —Breinigsville, PA
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Dental insurance
Quick Apply
Operations Manager
Lithko Contracting, LLC —Allentown, PA
- Full-time
- Microsoft Outlook
- Military encouraged
- Senior level
Quick Apply
Supervisor, Operations 2nd Shift
Sharp Clinical Services —Allentown, PA
- From $30 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- ERP systems
Quick Apply
6d
Operations Manager
County of Bucks —Bucks County, PA
- Full-time
- Carpentry
- 5 years
- Mid-level
Operations Manager
redbox+ Dumpsters of Lehigh Valley —Easton, PA
- $90,000 - $120,000 a year
- Full-time
- CDL B
- DOT physical examination
- CDL A
- Health insurance
- Dental insurance
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Operations Manager
C&S Wholesale Grocers —Bethlehem, PA
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
Operations Supervisor_Shift 1
Stanley Black & Decker —Allentown, PA
- $70,900 - $114,100 a year
- Extended hours
- Spanish
- English
- Microsoft Office
- Wellness program
- Employee stock purchase plan
12d
Student Transportation Operations Manager - Southern Lehigh
Krise Transportation, Inc. —Coopersburg, PA
- Weekends as needed
- School experience
- Mid-level
- High school diploma or GED
Quick Apply
Human Resources Manager, Warehouse Operations
KeHE Distributors, LLC —Lehigh Valley, PA
- $79,300 - $116,270 a year
- Full-time
- Spanish
- 7 years
- Bachelor's degree
- Health savings account
- Paid holidays
14d
Operations Supervisor
Simco Electronics —Allentown, PA
- $90,000 - $100,000 a year
- Full-time
- Microsoft Office
- Travel
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Operations Shift Manager
C&S Wholesale Grocers —Bethlehem, PA
- Full-time
- Bilingual
- Microsoft Excel
- Computer literacy
Operations Manager - Eastern PA/NJ DT
Directional Traffic —Phillipsburg, NJ
- $70,000 - $80,000 a year
- Weekends as needed
- 18 years or older
- Clean driving record
- Mid-level
7d
Operations Supervisor (Authentication)
GOAT Group —Easton, PA
- Extended hours
- Mid-level
- Supervising experience
- Fair chance
Quick Apply
12d
Assistant Box Office Manager, Ticketing & Box Office Operations
Wind Creek Event Center —Bethlehem, PA
- $50,000 - $60,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Dental insurance
4d
Logistics Operations Supervisor
Deployed Global Solutions LLC —Perkasie, PA
- $76,000 - $85,000 a year
- Extended hours
- Background check
- 5 years
- Pass drug screening

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Operations Manager

Krapf School Bus - GKJ Inc
Kintnersville, PA

Quick Apply

Job Details

11 days ago

Qualifications

Computer operation
Customer communication
Customer relationship building
Operational management
Customer relationship management
Computer skills
Community relationship building

Full Job Description

Description:

OVERVIEW OF KRAPF GROUP:

Krapf Group Vision: Provide the best passenger transportation anytime, anywhere. Krapf is serious about service and safety. We are one of the largest private, family-owned school bus contractors in the U.S. In addition, Krapf has transit, paratransit and charter lines of business. Founded in 1942 with two employees, Krapf has grown to thousands of employees in multiple states. Krapf Corporate Headquarters is located in West Chester, Pennsylvania.

EXPECTATIONS:

Support Krapf vision and mission in all activities
Demonstrate Krapf Core Values of commitment, open communication, respect and excellent service
Represent Krapf in a professional, business-like manner
Comply with all Krapf employee and safety policies

POSITION SUMMARY:

This office position under limited supervision, plans, directs, and supervises the work activities, customer satisfaction, profitability, and the day-to-day operations and management of a branch. This position will identify profitable market segments and business opportunities, secure new customers and maintain current customers.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Actively solicit new business while maintaining current customer base. Analyze and develop competitive advantages including financial, service-related, and fleet costs.
Secure incremental revenue by marketing charter opportunities outside of the main revenue contract. Assist in preparation of tenders/bids by developing bid work-ups and analysis and participate in the bid process.
Direct day-to-day operations within the framework of the company’s Operations Excellence Program by overseeing scheduling, routing, billing, payroll, inventory control, maintenance, and other activities.
Attend meetings of school board, school visits, and acts as company liaison with various governing bodies and/or key influences where appropriate. Handle problems concerning students, parents, school officials, and employees. Maintains contact with customers ensuring identification of needs and overall enhancement of service levels.
Reviews and monitors operations, communications, and relations with customers in areas of dispatch performance, driver training, and performance, routing, and safety matters. Creates and maintains a strong customer relations emphasis for the districts with school and school board officials. Identifies and breaks down barriers or obstacles to efficient delivery of services, developing objective tools to measure performance, and customer service levels.
Communicate with employees regarding site and company goals, objectives, and policies.
Oversee administration and compliance with the company handbook and resolve labor/employee issues. Implement programs and initiatives based on sound and proactive employee relations designed to maintain a union-free environment.
Prepare weekly and monthly reports, administer budget, and plan fiscal budget within scope of responsibility. Analyzes site financial statement, reviewing variances, and implementing action plans. Control site financial matters reviewing and approving invoices, billings, driver payrolls, and accounts receivable.
Ensures that maintenance and safety meetings are occurring and ensures that follow-up and completion of issues are identified.
Analyzes competitive advantages or disadvantages of competitors, including financials, labor, and fleet costs. Creates such analysis tools so as to measure site performance against both customer needs and competitive abilities. Inputs and recommends on customer service and marketing initiatives.
Hires, coaches, and provides day-to-day supervision to staff and drivers. Ensure that recruitment and selection practices conform to company policy and employment legislation. Participates in establishing performance and other goals, monitors performance, and conducts annual performance and salary reviews. Administers employee recognition programs. Provides for training as may be required including initiatives for personal self-development.
Monitors employee turnover and proactively manages staff requirements. Conducts stay interviews to determine cause of turnover and rectifies issues requiring attention.
Ensure that equipment is safe, clean, and dependable. Recommends and justifies Capital expenditures for site and shop. Coordinates mechanical and yard repairs with shop supervisor and body shop and other repair facilities.
Maintain an ongoing knowledge of industry practices and trends, Department of Education, Department of Transportation, and statutory requirements, environmental requirements, Labor Codes, Employment Standards, Human Rights Acts, Health and Safety, and Workers Compensation as they relate to the site operations.
Ensure site compliance with all safety training, standards, and requirements.
Coordinate activities with local media, public, and community relations events and issues.

DIRECT REPORTS:

Transportation Assistants
Dispatchers
Drivers
Monitors

Requirements:

QUALIFICATIONS:

3 to 5 years management experience in a service environment including operations management. Accounting and excellent communication and customer service skills a must; relationship-building and value-added selling skills are essential.
Communicates effectively orally and in written form. Obtains and then passes on information to appropriate individuals.
Computer literacy.
Works well as part of a team; systematically encourages and supports others.
Valid Commercial Driver’s License (CDL) and School Bus Endorsement or willingness to obtain one.

EDUCATION:

Bachelor degree or equivalent

SAFETY SENSITIVE STATUS:

This job is considered Safety-Sensitive and incumbents are subject to random substance, drug and alcohol testing.

This job description supersedes all previous job descriptions and like documents. This job description is summarized in general terms and may not include all job responsibilities related to the position. Krapf reserves the right to interpret, clarify or make changes or revisions to this job description as specific situations warrant.

EOE

#GKJOS

Quick Apply

Refine Your Search

General and Operations Managers jobs in Allentown, PA

Operations Manager

General Manager/Vice President of Commercial Operations

Warehouse Operations Supervisor

Supervisor, SC Operations

Manager, Security Operations and Supply Chain

Operations Manager

Operations Manager

Supervisor, Operations 2nd Shift

Operations Manager

Operations Manager

Operations Manager

Operations Supervisor_Shift 1

Student Transportation Operations Manager - Southern Lehigh

Human Resources Manager, Warehouse Operations

Operations Supervisor

Operations Shift Manager

Operations Manager - Eastern PA/NJ DT

Operations Supervisor (Authentication)

Assistant Box Office Manager, Ticketing & Box Office Operations

Logistics Operations Supervisor

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