Top 896 Social and Community Service Managers Jobs in Atlanta, GA

Quality Assurance & Quality Improvement (QA/QI) Manager
The Progress Place —Norcross, GA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Master's degree
- Supervising experience
- Bachelor's degree
Quick Apply
EHS Manager
Cornerstone Building Brands —Lithia Springs, GA
- Online Application
- 18 years or older
- Residential
- Master's degree
- Paid holidays
- Disability insurance
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Director Product Delivery - Customer Experiences
Delta Dental —Alpharetta, GA
- $140,700 - $305,000 a year
- Full-time
- Background check
- 3 years
- Analysis skills
- Paid holidays
- Health insurance
General Manager
GMH Associates —Marietta, GA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Recruiting
- Paid parental leave
- Paid holidays
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Assistant Property Manager, Multifamily
Harbor Group Management Company —Peachtree Corners, GA
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
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3d
COMMUNITY ENGAGEMENT MANAGER
DeKalb County, GA —Decatur, GA
- $76,553 - $123,250 a year
- Full-time
- Mid-level
- Master's degree
- Business development
2d
SOCIAL SERVICES PROGRAM MANAGER Grade 21
Fulton County, GA —Atlanta, GA
- $73,105 - $130,309 a year
- Working with individuals with developmental disabilities
- Basic math
- Mid-level
9d
General and Operations Manager
Fugees Family —Atlanta, GA
- Full-time
- Inventory management
- English
- Mid-level
- Paid holidays
- Health insurance
General and Operations Manager
Georgia Fugees Academy Charter School —Atlanta, GA
- Full-time
- Inventory management
- English
- Mid-level
- Paid holidays
- Health insurance
Family Engagement Manager
Sheltering Arms —Atlanta, GA
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
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Travel Social Worker
Upright Healthcare Workforce LLC —Atlanta, GA
- $1,700 - $1,800 a week
- Contract
- Mid-level
- Bachelor's degree
- Organizational skills
Quick Apply
3d
Project Manager
Fluxx —Atlanta, GA
- $100,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
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Community Manager - Education and Gaming
Blueprint Technologies —Atlanta, GA
- $87,000 - $92,000 a year
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
3d
Care Manager
Arosa Atlanta —Atlanta, GA
- From $75,000 a year
- Part-time
- Nursing
- LVN
- RN License
- Paid training
- Mileage reimbursement
Quick Apply
Community Based Mental Health Case Manager
SOC Integrated Services LLC —Atlanta, GA
- Contract
- Hybrid work
- Master's degree
- Bachelor's degree
- Case management
Quick Apply
10d
Well-being Coordinator - University Human Resources, Wellness
Emory University —Atlanta, GA
- Full-time
- Mid-level
- University
- Bachelor's degree
Senior Director, Program Operations
Braven —Atlanta, GA
- $105,500 - $139,100 a year
- Weekends as needed
- Hybrid work
- Bachelor of Science
- System design
- Office
- Paid parental leave
- Health insurance
Quick Apply
Regional Manager
Georgia Campaign for Adolescent Power & Potential —Atlanta, GA
- $63,000 - $71,500 a year
- Full-time
- Hybrid work
- 5 years
- Writing skills
- Public speaking
- Health savings account
- Health insurance
Quick Apply
Director, Supported Housing
Claratel Behavioral Health —Decatur, GA
- Full-time
- LMFT
- Nursing
- Psychiatry
Quick Apply
3d
Community Engagement Coordinator
The Integral Group LLC —Atlanta, GA
- Background check
- Pass drug screening
- Mid-level
- Continuing education credits
Quick Apply

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Social and Community Service Managers jobs near Atlanta, GA

Quality Assurance & Quality Improvement (QA/QI) Manager

The Progress Place -
Norcross, GA

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Qualifications

Electronic health records (EHR) management
Team leadership
Leadership in social services administration
Master's degree
Documentation tools
Supervising experience
Bachelor's degree
Project management experience in healthcare
Human Services
Medicaid regulations
Medicaid
Clinical team leadership
Productivity software
Social Work
Clinical documentation standards
Hospital experience

Full Job Description

Position Summary

The Quality Assurance & Quality Improvement (QA/QI) Manager is responsible for overseeing The Progress Place's quality management program, ensuring compliance with all DBHDD, Medicaid, Joint Commission, and organizational requirements. This position provides leadership and oversight of quality improvement initiatives, internal audits, corrective action plans, performance improvement projects, and staff compliance monitoring.

The QA/QI Manager serves as a key member of the leadership team and works collaboratively with department managers to ensure continuous quality improvement, regulatory compliance, and positive client outcomes.

Minimum Qualifications

Bachelor's degree in Human Services, Social Work, Psychology, Healthcare Administration, or related field required.
Master's degree preferred.
Minimum of five (5) years of experience in behavioral health, human services, or healthcare administration.
Minimum of two (2) years of supervisory or management experience.
Extensive knowledge of the Georgia DBHDD Behavioral Health Provider Manual.
Knowledge of Medicaid documentation requirements and service delivery standards.
Experience with accreditation standards, including Joint Commission preferred.
Strong leadership, organizational, and project management skills.
Proficiency in Microsoft Office and electronic health record systems.

Essential Duties and Responsibilities

Compliance Management

Monitor compliance with DBHDD, Medicaid, Joint Commission, and organizational standards.
Conduct routine chart audits and documentation reviews.
Monitor corrective action plans and follow-up activities.
Review incidents, grievances, and risk management trends.
Assist departments with audit preparation and readiness.

Quality Improvement

Develop and implement quality improvement initiatives.
Track key performance indicators and outcome measures.
Analyze data and identify opportunities for process improvement.
Present quality reports to leadership and management teams.
Facilitate Performance Improvement Projects (PIPs).

Leadership and Team Management

Lead and supervise Medical staff and assigned team members.
Provide coaching, training, and performance management.
Collaborate with department leaders to improve compliance and service quality.
Participate in leadership meetings and strategic planning initiatives.

Audit and Accreditation Oversight

Coordinate internal and external audits.
Maintain readiness for DBHDD, Medicaid, Care Management Organization, and Joint Commission reviews.
Track findings and ensure timely resolution.
Develop audit tools and monitoring systems.

Staff Training

Provide ongoing compliance and documentation training.
Develop quality improvement educational materials.
Support onboarding and annual compliance training initiatives.

Core Competencies

Leadership and Team Development
Quality Improvement Methodologies
Regulatory Compliance
Data Analysis and Reporting
Critical Thinking
Communication and Presentation Skills
Organizational Effectiveness
Problem Solving and Decision Making

Performance Expectations

Maintain audit compliance rate of 90% or greater.
Complete monthly quality assurance audits.
Submit monthly QA/QI reports by established deadlines.
Ensure corrective action plans are completed within required timeframes.
Maintain continuous readiness for external audits and accreditation reviews.

Preferred Experience

DBHDD Behavioral Health Services
CORE Services
Intensive Family Intervention (IFI)
Medicaid Managed Care Organizations
Joint Commission Accreditation
Behavioral Health Quality Management Programs

Physical Requirements

Ability to sit, stand, and work at a computer for extended periods.
Ability to travel occasionally to program locations and audit sites as needed.

The Progress Place is committed to providing quality behavioral health services through continuous improvement, compliance excellence, and positive outcomes for the individuals and families we serve.

Pay: $55,000.00 - $65,000.00 per year

Application Question(s):

Do you have a Bachelor's Degree in Human Services, Social Work, Psychology, Healthcare Administration, or a related field required?
Do you have an extensive knowledge of:

- Georgia DBHDD Behavioral Health Provider Manual
- Medicaid documentation requirements and service delivery standards
- Accreditation standards, including Joint Commission?

This position requires community-based experience. Do you have at least 3 years of community-based experience?

Experience:

Supervisory/ Management: 2 years (Required)
Behavioral Health, Human Services or Healthcare admin: 5 years (Required)

Work Location: Hybrid remote in Norcross, GA 30093

Quick Apply

Refine Your Search

Social and Community Service Managers jobs in Atlanta, GA

Quality Assurance & Quality Improvement (QA/QI) Manager

EHS Manager

Director Product Delivery - Customer Experiences

General Manager

Assistant Property Manager, Multifamily

COMMUNITY ENGAGEMENT MANAGER

SOCIAL SERVICES PROGRAM MANAGER Grade 21

General and Operations Manager

General and Operations Manager

Family Engagement Manager

Travel Social Worker

Project Manager

Community Manager - Education and Gaming

Care Manager

Community Based Mental Health Case Manager

Well-being Coordinator - University Human Resources, Wellness

Senior Director, Program Operations

Regional Manager

Director, Supported Housing

Community Engagement Coordinator

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