Top 10 Telephone Operators Jobs in Atlanta, GA

Telephone Operator - 2:30pm- 11:30pm
Grady Health System —Atlanta, GA
- Full-time
- Spanish
- Hospital
- High school diploma or GED
- Paid holidays
- Disability insurance
Customer Experience Agent
AnswerMTI —Atlanta, GA
- From $16 an hour
- Part-time
- Computer literacy
- Writing skills
- Typing
- Paid training
- On-the-job training
Quick Apply
7d
Ideal Services Agent (Operator)
Omni Hotels & Resorts —Atlanta, GA
- Weekends as needed
- Computer literacy
- Hotel
- Ability to sit for extended periods
Quick Apply
Customer Service Phone Operator
finishing touches home solutions LLC —Stockbridge, GA
- $40,000 - $45,000 a year
- Full-time
- Administrative experience
- Organizational skills
- Typing
- Paid training
- Paid time off
Quick Apply
Communication Systems Operator
Northside Hospital Inc. —Atlanta, GA
- Weekends as needed
- Hospital experience
- Entry level
- Under 1 year
PBX Operator - Public Safety, PRN, Days
Piedmont Healthcare Inc. —Stockbridge, GA
- PRN
- Hospital
- High school diploma or GED
- Hospital experience
Call Center Representative
Innovation At Work Inc —Decatur, GA
- Full-time
- High school diploma or GED
- Organizational skills
- Typing
Communications Ambassador - Waldorf Astoria Atlanta Buckhead
Hilton —Atlanta, GA
- $18 an hour
- Full-time
- Residential
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Switchboard Operator
Eye Consultants of Atlanta PC —Atlanta, GA
- Full-time
- Word processing
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
Quick Apply
9d
PBX Operator, PRN
Piedmont Healthcare Inc. —Snellville, GA
- PRN
- Hospital
- High school diploma or GED
- Entry level
5d

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Telephone Operator - 2:30pm- 11:30pm

Grady Health System -
Atlanta, GA

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Family leave
Employee assistance program
Vision insurance
Opportunities for advancement
Life insurance
Retirement plan
Prescription drug insurance

Qualifications

Phone communication
High school diploma or GED
Emergency communication

Full Job Description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

Location: Atlanta, GA

Status: FTE

Schedule : 2:30pm - 11pm

The Telephone Operator answers and routes all incoming calls to requested areas (unless restricted by Grady Health System Policy). Locates personnel and house staff by public address system, pagers, cell phones, or other assigned devices. Provides excellent customer service to patients and staff by answering calls in a courteous and professional manner. Facilitates paging alerts for cardiac arrest (CODE Blue) and fire codes (CODE Red). Provides physician on-call schedule information and assistance to hospital personnel and patients with long distance calls. Notifies others of severe weather reports and provides overall general hospital information to patients, families, staff physicians, and the community at large.

QUALIFICATIONS

High School Diploma or equivalent required
Past employment within a healthcare facility, and one year of experience in PBX/Switchboard environment preferred
Must have effective communication skills and must be able to multi-task in a fast paced environment
Must be detail oriented, customer focused, have a pleasant speaking voice, and possess skills in proper telephone etiquette
Must be able to handle emergency calls in a professional and calm demeanor
General knowledge of medical terminology preferred
Bilingual with Spanish proficiency preferred

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

Health & Wellness: Medical, dental, vision, and prescription drug coverage.
Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
Work-Life Balance: Paid time off, holidays, and family leave benefits.
Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?
Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don’t just work, we make an impact.

Equal Opportunity Employer Statement:
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.

Apply Now

Refine Your Search

Telephone Operators jobs in Atlanta, GA

Telephone Operator - 2:30pm- 11:30pm

Customer Experience Agent

Ideal Services Agent (Operator)

Customer Service Phone Operator

Communication Systems Operator

PBX Operator - Public Safety, PRN, Days

Call Center Representative

Communications Ambassador - Waldorf Astoria Atlanta Buckhead

Switchboard Operator

PBX Operator, PRN

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