Top 5 General and Operations Managers Jobs in Atlantic City, NJ

Manager Hotel Operations- Full Time (Harrah's Atlantic City)
Caesars Entertainment —Atlantic City, NJ
- $75,000 - $85,000 a year
- Full-time
- Background check
- Hotel
- Driver's License
Operations Manager
Ulta Beauty, Inc. —Mays Landing, NJ
- $26 - $34 an hour
- Weekends as needed
- Merchandising
- Bachelor's degree
- Continuous improvement
- Dental insurance
- Paid time off

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Manager Hotel Operations- Full Time (Harrah's Atlantic City)

Caesars Entertainment -
Atlantic City, NJ

Apply Now

Job Details

Full-time
$75,000 - $85,000 a year

Qualifications

Customer communication
Staff supervision
In-person customer service
Managing hospitality teams
Driver's License
Relationship management
Leading team collaboration initiatives
Public relations
Team motivation (leadership skill)

Full Job Description

Manager Hotel Operations- Full Time (Harrah's Atlantic City)

Atlantic City, NJ, United States (On-site)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Responsible for the Front Desk and Front Services area of the Hotel for Harrah’s Atlantic City and the regional Group Reservations function for the Atlantic City Region. Charged with system updates, conversions, and implementations to ensure the enterprise is achieving maximum EBITDA targets, with concentrated efforts on hotel pricing. Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Starting Salary $75K – 85K

HOW YOU WILL CREATE THE EXTRAORDINARY

Responsible for the execution of departmental budget
Achieve maximum occupancy levels and maintain accuracy within accommodation availability
Assist in developing objectives toward the attainment of established financial goals
Create and maintain periodic reports, including hotel revenue, rate and forecasting reports
Coordinate with other departments to ensure efficiency of operation and the highest degree of customer satisfaction
Resolve guest complaints relating to all areas of the hotel
In conjunction with Risk management, is responsible for vehicle damage/theft complaint reports
Ensure that all investigations and final disposition of any lost/misplace/damaged luggage claims are handled in a timely and appropriate manner
Implement arrangements for Casino-rated and VIP guests (e.g. room inspections, pre-registration, VIP treatment)
Establish training schedules for staff
Maintain staffing levels and schedules to ensure a cost efficient, productive environment
Ensure staff behavior and appearance are in compliance with established policy
Authorized to verify pre-approved room comping levels and authorized to change incorrect information
Develops and grow leaders within the department
Supports all team initiatives and fosters a “can do” attitude
Manage virtual hotels, conversions, closures, and new property acquisitions, which includes mergers or LMS systems, offers, set up and implementation.
Assist in developing and executing of revenue management initiatives to continuously drive financial performance by system implementations
Liaise with Call Centers, and Revenue Management teams to ensure pricing accuracy and training needs are met
Manage partner relationships for all LMS, CMS, PDB, RMS systems and programs pertaining to Revenue Management and revenue generating projects.
Provide support and recommendations to internal corporate services for companywide revenue generating and process improvement initiatives.
Position is designated as Atlantic City Operations for cross-property Group Reservation access only

WHAT YOU WILL NEED

Proven leadership skills
Excellent supervisory, planning and administrative skills
Excellent public relations and communication skills, both verbal and written
A great leader to include integrity, accountability, empathy, humility, resilience, vision, influence, positivity and the importance of comradery.
Ability to develop and keep a positive culture
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Must be detail oriented and maintain a flexible schedule to ensure all projects are properly executed.

Bachelor’s degree or equivalent experience. Experience in hospitality industry or related field. Experience in resolving guest complaints and in dealing directly with the public. Must possess a valid New Jersey Driver’s License. NJ CER LICENSE REQURIED

ABOUT US

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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General and Operations Managers jobs in Atlantic City, NJ

Manager Hotel Operations- Full Time (Harrah's Atlantic City)

Operations Manager

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JOB SUMMARY

HOW YOU WILL CREATE THE EXTRAORDINARY

WHAT YOU WILL NEED

ABOUT US

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