Top 27 Inbound Sales Rep Jobs in Austin, TX

Virtual Sales Rep I
AbbVie —Austin, TX
- $21.00 - $37.80 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Health insurance
Customer Service Rep I
Allergan Aesthetics —Austin, TX
- $16.00 - $29.80 an hour
- Full-time
- Hybrid work
- Microsoft Office
- High school diploma or GED
- Associate's degree
- Paid holidays
- Health insurance
4d
Inbound Inside Sales Rep
AtmosphereTV —Austin, TX
- Full-time
- Marketing
- Bachelor's degree
- Business
- 401(k) matching
Quick Apply
Associate Account Manager
AbbVie —Austin, TX
- $23.80 - $43.00 an hour
- Full-time
- Hybrid work
- Spanish
- Research
- 3 years
- Paid holidays
- Health insurance
12d
Founding Business Development Rep (AI Cloud US/CA)
Featherless AI —Austin, TX
- Full-time
- Remote
- English
- 1 year
- Communication skills
Customer Service Representative
The Glass Guru of Austin South —Austin, TX
- $18 - $21 an hour
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Account Executive - Mid Market
Oracle —Austin, TX
- Full-time
- Writing skills
- Mid-level
- Business development experience
Day Customer Service Rep
Mr. Greens Produce —Austin, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Associate Account Executive , Digital Acquisition
Amazon Web Services, Inc. —Austin, TX
- $31 - $54 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- AD&D insurance
- Health insurance
2h
Sales Development Rep
uStudio —Austin, TX
- Email
- Business development experience
- Bachelor's degree
- 1 year
Business Development Center Representative
Covert Ford Lincoln of Austin —Austin, TX
- From $17 an hour
- 8 hour shift
- Background check
- Sales
- Dealership
- Paid holidays
- Health insurance
Quick Apply
NetSuite Account Manager - Emerging Markets - Austin
Oracle —Austin, TX
- Full-time
- Writing skills
- Mid-level
- Office
Customer Service Rep (Part-Time)
PGW Auto Glass LLC —Austin, TX
- $23 an hour
- Part-time
- Spanish
- English
- High school diploma or GED
- 401(k) matching
Quick Apply
4h
Day Customer Service Rep - BILINGUAL
Mr. Greens Produce —Austin, TX
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
12d
Evening Customer Service Rep - BILINGUAL
Mr. Greens Produce —Austin, TX
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
12d
Founding Enterprise Account Executive
Parq —Austin, TX
- Full-time
- Hybrid work
- Google Workspace
- 5 years
- Office
- Work from home
Quick Apply
Sales Manager, High-Ticket Closer
Team Architects —United States
- $100,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Leadership
- Paid time off
Quick Apply
7d

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Customer Service Rep I
Allergan Aesthetics —Austin, TX
Manage 50-100 call interactions per day including inbound and outbound calls. As a CXR, you will receive calls from Health Care Providers, internal sales, and…
$16.00 - $29.80 an hour
4d
Customer Experience Rep I
Allergan Aesthetics —Austin, TX
This position requires innovative thinking and teamwork with other customer operations professionals to develop innovative solutions for customer issues.
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Virtual Sales Rep I

AbbVie -
Austin, TX

Apply Now

Job Details

Full-time
$21.00 - $37.80 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Phone communication

Full Job Description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

AbbVie’s Austin based Virtual Sales operation is a professional team of virtual sales personnel that supports existing field sales, operational, and marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation.

Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement. Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and other channels to create, nurture, and expand relationships with healthcare professionals to achieve brand objectives.

Successful candidates will possess strong verbal communication skills, be highly organized, flexible, self-starters and have the ability to articulate value on a consistent basis in order to foster growth of an expanding customer base through positive customer interactions and lasting relationships.

Main Areas of Responsibility

Ability to use virtual sales techniques to ensure positive results to an assigned list of healthcare professionals to offer product education, information on program/service offerings, samples, and resources while meeting and exceeding established daily and monthly call volume metrics
Successfully complete product training and meet training expectations to service customers within the parameters of the program
Facilitate account management skills (account planning, field resource coordination; close, support customer education and promotion need, reporting)
Engage healthcare professionals with in-depth informational/promotional communications in accordance with policies and procedures set by the program and compliance guidelines to grow prescription volume
Establish phone presence - commanding and engaging, ability to create rapport and grow relationships with healthcare professionals from all levels – including office staff, Medical Assistants, nurses, and doctors
Demonstrate thorough knowledge of product and ensure clear, concise and accurate communication of product information with target audiences using appropriate clinical terminology
Listen and respond appropriately to customer needs and questions, thereby ensuring acceptance of, or agreement with program objective
Process customer requests related to product information, cost and savings, product samples and literature in a timely, accurate, and professional manner
Display ability to thoroughly answer questions related to process of securing product samples and literature
Provide information pertaining to additional sources of information regarding product and services, such as referral to websites or other appropriate resources
Display a positive attitude and customer focus, provide timely resolution for all customer issues, concerns, and/or questions
Project a professional and positive company image through all phone interactions
Manage inbound and outbound call activity effectively, ensuring adequate coverage of inbound call volume when necessary
Navigate phone conversations with approved best practices and according to compliance guidelines
Understand systems and accurately enter all relevant information into system, including any follow up actions in accordance with policies and procedures, ensuring data integrity
Collaborate with appropriate team members to determine necessary strategic sales approaches. Maintain the required product expertise
Partner with Field Sales, Operations, and Marketing to further identify methods to improve effectiveness
Meet and exceed established daily, weekly, and monthly outbound call volume metrics and other productivity goals successfully
Manage targeted list of healthcare professionals, and provide value-added benefits to grow product volume
Manage daily sales call activity to optimize time and maximize the achievement of sales objectives
Identify, prioritize, and drive opportunities to create access, programs, and processes that drive demand
Effective and timely communication with Manager
Follow established escalation pathways required for issue resolution
Maintain training materials and job aides, keeping current with updates provided by the training department
Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)

Qualifications

The ideal candidate will have a background in direct selling, and a bachelor’s degree is preferred
The candidate is required to have at least 2 years of customer service and/or sales experience
Self-starter, ability to work independently, highly organized, superior communication and relationship building skills

Preferred Skills/Qualifications

Understanding of medical terminology, ability to pronounce medical terms
Knowledge of medical device, pharmaceutical market or related field
Experience in the healthcare industry involving interaction with physicians, patients, and office staff is preferred
Skills demonstrating professional phone etiquette
Ability to use Microsoft Office, Outlook MS Word, Excel, PowerPoint
Knowledge of Salesforce preferred
Excellent time management skills
Ability to learn, assimilate information into practice to follow established, mandatory best practices including, but not limited to
- Daily activity, goals, metrics
- Proficient usage of applications, databases, and other core tools
- Maintaining strict quality control standards and performance monitoring
- Providing input on quality of calls, job aids, and targeted opportunities for ongoing improvement of daily output
Effectiveness working independently and in a team environment

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Apply Now

Refine Your Search

Inbound Sales Rep jobs in Austin, TX

Virtual Sales Rep I

Customer Service Rep I

Inbound Inside Sales Rep

Associate Account Manager

Founding Business Development Rep (AI Cloud US/CA)

Customer Service Representative

Account Executive - Mid Market

Day Customer Service Rep

Associate Account Executive , Digital Acquisition

Sales Development Rep

Business Development Center Representative

NetSuite Account Manager - Emerging Markets - Austin

Customer Service Rep (Part-Time)

Day Customer Service Rep - BILINGUAL

Evening Customer Service Rep - BILINGUAL

Founding Enterprise Account Executive

Sales Manager, High-Ticket Closer

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