Top 4 Computer Network Support Specialists Jobs in Billings, MT

Client Support Specialist – Managed IT
Big Sky Cybersecurity Inc. —Billings, MT
- $18 - $31 an hour
- Overtime
- Hybrid work
- Background check
- Computer science
- Computer Science
Quick Apply
11d
IT Support Specialist
Coca-Cola Bottling Company High Country —Billings, MT
- $25 - $27 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Technology Support Specialist (Construction)
RDO Equipment Co. —Billings, MT
- Mid-level
- 3 years
- Travel
- On-the-job training
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Billings, MT
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
3d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Specialist
FIVE STAR HEATING & COOLING —Canal Winchester, OH
Manage IT tickets, calls, and support requests. Provide first-level technical support (hardware, software, systems). Mix of desk work and hands-on support.
$17 - $20 an hour
Quick Apply
Information Technology Specialist
City of Grandview Heights —Grandview Heights, OH
Ability to effectively communicate technical concepts to technical and non-technical end-users. Two years of experience in information technology or an…
$31.25 - $45.67 an hour
4d

I want to receive the latest job alert for Computer Network Support Specialists in Billings, MT

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Computer Network Support Specialists jobs near Billings, MT

IT Support Specialist jobs in Billings, MT

Digital Media Specialist jobs in Chicago, Il

It Support Specialist jobs in Napa, Ca

It Support Specialist jobs in Holland, Mi

It Support Specialist jobs in Mississippi

It Support Specialist jobs in Raleigh, Nc

It jobs in Hesperia, Ca

Credentialing Specialist jobs in New Jersey

Client Services jobs in New York, Ny

Benefits Specialist jobs in Orange County, Ca

Client Services Specialist jobs in Wisconsin

Client Services Specialist jobs in Englewood Cliffs, Nj

Client Services Specialist jobs in Lone Tree, Co

Client Services Specialist jobs in Atlanta, Ga

Client Success Manager jobs in Atlanta, Ga

Information Technology Specialist jobs in Central Islip, Ny

Remote Charge Capture Specialist jobs in Remote

Information Technology Specialist jobs in Cape Girardeau, Mo

Benefits Specialist jobs in Columbia, Sc

Information Technology Specialist jobs in Kenansville, Nc

Client Support Specialist – Managed IT

Big Sky Cybersecurity Inc.
Billings, MT

Quick Apply

Job Details

Permanent | Full-time
$18 - $31 an hour
11 days ago

Qualifications

Computer science
Teamwork
Computer Science
Customer service
Technical documentation
Company vehicle operation
Managing clients in a customer support role
Driver's License
Bachelor's degree
Cybersecurity
Technical Proficiency
Information Technology

Full Job Description

Remote (Billings MT area) with Travel

Big Sky Cybersecurity is a process driven Managed Security Services Provider (MSSP) supporting healthcare, K12, and small to mid sized organizations that depend on secure and reliable technology. We are hiring a Client Support Specialist – Managed IT based in or near Billings, Montana, to handle Level 1–2 technical requests, manage client tickets, and keep customers informed about the work being performed on their systems.

This is a hands on technical support and coordination role in a structured, detail focused environment, with remote work combined with regular onsite visits in the Billings / Eastern / Hi-Line Montana regions.

What Makes You a Good Fit

You are organized and detail oriented and you like seeing tickets and projects move from “open” to “done.”
You are comfortable talking with both end users and technical staff and can adjust your communication style accordingly.
You can manage your time well in a remote environment and keep work moving without constant supervision.
You are curious about cybersecurity and IT environments and want to deepen your technical understanding over time.

Required Qualifications

4 year degree in Computer Science, Information Technology, or a closely related field.
Strong customer service skills and clear written and verbal communication.
Ability to manage multiple client requests and priorities while maintaining accuracy and follow through.
Experience working in a professional setting where documentation, process, and consistency matter.
Understanding of fundamental cybersecurity concepts and common attack methods (for example, phishing, ransomware, credential theft).
Willingness and ability to travel with regular overnight stays on a rotating schedule (one week traveling, one week home).
Valid driver’s license and ability to safely operate a company provided vehicle for client travel.
Ability to successfully pass required background checks and meet eligibility requirements for work in healthcare, K12 education, and other high compliance environments.
Willingness to complete and successfully pass reference checks and employment verification as part of the hiring process.
Willingness to complete and successfully pass a brief practical assessment to demonstrate baseline technical and problem solving skills relevant to the role.
Comfortable with the physical aspects of field work, including lifting up to 50 pounds and regularly working on foot and on ladders in client environments.

Preferred Qualifications

Experience in an MSP, MSSP, help desk, or IT support role.
Experience with working help desk including phone, remote, and ticket support.
Familiarity with cloud collaboration platforms and modern business IT environments.
Exposure to compliance frameworks such as HIPAA, NIST, or CIS Controls.
Experience coordinating projects, managing workloads, or working within documented service processes.

Responsibilities

Provide Level 1–2 technical support for client requests, including basic troubleshooting, information gathering, and escalation when needed.
Monitor and manage client tickets from intake through resolution, ensuring requests are handled accurately and on time.
Serve as a primary contact for assigned clients in the Billings area regarding support issues, updates, and planned work.
Coordinate with internal technical teams to schedule work, clarify priorities, and track progress on projects and recurring tasks.
Communicate clear, concise status updates to clients and internal stakeholders via email, calls, and scheduled check ins.
Assist with planning for client projects such as upgrades, maintenance windows, and security related work, including timelines and dependencies.
Maintain accurate documentation of client environments, requests, and work performed, following established processes.
Travel regularly to client sites, including overnight travel on a rotating schedule (one week on, one week off), focused around the Billings MT and Eastern/Hi-line regions, with occasional trips to other regions as needed.

Physical Requirements

Ability to stand and walk for extended periods while working onsite at client locations.
Ability to safely lift, carry, and move typical IT equipment (including workstations, monitors, uninterruptible power supplies, and networking/server equipment) up to 50 pounds without assistance.
Ability to climb stairs and regularly use ladders or step stools to access network closets, mounted equipment, and cabling.
Comfort working in a variety of client environments, including schools, healthcare facilities, and mechanical or network rooms that may be tight, warm, or noisy.
Ability to safely maneuver and transport equipment in and out of vehicles and customer facilities.

Location Expectations

Primary focus is on clients in the Billings Montana area.
Candidates should reside in, or be willing to relocate to the greater Billings region.
Remote work is supported when not onsite with clients, with clear expectations around availability and responsiveness.

Training and Growth

Structured onboarding to Big Sky Cybersecurity’s processes, documentation standards, and service approach.
Ongoing training on managed IT and cybersecurity services, client environments, and practical attack/defense scenarios.
Opportunity to grow into more advanced technical, coordination, or operations roles as skills and experience develop.

Compensation & Benefits

Hourly pay range: $18–$31, depending on experience and qualifications.
Additional compensation for weeks involving overnight travel.
Company vehicle provided for required client travel.
Remote work with clear expectations, defined processes, and a supportive team.
Opportunity to contribute to a mission driven cybersecurity organization where details and doing the right thing matter.

Pay: $18.00 - $31.00 per hour

Work Location: Hybrid remote in Billings, MT 59101

Quick Apply

Refine Your Search

Computer Network Support Specialists jobs in Billings, MT

Client Support Specialist – Managed IT

IT Support Specialist

Technology Support Specialist (Construction)

Seasonal, Operations Technical Specialist (Part Time)

Explore jobs in cities nearby

I want to receive the latest job alert for Computer Network Support Specialists in Billings, MT

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected