Top 16 Computer Network Support Specialists Jobs in Birmingham, AL

Technical Support Specialist - Birmingham
America's Thrift Stores —Irondale, AL
- $22 an hour
- Full-time
- Background check
- 18 years or older
- Computer science
- Employee discount
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12d
IT Support Specialist
Holland & Knight LLP —Birmingham, AL
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid parental leave
Technical Support Specialist 147488
4P Consulting Inc. —Birmingham, AL
- 8 hour shift
- Computer science
- Computer Science
- Writing skills
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Technical Support Specialist 1/2/3 4P/257
4P Consulting Inc. —Birmingham, AL
- Weekends as needed
- Background check
- Computer science
- Computer Science
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Technical Support Specialist 1 4P/428
4P Consulting Inc. —Birmingham, AL
- 12 hour shift
- Computer science
- Computer Science
- Pass drug screening
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Technical Support Specialist /4P103
4P Consulting Inc. —Birmingham, AL
- 12 hour shift
- Computer science
- Computer Science
- Pass drug screening
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Technical Support Specialist III 4P/633
4P Consulting Inc. —Birmingham, AL
- 8 hour shift
- Background check
- Computer science
- Computer Science
Quick Apply
Sr. Customer Support Specialist (On-Site)
Neumo Holdings LLC —Birmingham, AL
- Full-time
- Computer science
- Computer Science
- Research
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Technical Support Specialist Level 1,2& 3
4P Consulting Inc. —Birmingham, AL
- 12 hour shift
- Background check
- Computer science
- Computer Science
Quick Apply
Technical Support Specialist 1(Energy Management Systems)
4P Consulting Inc. —Birmingham, AL
- 12 hour shift
- Computer science
- Computer Science
- Pass drug screening
Quick Apply
Technical Support Specialist II 4P/493
4P Consulting Inc. —Birmingham, AL
- 8 hour shift
- Background check
- Computer science
- Computer Science
Quick Apply
Technical Support Specialist 3 (Energy Management Systems)
4P Consulting Inc. —Birmingham, AL
- 12 hour shift
- Computer science
- Computer Science
- Pass drug screening
Quick Apply
Principal Customer Support Specialist (Remote)
Neumo Holdings LLC —Birmingham, AL
- Full-time
- 7 years
- Computer Science
- Office
Quick Apply
INFORMATIONS SYSTEMS SPECIALIST II
University of Alabama, Birmingham —Birmingham, AL
- $47,665 - $77,455 a year
- Day shift
- Computer Science
- System design
- Mid-level
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Birmingham, AL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
4d

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IT Manager (Entry-Level) - Construction & Project Manager Focus
General Contractor —Northport, AL
Exposure to construction, engineering, or field-based environments. Support field teams with technology tools (mobile devices, job site connectivity, software…
$50,000 - $85,000 a year
Quick Apply
6d
IT Field Service Technician
HCL Technologies Limited - Business Services —Birmingham, AL
CompTIA A+ certification or equivalent certification. Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk.
$42,000 - $68,000 a year
Quick Apply

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IT Associate - (Entry Level)
American Pan Company —Urbana, OH
Associate degree or coursework in Information Technology or related field. The Entry-Level IT Support Specialist provides first-line technical support to end…
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11d
Information Technology Specialist
City of Grandview Heights —Grandview Heights, OH
Ability to effectively communicate technical concepts to technical and non-technical end-users. Two years of experience in information technology or an…
$31.25 - $45.67 an hour
4d

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Technical Support Specialist - Birmingham

America's Thrift Stores -
Irondale, AL

Quick Apply

Job Details

Full-time
$22 an hour
12 days ago

Benefits

Employee discount

Qualifications

Driver's License
Computer hardware
Driving
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
IT department experience

Full Job Description

What's In It For You!

Employee discounts
Growth opportunities
Many store support roles are hybrid
Help others through our charity partners
Save the environment
So much more!

Why We Will Love You

Your unique personality and skills
You have a demonstrated ability to collaborate with others
You have an amazing track record of positive results
You have amazing time management skills and love to multitask
You are at least 18 years old and ready to join our team

Teamwork Makes The Dream Work
Our Field Support Center works to support all operations of our company. Whether you are a part of the accounts payable, finance, donations, people and culture or purchasing team, we all have a common goal to support each part of the business to the fullest so that we can positively impact our charity partners.

Why You Will Love Us: Our Mission, Vision and Values

Mission
To Give Back! By...

Positively impacting the environment and the communities we serve
Providing values that meet our customer's needs and wants
Reducing millions of pounds of waste each year
Supporting local charities
Creating jobs

Vision
To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.

Values

Real: I am genuine and approachable. What you see if what you get.
Heart: I care. I listen with kindness and act with courage.
Own: I take initiative, ask for help and follow through.
Solve: I dig in, fix what matters, and move things forward.
Grow: I meet challenges with optimism knowing I will win or learn.

Position Title: Technical Support Specialist
Reports To: IT Systems & Support Manager
Department: IT
FLSA Status: Non-Exempt

Travel: Frequent local/regional travel (approx. 50%), including occasional overnight stays (required).

Position Purpose and Objectives

This position is responsible for providing both remote and on-site technical support across all ATS locations. Key responsibilities include troubleshooting hardware, software, and network issues, as well as installing and maintaining IT equipment and infrastructure. This role ensures that systems, devices, and networks remain operational and efficient throughout the organization with the goal of ensuring technical continuity throughout.

As a vital part of the IT Team, this position supports end users, assists with infrastructure deployments, and travels to various locations to perform installations and repairs as needed.

Roles and Responsibilities

IT Support & Troubleshooting: Serve as the first point of contact via phone, email, and ticketing systems, providing remote and on-site support for hardware, software, network, and POS issues, including escalation as needed.
System Maintenance: Install, configure, and maintain operating systems, software, patches, and IT equipment including PCs, servers, and peripherals.
Network & Infrastructure: Assist with network setup and support, including hardware installation, Cat6 cabling, RJ45/keystone terminations, and maintaining network performance and stability.
Documentation & Asset Management: Assist the team with documenting support activities, maintaining accurate inventory records, and tracking IT equipment and deliveries.
Logistics & Service: Support ATS locations through frequent travel, including occasional overnight stays, assist with on-site setups (including PA systems), maintain organized workspaces, and deliver excellent customer service while adhering to company policies.

Technical & Professional Requirements

Troubleshooting: Strong hardware, software, and basic networking troubleshooting skills (required).
Systems: Working knowledge of Windows OS, Microsoft 365, and Android/iOS devices (preferred).
Networking: Basic understanding of LAN/WAN, IP, DNS, and DHCP (preferred).
Tools: Experience with remote support tools and helpdesk/ticketing systems (e.g., Zendesk) (preferred).
Infrastructure: Familiarity with structured cabling standards (preferred).
Soft Skills: Strong time management, organization, and customer service mindset; ability to work independently and as part of a team (required).

Qualifications & Education

Experience: 2 or more years of IT support or technical experience (required).
Education: Associate/Bachelor’s degree in IT, Computer Science, or equivalent experience (preferred).
Certification: Relevant IT certifications are preferred, such as CompTIA A+ and CompTIA Network+ (or equivalent), along with cabling and scissor lift certifications. Candidates may be required to obtain one or more certifications within 6–12 months of employment (preferred).
Driving: Valid driver’s license, clean driving record, and reliable transportation that meets the company vehicle allowance program (required).
Travel: Frequent local/regional travel (approx. 50%), including occasional overnight stays (required).
Screening: Must pass a background check, motor vehicle check, and drug screen (required).

Competencies

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:

Occasionally - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, operating a scissor lift at heights of 30+ feet, balancing, stooping, kneeling, crouching, handling and smelling.
Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.
Continuously - Standing on tile/concrete, talking, seeing, and hearing.
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.

Other:

Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.
Working environment includes inside of building with controlled temperatures and outside conditions with varying weather and temperatures.

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.

#IND123

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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Computer Network Support Specialists jobs in Birmingham, AL

Technical Support Specialist - Birmingham

IT Support Specialist

Technical Support Specialist 147488

Technical Support Specialist 1/2/3 4P/257

Technical Support Specialist 1 4P/428

Technical Support Specialist /4P103

Technical Support Specialist III 4P/633

Sr. Customer Support Specialist (On-Site)

Technical Support Specialist Level 1,2& 3

Technical Support Specialist 1(Energy Management Systems)

Technical Support Specialist II 4P/493

Technical Support Specialist 3 (Energy Management Systems)

Principal Customer Support Specialist (Remote)

INFORMATIONS SYSTEMS SPECIALIST II

Seasonal, Operations Technical Specialist (Part Time)

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