Top 3 General and Operations Managers Jobs in Bloomington, IL

Operations Manager
ESS Clean, Inc —Bloomington, IL
- $60,000 - $70,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Ability to lift 50 pounds
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10d

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Operations Manager

ESS Clean, Inc -
Bloomington, IL

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
10 days ago

Qualifications

Customer communication
Managing commercial facilities cleaning teams
Staff scheduling
Team scheduling
Employee attendance management
Driver's License
Custodial experience
Schedule creation
Time & attendance systems
Staffing management

Full Job Description

Operations Manager

The Operations Manager ensures the successful day-to-day execution of janitorial operations across multiple client sites by leading people, maintaining quality, and ensuring that every account meets ESS Clean’s standards of service and safety. Working closely with the Branch Manager, this role translates strategy into action, building strong teams, systems, and client relationships that drive consistent results.

Key Responsibilities

Leadership & Team Development

Lead, coach, and support Area Managers and Supervisors to achieve operational excellence.
Utilize company technology to adequate coverage and efficient scheduling of all accounts.
Partner with HR to recruit, train, and retain high-performing team members.
Conduct ongoing performance discussions, support employee development, and uphold company values.

Operations & Quality Control

Ensure all client sites are cleaned to ESS Clean standards and within budgeted labor hours.
Oversee site inspections, audits, and follow-up on quality and safety findings.
Coordinate special services and ensure timely completion of project work.
Monitor supply inventory and usage, maintaining accountability and cost control.

Client Service & Collaboration

Build strong relationships with client contacts and respond quickly to service needs.
Support the Branch Manager in resolving escalated client concerns and maintaining customer satisfaction.
Communicate regularly with the Branch Manager about operational performance, staffing needs, and opportunities for improvement.

Safety & Continuous Improvement

Champion a culture of safety through regular training, inspections, and proactive communication.
Identify operational inefficiencies and recommend process improvements.
Encourage and recognize team members for safety, quality, and positive attitude.

Schedule

Primarily 2nd shift 1pm-9:30pm, with flexibility for occasional weekend or off-hour coverage as needed.

Qualifications

3+ years of leadership experience in janitorial, facilities, or operations management.
Valid Driver's License and good driving history.
Proven ability to manage multiple sites and teams simultaneously.
Strong understanding of staffing, scheduling, and labor control.
Excellent communication and problem-solving skills.
Demonstrated commitment to safety, quality, and client satisfaction.
Experience using timekeeping and scheduling systems (e.g., eHub).

Physical Requirements

Must be able to perform all tasks associated with general cleaning — including lifting up to 50 lbs., standing and walking frequently, and bending or stooping as needed.

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General and Operations Managers jobs in Bloomington, IL

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