Top 39 Computer Network Support Specialists Jobs in Boulder, CO

Help Desk Specialist
Fortidia US —Lakewood, CO
- $25 an hour
- Full-time
- Hybrid work
- English
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Network Infrastructure Engineer I, Amazon Dedicated Cloud (NIDD)
Amazon Data Services, Inc. —Broomfield, CO
- $96,000 - $166,300 a year
- Full-time
- Mid-level
- 3 years
- Travel
- AD&D insurance
- Health insurance
5d
IT Support Specialist
Children's Eye Physicians —Wheat Ridge, CO
- $18 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
5d
Service Desk Technician Level I
Inserso Corporation —Denver, CO
- $20.50 an hour
- Weekends as needed
- Background check
- Windows
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
10h
Support Engineer I
COMTECH TELECOMMUNICATIONS —Broomfield, CO
- $67,000 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- Writing skills
Quick Apply
14d
IT Support Specialist 1
Kratos Industries LLC —Arvada, CO
- $70,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT / Desktop Services Specialist
DCCA —Broomfield, CO
- $74,000 - $236,000 a year
- Computer science
- Computer Science
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Part-Time: Customer Support Specialist
Opportunity Education Network —Denver, CO
- Part-time
- Remote
- School experience
- Mid-level
- 3 years
Quick Apply
12h
Desktop Support Specialist
Intratek Computer Inc —Louisville, CO
- Up to $27 an hour
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Specialist (Contract)
Zephyr —Denver, CO
- $28 - $42 an hour
- Contract
- Google Workspace
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Device Specialist
City of Longmont - Longmont —Longmont, CO
- $33.31 - $37.02 an hour
- Online Application
- Computer Science
- Heavy lifting
- Research
- AD&D insurance
- Paid holidays
Quick Apply
IT Specialist – Service Desk Support and Systems Administrator
Lynker Corporation —Boulder, CO
- $75,000 - $89,000 a year
- Full-time
- Remote
- Google Workspace
- Computer Science
- Research
- Paid holidays
- Disability insurance
3d
IT Service Desk Lead
Bloom Healthcare —Lakewood, CO
- $75,000 - $100,000 a year
- Full-time
- Computer Science
- 5 years
- HIPAA
Quick Apply
7d
IT Support Specialist
Proactive Technology Management —Denver, CO
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
8d
IT Support Specialist
Workplace Elements —Denver, CO
- $23 - $28 an hour
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- Office
- Profit sharing
- Paid parental leave
6d
Junior IT Specialist
MISSION YOGURT INC —Westminster, CO
- $25 - $28 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Free parking
- Health savings account
Quick Apply
10d
Ecosystem Support Specialist (Hybrid)
Motorola Solutions —Westminster, CO
- $65,000 - $700,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Paid parental leave
- Employee stock purchase plan
Service Desk Specialist
Developmental Disabilities Resource Center —Lakewood, CO
- $23.00 - $25.30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sr IT Site Support Specialist
Advanced Energy Industries, Inc. —Denver, CO
- $32 - $40 an hour
- 8 hour shift
- Office
- Continuous improvement
- Travel
- Paid parental leave
- Employee stock purchase plan
13d
Support Specialist
Zocks —Denver, CO
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply

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Computer Network Support Specialists jobs near Boulder, CO

Help Desk Specialist

Fortidia US
Lakewood, CO

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Job Details

Full-time
$25 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Parental leave
Snacks provided
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Volunteer time off
Opportunities for advancement
Flexible schedule
Food provided

Qualifications

Non-technical user support
Network hardware support
Equipment troubleshooting
English
Internal employee customer service
Desktop (troubleshooting support)
Technical Proficiency

Full Job Description

Benefits:

Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks

Company: Fortidia

Location: Lakewood, CO (Hybrid Schedule – WFH Monday & Friday, In-office Tuesday, Wednesday & Thursday)

We are an equal opportunity employer. We believe that talent, expertise, empathy and ambition drive our success, and we base hiring decisions solely on candidate experience and skills.

We are committed to creating an inclusive hiring process. If you have specific needs or require adjustments during the recruitment process, please let us know.

For our Lakewood office, we are searching for a Help Desk Support Specialist, mainly focused on providing technical support for our AlphaGraphics and PostNet brands by investigating, resolving, and facilitating software and hardware issues for headquarters employees, franchisees, and field-based teammates.

The Help Desk Support Specialist acts as a key technical resource for our franchise network and corporate teams, delivering exceptional support while serving as a subject matter expert on our print and order management software. In this role, the Help Desk Support Specialist will troubleshoot technical issues, collaborate with internal teams and vendors, and contribute to continuous improvements that enhance the support experience. The Help Desk Support Specialist will report to the Director of Support.

Compensation

$25/hr + bonus + benefits.

Final compensation will depend on experience, skills, and internal equity criteria aligned with our compensation framework.

Main Tasks and Responsibilities:

Technical Support & Troubleshooting

Answer, evaluate, and prioritize incoming telephone, Portal, chat, and email requests from users experiencing hardware, software, networking, and other computer-related issues.
Interview users to gather information, diagnose technical issues, and determine the source of errors.
Perform incident recognition, research, isolation, resolution, and follow-up for routine user issues.
Determine root causes of technical issues and escalate to development teams or vendors as needed.
Provide Tier 2 support when appropriate.

Software Support & System Expertise
Establish yourself as a subject matter expert in our print and order management software and provide advanced support to our franchise centers.

Collaborate with vendors on software enhancements and identify opportunities to improve platform functionality.
Perform user acceptance testing (UAT) on software and hardware to ensure solutions meet business requirements.
Document software issues and work with outsourced programmers to explain software errors and recommend improvements.
Write and maintain Knowledge Base articles to support users and improve self-service resources.

Service Management & Process Improvement

Log and maintain accurate documentation for calls, emails, chats, portal requests, voice messages, and walk-up support within the IT Service Management system.
Make recommendations to reduce support call volume and improve support processes and procedures.
Install desktop and laptop computers for corporate staff and configure software and peripheral equipment.
Perform other related duties as assigned.

Requirements:

Excellent mastery of written and spoken English.
Help desk experience with demonstrated technical troubleshooting proficiency.
Experience supporting software, hardware, networking, and desktop technologies.
Print shop, retail shipping, or business center experience preferred.
Technical ability to troubleshoot software and hardware; network equipment experience is a plus.
Strong attention to detail and ability to work under tight deadlines.
Strong analytical, numeracy, and problem-solving skills.
Self-motivated with the ability to manage multiple priorities and complete projects on time.
Ability to work in a fast-paced environment while delivering results and meeting deadlines.
Positive, can-do attitude with flexibility, adaptability, and strong business acumen.
Excellent customer service and communication skills with the ability to support both technical and non-technical users.
Collaborative spirit, with appreciation of diverse perspectives.
Bold, passionate, tenacious and curious mindset, not afraid to explore new ideas and challenge the status quo in pursuit of better solutions.

What We Offer:

A vibrant international environment in a continuously growing company, with many professional and personal development opportunities.
Extensive training and development opportunities within the group.
A multicultural organizational structure and team.
Competitive health and welfare offerings including Medical, Dental, Vision, Paid Time Off, volunteer time off, 401(k) with company match, Employee Assistance Program, and Health Savings Accounts with company contribution.

Application Deadline: This position is expected to close on September 15, but may close earlier or later based on business needs. Any updates to the application window will be reflected in this posting.

Flexible work from home options available.

Quick Apply

Refine Your Search

Computer Network Support Specialists jobs in Boulder, CO

Help Desk Specialist

Network Infrastructure Engineer I, Amazon Dedicated Cloud (NIDD)

IT Support Specialist

Service Desk Technician Level I

Support Engineer I

IT Support Specialist 1

IT / Desktop Services Specialist

Part-Time: Customer Support Specialist

Desktop Support Specialist

IT Specialist (Contract)

Device Specialist

IT Specialist – Service Desk Support and Systems Administrator

IT Service Desk Lead

IT Support Specialist

IT Support Specialist

Junior IT Specialist

Ecosystem Support Specialist (Hybrid)

Service Desk Specialist

Sr IT Site Support Specialist

Support Specialist

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