Top 4 Insurance Claims and Policy Processing Clerks Jobs in Bremerton, WA

Referral Management Clerk - Healthcare
Federal Staffing Resources —Tacoma, WA
- $19 - $22 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Surgery
- Paid holidays
- Disability insurance
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3d
Practice Assistant - Litigation
Holland & Knight LLP —Seattle, WA
- $40.40 - $60.60 an hour
- Full-time
- Background check
- Administrative experience
- Bachelor's degree
- Profit sharing
- Paid parental leave
Senior Executive Assistant
Sound Transit —Seattle, WA
- $25.48 - $71.63 an hour
- Word processing
- Writing skills
- Basic math
- Commuter assistance
- Paid holidays

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Referral Management Clerk - Healthcare

Federal Staffing Resources -
Tacoma, WA

Quick Apply

Job Details

Full-time
$19 - $22 an hour
3 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time
Pet insurance

Qualifications

Computer operation
Customer communication
Records maintenance
Microsoft Excel
Microsoft Outlook
Computer literacy
Communication platforms
Administrative experience
High school diploma or GED
Health record tracking
Collaborative technology platforms
Microsoft Teams
Client interaction via phone calls

Full Job Description

Referral Management Clerk job in Tacoma, Washington.

Veterans and Military Spouses Encouraged to Apply
Civilian position at the Puget Sound Military Appointing Center
Monday through Friday days

Benefits/Compensation:

$19.00 - 22.00 per hour
Health and Welfare Fringe Benefits: $5.09 per hour
Paid Time Off - 10 8-hour days
Paid Holidays - 11 days
Paid Sick Time - 2.154 hours for every 80 hours worked accrual rate
Company-funded match and safe harbor 401(k)
Medical, Dental and vision plans available
Life insurance and accidental death plans available
Short-term and long-term disability plans available
TRICARE Supplemental available
Supplemental Benefit plans available
Employee Assistance Program
Pet Insurance Plans available
Will Preparation Services available

Referral Management Clerk Job Overview

The Pacific Integrated Appointment and Referral Center (PIRMAC) is a contractor operated centralized services center that serves as the primary point of contact for Puget Sound Military Healthcare System (PSMHS) beneficiaries for Patient Appointing Services (PAS), Referral Management Services (RMS), and Clear and Legible Reporting Services (CLRS).
In many cases, the PIRMAC serves as the first point of contact for PSMHS beneficiaries as they seek healthcare services and is therefore a critically important resource in our healthcare delivery system.
The contractor will operate a call center that manages inbound and outbound calls from beneficiaries, validates beneficiary eligibility, schedules, cancels, and reschedules patient appointments in order to provide timely access to quality healthcare.
Furthermore, this service will provide outbound calls in order to schedule specialty appointments for beneficiaries who have received a direct care specialty referral.
The contractor will record each beneficiary call with the contractor-supplied computers that interface with the standardized Military Healthcare System (MHS) GENESIS electronic health record appointing and referral management system.
Calls will be documented in MHS GENESIS using the most current Defense Health Agency (DHA) and PSMHS policies.
Additional services include processing appointment requests via Secure Messaging System (SMS), as well as outbound calls for patient care reminders, to include pre-appointment instructions and reminders (lab/radiology/fasting/pre-op surgery, etc.).
The contractor shall also generate outbound notification letters to beneficiaries referred to direct care specialty clinics.

What You'll Do:

Disposition referrals in accordance with current business
Provide MHSG Genesis secure messaging services as
Research, to include but not limited to claims, clinical history, and chart
Correct referral processing errors as
Answer patient inquiries regarding referral
Close expired referrals as
Utilize resources provided in order to resolve referrals and
Conduct outbound calls as
Handle each call received, providing a resolution for the
Utilize critical thinking skills and attention to details
Assist in additional duties supporting various
Maintain professional communication with Military Treatment Facilities and providers

What You'll Need:

High school diploma or General Educational Development (GED) equivalency
Proficiency in Microsoft 365 including Teams, Excel, and Outlook, with the ability to efficiently navigate and use these tools in a professional work environment.
Strong computer literacy, including the ability to learn and adapt to new systems, applications, and technologies.
Demonstrate superior customer service skills, with a professional, courteous, and solutions-oriented approach to internal and external customers.
Excellent telephone etiquette, including clear, professional, and effective handling of calls and inquiries.
Strong verbal and written communication skills, with the ability to communicate information clearly, accurately, and professionally.
Demonstrated critical thinking and problem-solving skills, with the ability to analyze situations, identify solutions, and make sound decisions.
High level of attention to detail and accuracy in completing work and maintaining records.
Ability to prioritize tasks, manage multiple assignments, and work effectively in a fast-paced environment.
6 months Healthcare administrative experience (required).
CXOne, MHS Genesis, and other call center software experience (preferred).

Come join our team of healthcare professionals!
www.FSRpeople.com
Federal Staffing Resources (FSR)is an Equal Opportunity Employer. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law. FSR is committed to providing reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs. We proudly encourage Veterans and individuals from all backgrounds to apply.

Quick Apply

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Insurance Claims and Policy Processing Clerks jobs in Bremerton, WA

Referral Management Clerk - Healthcare

Practice Assistant - Litigation

Senior Executive Assistant

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