Top 22 Desktop Support Analyst Jobs in Burlington, MA

Help Desk/Desktop Support Analyst
Robert Half —Chestnut Hill, MA
- $60,000 - $68,000 a year
- Mid-level
- Windows
- US work authorization
- Disability insurance
- Dental insurance
Quick Apply
1d
Associate Application Support Analyst
TEKsystems —Waltham, MA
- $35 - $40 an hour
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
- Commuter assistance
- Health savings account
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3d
Desktop Support Analyst
Goodwin Procter LLP —Boston, MA
- $70,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Desktop Support Analyst
Longfellow Investment Management Co —Boston, MA
- $65,000 - $80,000 a year
- Full-time
- Azure
- Mid-level
- AWS
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Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
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Analyst I IT Service Desk
PUMA —Somerville, MA
- $51,800 - $68,905 a year
- Online Application
- Windows
- Analysis skills
- Experience equivalent to degree accepted
Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Boston, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Senior Desktop Support Analyst
Goodwin Procter LLP —Boston, MA
- $75,100 - $121,100 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
IT Service Desk Analyst
CarGurus —Boston, MA
- $52,000 - $66,000 a year
- Hybrid work
- Google Workspace
- Research
- Mid-level
- Food provided
Service Desk Analyst
Boston Properties —Boston, MA
- $69,000 - $96,750 a year
- Full-time
- Bachelor of Science
- Research
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
9d
Senior IT Support Analyst
RxSense —Boston, MA
- $80,000 - $100,000 a year
- Hybrid work
- Google Workspace
- HIPAA
- Office
11d
Technical Support Analyst
W.B. Mason —Boston, MA
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
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6d
IT Systems Analyst
Edenred —Boston, MA
- $70,000 a year
- Full-time
- Azure
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment
RG Vanderweil.com —Boston, MA
- Full-time
- Hybrid work
- 5 years
- Windows
- In-person
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SENIOR IT SUPPORT ANALYST
Airspace Intelligence —Boston, MA
- Full-time
- 5 years
- Office
- Windows
4d

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Associate Application Support Analyst
TEKsystems —Waltham, MA
Desktop, Help desk, Windows 10, Troubleshooting, Customer service, Office 365, Active directory, Azure, Help desk support, Technical support.
$35 - $40 an hour
Quick Apply
3d
Behavior Technician (In-Home) - Part-Time or Full-Time
Boston Behavior Learning Centers —Winchester, MA
*An Associate's or Bachelor’s degree is required *by the state of MA, *preferably one in Human Services, Psychology, Education, or a related field.*.
$26.25 - $28.35 an hour
Quick Apply

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IT Support Analyst
Upstart Network, Inc. —Columbus, OH
Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work…
$42.93 - $58.00 an hour
Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
Track incidents, service requests, and assets using ITSM and asset management tools. Experience with ITSM tools (ServiceNow or similar) and asset tracking…
1d

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Desktop Support Analyst jobs near Burlington, MA

Help Desk/Desktop Support Analyst

Robert Half -
Chestnut Hill, MA

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Job Details

$60,000 - $68,000 a year
1 day ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
IT user and group management
Desktop (troubleshooting support)
Customer support ticket management
Access control management
Desktop administration
Ticketing system technical support

Full Job Description

We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Newton, Massachusetts. This fully onsite role supports a primarily Windows environment with some Mac devices and is ideal for someone who communicates clearly, thinks critically, and enjoys solving day-to-day technology issues. The team is seeking additional support due to increased demand, making this a great opportunity for an IT specialist with at least two years of experience in desktop and help desk support.

Responsibilities:

Deliver onsite technical support for desktops, laptops, and related hardware in a predominantly Windows environment with some Mac systems.
Diagnose and resolve everyday user issues involving operating systems, software, connectivity, and peripheral devices.
Manage incoming service requests, document work performed, and follow incidents through to completion using the ticketing system.
Support user account access and directory-related tasks, including basic administration within Active Directory.
Set up, configure, and maintain workstations to ensure employees have reliable access to required tools and applications.
Communicate with end users in a clear and approachable manner to clarify issues and provide timely updates on resolution progress.
Collaborate with internal IT team members to address support volume and maintain consistent service levels across the organization.
At least 2 years of experience in help desk, desktop support, or a similar end-user support position.
Practical experience supporting Microsoft Windows 10 and general Microsoft desktop environments.
Working knowledge of Active Directory for routine user and access-related support tasks.
Strong troubleshooting skills with the ability to identify and resolve common hardware and software issues.
Experience handling and prioritizing service desk tickets in a structured support environment.
Clear verbal and written communication skills with a detail-oriented, customer-focused approach.
Comfortable working fully onsite and providing direct, in-person technical assistance to users.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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Desktop Support Analyst jobs in Burlington, MA

Help Desk/Desktop Support Analyst

Associate Application Support Analyst

Desktop Support Analyst

Desktop Support Analyst

Experienced Technical Support Analyst

Analyst I IT Service Desk

Technology Support Analyst

Senior Desktop Support Analyst

IT Service Desk Analyst

Service Desk Analyst

Senior IT Support Analyst

Technical Support Analyst

IT Systems Analyst

Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment

SENIOR IT SUPPORT ANALYST

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