Top 6072 Systems Jobs in Carrollton, TX

Junior Call Center Systems Administrator
DaBella —Irving, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Analysis skills
- Health savings account
- Paid holidays
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5d
IT Support Engineer I, OTS
Amazon.com Services LLC —Richardson, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- 1 year
- Paid parental leave
- AD&D insurance
13d
Technical Support Representative - In Office
HomePro —Carrollton, TX
- $20 - $24 an hour
- Office
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Regional Support Specialist
Cochrane Supply & Engineering —Dallas, TX
- From $100,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Engineering
- Disability insurance
- Health insurance
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Network Engineer
Logix Fiber Networks —Dallas, TX
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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Detection Engineer - AI Trainer
DataAnnotation —Farmers Branch, TX
- $40 - $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
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Product Security Engineer - AI Trainer
DataAnnotation —Addison, TX
- $40 - $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
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Field Technician – Fall Protection Systems
Diversified Fall Protection —Dallas, TX
- $28 - $32 an hour
- Weekends as needed
- Background check
- Heavy lifting
- Construction site
- Disability insurance
- Health insurance
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8d
Fire and Security Systems Technician - Arlington
SSD Alarm —Arlington, TX
- $29 - $40 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Paid holidays
- Health insurance
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Licensed Professional Engineer, Electrical System Operations
UT Southwestern —Dallas, TX
- Full-time
- Management
- Construction site
- 5 years
- Paid parental leave
- Paid holidays
Network Engineer Manager
Logix Fiber Networks —Dallas, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
HVAC Install Tech - Indoor Air Quality (IAQ) Systems
Berkeys Air Conditioning, Plumbing & Electrical —Southlake, TX
- $70,000 - $110,000 a year
- Full-time
- Customer service
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Application Security Engineer - AI Trainer
DataAnnotation —Southlake, TX
- $40 - $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
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Senior SCADA Engineer - Ignition Platform
Capgemini —Dallas, TX
- $65,200 - $169,000 a year
- Full-time
- System design
- Mid-level
- SQL
- Paid holidays
- Disability insurance
Transport Engineer - IV
eTeam Inc —Richardson, TX
- $72 - $75 an hour
- Contract
- Hybrid work
- System design
- Analysis skills
- Senior level
Quick Apply
Senior Data Engineer | Enterprise Data Platforms & Integrations
GTS Technology Solutions —Denton, TX
- $48 - $58 an hour
- Full-time
- Hybrid work
- Background check
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
3d
Information Technology Manufacturing Specialist
Manner Polymers —McKinney, TX
- $65,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Quick Apply
12d
Operations Specialist - Build Systems and Solve Real Problems at a Growing Manufacturer
SplashBrands —Carrollton, TX
- Full-time
- Spanish
- Mid-level
- Warehouse
- Health insurance
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Security Systems Field Engineer
Digi Security Systems —Dallas, TX
- Full-time
- Background check
- 7 years
- Ability to lift 50 pounds
- Paid training
- Fuel card
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Security Engineer - AI Trainer
DataAnnotation —Westlake, TX
- $40 - $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply

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systems jobs near Carrollton, TX

Junior Call Center Systems Administrator

DaBella -
Irving, TX

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Job Details

Full-time
$70,000 - $80,000 a year
5 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Non-technical user support
Computer science
Data compliance
Bachelor's degree in information technology
Computer Science
Texting/chatbox tools
IT user and group management
Automation
Associate's degree in computer science
Technical documentation
Enterprise software
IT system monitoring
Regulatory compliance
System performance optimization
Training material drafting
Technology security practices
System maintenance
Salesforce Cloud
Analysis skills
IVR
Bachelor's degree
Associate's degree in information technology
Internal employee customer service
Cloud service support
Data access controls implementation
Scripting
Technical customer support solution
Organizational skills
Voice over internet protocol (VoIP) configuration
Telephone systems

Full Job Description

Location: Austin, TX or Dallas, TX

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

systems jobs in Carrollton, TX

Junior Call Center Systems Administrator

IT Support Engineer I, OTS

Technical Support Representative - In Office

Regional Support Specialist

Network Engineer

Detection Engineer - AI Trainer

Product Security Engineer - AI Trainer

Field Technician – Fall Protection Systems

Fire and Security Systems Technician - Arlington

Licensed Professional Engineer, Electrical System Operations

Network Engineer Manager

HVAC Install Tech - Indoor Air Quality (IAQ) Systems

Application Security Engineer - AI Trainer

Senior SCADA Engineer - Ignition Platform

Transport Engineer - IV

Senior Data Engineer | Enterprise Data Platforms & Integrations

Information Technology Manufacturing Specialist

Operations Specialist - Build Systems and Solve Real Problems at a Growing Manufacturer

Security Systems Field Engineer

Security Engineer - AI Trainer

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