Under general supervision, coordinates and oversees the activities of Rail Janitors and work groups assigned to rail janitorial services and assists management in the development and implementation of maintenance improvement programs based on inspection results, industry best practices, and department goals and objectives.
Qualifications
PRIMARY RESPONSIBILITIES
- Oversees activities of janitorial services work teams for assigned facilities.
o Monitors employee work performance, coaches and instructs employees according to work standards, and coordinates work schedules to ensure clean and safe facilities for internal and external customers.
o Conducts field inspections to areas assigned to Rail Janitors to monitor work performance and conditions.
o Inspects rail facilities for defects and reports defects to the Service Desk.
o Ensures the adherence of Rail Janitors to established rules, policies, and procedures.
o Monitors product usage to observe trends to make data driven decisions for enhancements, new features and products.
- Maintains weekly inventory of supplies and monitors conditions of janitorial cleaning equipment.
- Prepares and distributes a variety of reports and documents accomplished tasks.
- Assists with the investigation and response of Local Union 308 grievances. Administers corrective action/discipline in accordance with established policies and procedures.
- Determines work procedures during periods of inclement weather to ensure prompt snow or sleet removal at critical locations.
- Issues written or oral instructions relative to the activities of Rail Janitors and work groups.
- Assists in the development, implementation, and maintenance of department initiatives and work processes and procedures. Identifies and provides recommendations for area of improvement within the Facilities Maintenance Department.
- Performs related duties as assigned.
SUPERVISORY RESPONSIBILITIES
Reporting to this position are the following jobs:
Job Title
CHALLENGES
- To ensure that the stations are kept in a clean, safe and functional manner and the staff are adhering to the policies and procedures of the company.
EDUCATION/EXPERIENCE REQUIREMENTS
- High School Diploma or GED plus two (2) years of janitorial and/or facilities maintenance experience, or an equivalent combination of education and experience relating to this position.
- Bachelor’s degree preferred.
- Must have a valid State of Illinois Driver’s License.
PHYSICAL REQUIREMENTS
- Requires stooping, bending, kneeling, standing, walking and climbing.
- Must be able to lift, carry, and maneuver materials weighing up to fifty (50) pounds.
KNOWLEDGE, SKILLS, AND ABILITIES
- Working knowledge of cleaning methods, procedures, and materials as it relates to facilities maintenance and janitorial services.
- Working knowledge of facility maintenance processes and procedures.
- Working knowledge of the methods of conducting inspections.
- Working knowledge of collective bargaining agreements and union contract provisions governing Rail Janitors.
- Strong verbal and written communication skills.
- Good customer service skills.
- Intermediate Microsoft Word, Excel, and PowerPoint skills preferred.
- Ability to multi-task and work under pressure and meet deadlines.
- Ability to lead effectively in a team environment.
- Ability to write reports containing technical information.
WORKING CONDITIONS
- Required to work in the field, subject to existing weather conditions.
- Must travel throughout CTA service area when monitoring the performance of assigned personnel.
- Subject to normal subway conditions such as noise, dust, moving vehicles, etc. when visiting field locations.
- Must be available for emergency calls 24 hours a day, 7 days a week.
- Must work in close proximity to moving vehicles and energized third rail.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED
- Standard office equipment.
- Personal computer and related software, two-way radio, cell phone, and all tools and material associated with the Rail Janitors.
Additional Details
Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.
Rate to be determined by applicant's entered service date and service date in union jurisdiction of this classification.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER.
No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact
[email protected] prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
TO BE CONSIDERED APPLICATIONS MUST BE COMPLETED IN THEIR ENTIRETY INCLUDING:
-
UPLOADED RESUME / WORK HISTORY
-
QUALIFICATIONS
-
JOB ASSESSMENT QUESTIONS
INFORMATION PROVIDED MUST BE ACCURATE AND TRUTHFUL.
Failure to respond to correspondences during the hiring process in a timely fashion may result in your application being closed out for non-responsiveness.
CTA Benefits
https://www.transitchicago.com/hrbenefits/
Primary Location: USA-Illinois-Chicago
Job: Facilities Maintenance
Job Posting: Jul 31, 2026, 2:23:02 PM
Position Type: Full-time Permanent (FTP)
Department: Rail Station Management
