Top 1 Fast Food and Counter Workers Jobs in Columbia, SC

Customer Service Representative
Stoner's Pizza Joint —Columbia, SC
- Part-time
- Quick service & fast food restaurant
- 16+ years old
- Typing
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Customer Service Representative

Stoner's Pizza Joint -
Columbia, SC

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Job Details

Part-time | Full-time

Qualifications

Kitchen health and safety standards
Food service customer order management
Food service health code compliance
Sales transaction processing
Phone communication
Sales order data entry
Payment processing in food service
Typing
POS systems
Food preparation equipment operation
Client interaction via phone calls
Customer data entry

Full Job Description

We are looking for a CSR to join our staff & serve America’s Best Pizzas!

As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party representatives upon arrival, & providing product/service information with a smile. Your duties involve providing customers with a pleasant & inviting atmosphere; along with helping the rest of the staff in managing the restaurant.

Job Responsibilities include but are not limited to:

Greet and welcome customers to the restaurant
Take orders, process payments, & customer phone calls
Resolve customers’ concerns and answer customers’ questions to your best ability
Maintain a positive attitude and calmly respond to customers’ complaints
Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise
Receiving in-the-moment coaching & hands-on training
Assisting management with in-store tasks & other daily store duties
Prepare customer orders & help with kitchen prep activities
Bag, box, wrap, & distribute orders
Cleaning, maintaining, & stocking the showroom & kitchen
Complying with the rules and regulations of the company

REQUIREMENTS

Must be 16 years of age or older
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Familiarity with kitchen equipment & POS/KPS systems
Understanding of food hygiene
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Good time-management skills
Ability to enter orders using a computer keyboard or touch screen.
Flexibility to work in shifts, including weekends and evenings
Ability to handle the physical demands of a restaurant – standing, lifting, carrying, etc.

Yes, the name is memorable and you bet, our food is positively addictive. But what really makes Stoner’s Pizza Joint so appealing is our food-loving culture that makes owning one fun, fast-paced, and forward-thinking. Our irresistible dough recipe was developed 30 years ago but with new leadership, we’ve updated the concept to better reflect what pizza lovers want now, and in the future.

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Fast Food and Counter Workers jobs in Columbia, SC

Customer Service Representative

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