Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.
The Behavioral Health Technician provides support to study participants enrolled in clinical trials involving mental health, CNS, or behavioral conditions. Working under the supervision of Investigators, Clinical Research Coordinators (CRCs), and site leadership, this role ensures participant safety, supports protocol adherence, and contributes to high-quality data collection in a structured research environment.
Essential Job Duties: In collaboration with other members of the clinical research site team, works to ensure the execution of assigned studies. Responsibilities may include but are not limited to:
- Monitor participant safety, behavior, and overall well-being during study visits, including extended or overnight stays (when applicable)
- Support execution of study protocols by assisting CRCs with visit flow, assessments, and participant management
- Perform and document observational data per protocol requirements (e.g., mood, behavior, sleep patterns, adverse events)
- Assist with inventory of belongings, vital signs collection and routine participant check-ins as delegated
- Maintain accurate, timely documentation in source notes and systems in alignment with GCP standards
- Ensure adherence to protocol requirements, site SOPs, and regulatory guidelines
- Assist in managing the clinical environment to ensure safety, organization, and protocol readiness
- Participate in de-escalation and crisis response when necessary, following site training and procedures
- Collaborate cross-functionally with CRCs, Investigators, and site leadership to maintain efficient study operations
- Ensures study related reports and patient results are reviewed by the Research Coordinator and/or investigator in a timely manner.
- Assists the site with recruitment, study activities, and administrative needs as needed.
- Maintain a positive, results-oriented work environment, build partnerships within the team, and model teamwork.
- Maintains strict confidentiality of patients, employees, customers and company information at all times and adheres to HIPAA Guidelines.
- Perform all other duties as requested or assigned.
Minimum Qualifications: An associate’s degree in psychology, behavioral health, or related field and 1 year of experience in a healthcare or behavioral health setting, or an equivalent combination of education and experience, is required. CPR/BLS certification is required. Experience with CNS studies, psychiatric assessments, or behavioral observation tools is highly preferred. Experience in clinical research and with extended hour or overnight patient stays is a plus.
Required Skills:
- Proficiency with computer applications such as Microsoft applications, email, electronic health records, web applications, and the ability to type proficiently (40+ wpm);
- Performing basic clinical procedures such as blood pressure, vitals, EKGs, phlebotomy, etc.
- Strong organizational skills and attention to detail.
- Well-developed written and verbal communication skills.
- Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers and external customers.
- Ability to effectively handle multiple tasks, and adapt to changes in workloads and priorities.
- Must be professional, respectful of others, self-motivated, and have a strong work ethic.
- Must possess a high degree of integrity and dependability.
- Ability to work under minimal supervision, identify problems and implement solutions.
- Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.
Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all.
We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life.
Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined.
Alcanza Clinical Research is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by law. We recognize that diversity and inclusion is a driving force in the success of our company.
