Guest Services Manager
Stonebridge —Denver, CO
- $65,000 - $70,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Office Manager
Xanterra Travel Collection —Greenwood Village, CO
- $65,000 - $72,000 a year
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
General Manager
MCR Hotels —Englewood, CO
- $80,000 - $100,000 a year
- Weekends as needed
- 18 years or older
- Word processing
- English
- Health insurance
- Dental insurance
Quick Apply
Events and Admin Coordinator
Nourish Colorado —Denver, CO
- $65,000 - $69,000 a year
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Scheduling Coordinator
Workplace Resource —Denver, CO
- $28 - $32 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Guest Services Agent-Part Time
Stonebridge —Denver, CO
- $19.29 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
General Manager
Extended Stay America —Lakewood, CO
- $65,000 a year
- Full-time
- Word processing
- Computer literacy
- Hotel
Quick Apply
Restaurant Server
Stonebridge —Denver, CO
- From $16.75 an hour + tips
- Part-time
- Ability to walk for extended periods
- Ability to stand for extended periods
- Restaurant
- Disability insurance
- Health insurance
Quick Apply
Breakfast Attendant Part-Time
Stonebridge —Denver, CO
- $19.29 - $20.00 an hour
- Part-time
- Communication skills
- Ability to lift 25 pounds
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent
Stonebridge —Denver, CO
- $19.29 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk/Guest Services Supervisor
Stonebridge —Denver, CO
- $22 - $23 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Management
- Disability insurance
- Health insurance
Quick Apply
14d
Office Manager - Commercial Painting
National Coatings, Inc —Denver, CO
- $60,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health savings account
- Paid holidays
Quick Apply
9d
Banquet Server
Stonebridge —Denver, CO
- $19.29 an hour
- Part-time
- Basic math
- Sanitation
- Entry level
- Disability insurance
- Health insurance
Quick Apply
5d
Assistant General Manager
MCR Hotels —Englewood, CO
- $57,784 - $60,000 a year
- Weekends as needed
- 18 years or older
- Word processing
- English
- Health insurance
- Dental insurance
Quick Apply
4d
Night Auditor - Overnight Front Desk Representative
Stonebridge —Denver, CO
- $20 - $22 an hour
- Weekends as needed
- Hotel
- Data entry
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
5d
Housekeeping Room Attendant
Stonebridge —Denver, CO
- $19.29 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
- Disability insurance
- Health insurance
Quick Apply
5d
Night Auditor
Stonebridge —Aurora, CO
- $20 - $21 an hour
- Weekends as needed
- Hotel
- Data entry
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Night Auditor
Stonebridge Hospitality Associates, LLC —Denver, CO
- $22 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
- Disability insurance
- Health insurance
Quick Apply
Area Revenue Manager
Stonebridge —Aurora, CO
- $75,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Bell Attendant Full-Time
Stonebridge —Denver, CO
- $19.29 - $20.00 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
5d

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Guest Services Manager

Stonebridge -
Denver, CO

Quick Apply

Job Details

Full-time
$65,000 - $70,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Hotel cost control
Financial forecasting
Customer communication
Property management tools
Team leadership
Operational management
Managing hospitality teams
Frontline customer support management
Financial performance report preparation
Team development
Supervising experience
Sales revenue analysis
Accounting
Office management
Hotel and accommodations guest complaints handling
Budget review

Full Job Description

City, State:

Denver, Colorado

Title: Front Office Manager

Location: Denver, Colorado (Cherry Creek)

FLSA: Exempt

Status: Fulltime

Reports to: Assistant General Manager

Supervises: Front Office Department

Pay Range: $65,000-$70,000 annually

About Us: We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values of being Dynamic, Deliberate, and Distinct. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.

Job Summary: The Front Office Manager is responsible for overseeing the day-to-day and long-term operations of guest reception, reservations, and telephone services while ensuring high standards of guest satisfaction and operational efficiency. This role works closely with the General Manager to maintain revenue, expense, and quality targets, ensuring a smooth and efficient operation that exceeds guest and ownership expectations.

Essential Functions and Duties:

Ensure guests are greeted, checked in, and allocated rooms promptly and courteously.

Oversee strict adherence to check-in procedures, ensuring accurate guest details and billing information are obtained.

Address guest issues or complaints promptly to ensure guest satisfaction.

Ensure rooms are serviced and maintained to the company’s established standards.

Maximize room occupancy within the agreed overbooking policy.

Facilitate effective communication between reservations, front office staff, and other departments, including housekeeping.

Ensure that all guest charges are accurately posted and kept up to date.

Strictly enforce credit control procedures and ensure accounts are balanced daily.

Oversee efficient and speedy check-out procedures.

Ensure that luggage is promptly delivered to and collected from guest rooms.

Maintain the cleanliness and order of all front-of-house areas, including the entrance and lobby.

Conduct regular performance appraisals for front office staff, providing training and development as needed.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations.

Proven leadership and supervisory skills, with the ability to manage and develop a team.

Strong organizational and multitasking abilities to handle daily front office operations and guest interactions.

Proficiency in property management systems and financial reporting.

Excellent communication skills, both verbal and written, to interact effectively with guests, staff, and management.

Ability to analyze financial data, including budgets, forecasts, and revenue reports.

Ability to resolve guest complaints and service issues in a professional and timely manner.

Knowledge of hotel check-in/check-out procedures, billing, and room inventory management.

Work Environment:

Primarily an indoor role, working in the front office, lobby, and guest areas of the hotel.

Must be able to stand and walk for extended periods while overseeing front office operations and assisting guests.

Must be able to lift and carry objects up to 20 lbs occasionally.

Flexible schedule, including availability for evenings, weekends, and holidays, to accommodate guest needs and operational requirements.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Join us in creating extraordinary experiences and opportunities for our guests and team members.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-06-08

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Quick Apply

Refine Your Search

Lodging Managers jobs in Denver, CO

Guest Services Manager

Office Manager

General Manager

Events and Admin Coordinator

Scheduling Coordinator

Guest Services Agent-Part Time

General Manager

Restaurant Server

Breakfast Attendant Part-Time

Guest Service Agent

Front Desk/Guest Services Supervisor

Office Manager - Commercial Painting

Banquet Server

Assistant General Manager

Night Auditor - Overnight Front Desk Representative

Housekeeping Room Attendant

Night Auditor

Night Auditor

Area Revenue Manager

Bell Attendant Full-Time

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