Top 1 Funeral Home Managers Jobs in Des Moines, IA

Office Manager
McLarens Resthaven Chapel & Mortuary - Resthaven Cemetery —West Des Moines, IA
- Full-time
- Word processing
- Computer literacy
- Writing skills
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1d

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Office Manager

McLarens Resthaven Chapel & Mortuary - Resthaven Cemetery -
West Des Moines, IA

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Computer operation
Customer communication
Word processing
Writing skills
Administrative experience
Desktop applications
Typing
Clerical experience
Productivity software

Full Job Description

Our associates celebrate lives. We celebrate our associates.

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.

JOB RESPONSIBILITIES

Accounting Function Oversight

Collections of all accounts receivable
Verifications and payments of all accounts payable invoices
Controls of receipt and deposit of cash payments received
Maintains petty cash account and disburses the same in accordance with company policies and procedures
Reconciliations of all accounts
Cash advance checks
Same Day Check requests
Bank deposits
Verifies/audits cash disbursement reports
Tracks Capital Expenditure Authorizations (CEAs)

Operational Activities

Orders supplies for the office and completes inventory counts
Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets
Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments
Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation
Schedules incoming orders and drivers for the ambulate service
Completes various funeral/cemetery reports and files accurately
Supports Sales as necessary requiring an understanding of JD Powers
Assures compliance with all Company policies and procedures to include
- Sarbanes Oxley (SOX) audit
- Dignity University (DU) training
- Interment Verification Training (IVT) audits
- Day Sales Outstanding’s (DSO) related to financial and administrative areas
Assists in preparing and/or overseeing all funeral/cemetery-related forms
Reviews time cards and administers corporate payroll policies and procedures
Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.).
Ensures new associates receive new hire orientation
Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators
Maintains vehicle records/licenses
Processes expense reports
Updates General Price Lists (GPLs)
Manages all Alarm Systems (codes, working order, etc.)
Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed
Coordinates daily activities with business unit as well as other departments
Trains associates in the proper administration of policies and procedures
Services customers by interacting with families in a professional and compassionate manner
Maintains and updates customer records
Updates company website with current obituaries and ensures obituaries are placed in newspapers
Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
Behaves in a supportive way to enrich the work environment
Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance
Performs other duties as assigned

MINIMUM REQUIREMENTS

Education

High school diploma, GED or completion of a diploma-training program at a college or technical school

Experience

Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

Knowledge, Skills and Abilities

Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required
Excellent communication skills both orally and in writing
High level of compassion, integrity, and confidentiality
Problem solving skills
Ability to multi task and set priorities
Detail oriented
Must be flexible and able to function in a face-paced environment

WORK CONDITIONS

Work Environment

Professional Dress is required when in contact with families.

Work Postures

Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

Working beyond “standard” hours as the need arises

Postal Code: 50265

Category (Portal Searching): Operations

Job Location: US-IA - West Des Moines

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Funeral Home Managers jobs in Des Moines, IA

Office Manager

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