Area Development Coordinator (ADC)
Organization Name: Buffalo Rock Company
Website: https://www.buffalorock.com/careers/
Job Department: Retail
Reports to: Retail Sales Supervisor
Work Schedule: May require additional hours not scheduled; must be flexible
Job Type: Regular
FLSA Status: Exempt
Job Description
Summary/objective
Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non-alcoholic beverage portfolio in the country, which includes several beloved global and regional brands. The Area Development Coordinator (ADC) is a key member of Team Rock’s sales force responsible for selling, merchandising and rotating beverage products found in our extensive portfolio of PepsiCo, Keurig Dr. Pepper, and Buffalo Rock private label brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Essential Functions
- Perform specific activities of the assigned route – This includes but is not limited to the selling in of new products, incremental displays, additional merchandising space, and promotions.
- Service all assigned accounts according to Buffalo Rock standards and Franchise policy for service frequency.
- Service all accounts in accordance with Buffalo Rock process and procedures.
- Must visit all retail accounts weekly whether purchasing Buffalo Rock product or not due to transshipping, if transshipping the ADC will be required to count number of cases and bring in a bottle and/or can of each transshipped product.
- Develop and maintain positive professional customer relationships.
- Consistently review all existing policies/procedures for possible change.
- Take responsibility for leading the assigned sector to ensure the group’s success.
- Solicit all new accounts in assigned sales area.
- Notify supervisor of any change to an existing account, including ownership or closure, etc.
- Properly complete all required paperwork to Company Policy and timeline.
- Gain authorization and full distribution on all current and future products distributed by the Buffalo Rock Company based on the individual customer product authorization.
- Monitor all assigned accounts for CDA compliance.
- Achieve required percentage of Strategic Execution Objectives.
- Execute and achieve all account program key objectives.
- Properly rotate all products in accordance with Buffalo Rock policy and procedures.
- Remove all damaged products and out-of-date products on each account visit.
- Ensure pallets, trays and CO2 are prepared for pick up at each account.
- Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
- Required to work weekends and non-traditional hours as needed. May require additional work hours not scheduled-must be flexible.
- Attend all scheduled meetings requiring your presence and / or participation as directed.
- Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
- Perform all other duties as assigned.
Other Duties and Responsibilities
- Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
- Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.
- Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
- Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property.
- Honor and follow through on all business commitments.
- Embody Buffalo Rock’s Purpose of “Building brands through legendary service and remarkable people.”
- Live Buffalo Rock’s Core Values:
o Committed to serving our communities.
o Customer success drives our success.
o Integrity matters.
o Obsessed with continuous improvement.
o We care for each other.
o Win the day.
Competencies
- Accuracy - Ability to perform work accurately and thoroughly.
- Accountability - Ability to accept responsibility and account for his/her actions.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Detail Oriented - Ability to pay attention to the minute details of a project or task.
- Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
- Mathematics – Ability to use mathematics to solve problems.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Safety Awareness - Ability to identify and correct conditions that affect employee safety.
- Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
Work environment
- This position is subject to working conditions related to the individual unique working conditions at each account.
- Working conditions will be inside and outside where temperatures will vary from extreme heat to extreme cold, working in rain or snow, all for extended periods.
Physical demands
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Required education and experience
- Education: High School Diploma or General Education Degree (GED); Required.
- Experience: At least One (1) year sales experience (or management approval)
- Certifications and Licenses:
- Must have a valid state driver license, for state of residence, with a good driving record; Required.
- Valid state Class A Commercial Driver License; Preferred.
Other Requirements
- Ability to present and communicate all necessary information to both customers and management.
- Maintain a positive attitude towards all company goals, directions and policies.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
- Ability to effectively present information to all customers and management.
Tools and Technology
Tools- Smart Phone, Proficient handheld use
Knowledge
Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics - Knowledge of arithmetic, algebra, geometry and their applications.
Affirmative Action/EEO statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.
Other duties
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
I have reviewed this job description, and I can perform the essential functions with or without reasonable accommodation.
Applicant/Employee-Partner______________________________ Date__________________
Interviewer/Supervisor___________________________________ Date__________________
