Agency
Dept of Health and Human Services
Division
Child and Family Well Being
Job Classification Title
Administrative Specialist I (S)
Position Number
60040219
Grade
NC08
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work
This position provides specialized business and clerical support for the Children’s Developmental Services Agency (CDSA) to enable efficient daily operations and compliance with state and federal requirements. The role handles purchasing, receiving, fixed asset management, annual inventory, surplus processing, and tracking of assistive technology and agency vehicles. Work includes shared responsibilities such as reception coverage, office equipment operation, and clerical support for direct service staff within a busy office environment. The position requires detailed, accurate processing of program and operational tasks to support the agency’s mission of serving infants and toddlers with developmental delays or disabilities.
Key Duties Include:
- Perform day‑to‑day purchasing activities, including ordering, receiving, and documenting supplies in alignment with agency procedures.
- Manage fixed assets by maintaining inventory records, completing annual inventory, and coordinating surplus processing.
- Track and document assistive technology (AT) equipment to support timely distribution, retrieval, and reporting.
- Monitor and maintain the agency car log; schedule and transport vehicles for monthly preventative maintenance.
- Provide reception coverage, greet visitors, and direct inquiries to appropriate CDSA staff.
- Operate office equipment and assist with clerical tasks supporting direct service providers, ensuring efficient workflow within the CDSA.
- Process, organize, and maintain administrative records to support compliance with program, state, and federal requirements.
- Support mail handling, document preparation, and other shared team duties as assigned to meet operational needs.
- Respond to internal and external customer inquiries with professionalism, ensuring clear and accurate communication.
- Adjust work responsibilities as needed to support staffing patterns and evolving CDSA operational requirements.
Knowledge Skills and Abilities/Management Preferences
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Expertise performing purchasing and receiving tasks, including order entry, supply tracking, and documentation of transactions to support day‑to‑day CDSA operations.
Documented experience managing fixed assets and annual inventory cycles, including tracking equipment, documenting transfers, and coordinating surplus processing in accordance with agency procedures.
Professional experience providing clerical and administrative support within a high‑volume office environment, including reception duties, office equipment operation, record organization, and preparation of documents that support program workflows.
Proficiency using Windows and Microsoft Office programs, including Word and Excel, to prepare documents, manage data, and support accurate and efficient business operations.
About the NC Division of Child and Family Well-Being (DCFW):
The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina’s children growing up safe, healthy, and thriving in nurturing and resilient families and communities.
About the North Carolina Early Intervention (NCEI) Branch:
The North Carolina Early Intervention Section (NCEI) is a part of NCDHHS' Division of Child and Family Well-Being. It is the lead agency for the North Carolina Infant-Toddler Program (NC ITP). The NC ITP provides support and services for families and their children, birth to three who have special needs. Research shows that this time period is critical. It offers a window of opportunity to make a positive difference in how a child develops and learns. Sixteen Children's Developmental Services Agencies (CDSAs) across North Carolina work with local service providers to help families help their children succeed.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits .
Supplemental Contact Information:
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ .
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor’s Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
If there are any questions about this posting, please contact Talent Acquisition at [email protected] . Resumes will not be accepted in lieu of completing this application.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience
OR
An equivalent combination of education and experience.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Tresha Walker
Email:
[email protected]
