We’re seeking a full-time Licensed Massage Therapist (LMT) to join our close-knit spa team and grow with us. This role offers a balanced schedule, with approximately 12–20 clients per week and about 20 hands-on hours. Additional time is allotted for setup, cleanup, and charting, totaling roughly 27 working hours per week. Evening and weekend availability is required.
We offer:
- Steady clientele.
-Full health insurance benefits (medical/dental/vision) for full-time employees
-3 Months of annual medical/natal/family leave
- Compensation increases based on performance and/or length of service, along with quarterly bonus opportunities
- Friendly and positive working environment
- Flexible schedule.
- Great trade opportunities to experience and learn from other practitioners and receive spa services
-Heavily discounted spa services for employees
- Paid time off
- Annual continuing education credit
- Minimum of 10 free or reduced-cost documented CE hours per year
The Pearl Day Spa Massage Therapy Job Description
Our Company
We’re a local growth-minded day spa that has served the greater Eugene community for over 20 years. In the chaos of modern life, we believe everyone needs someone in their corner for support. Managing our stresses, anxiety, and pain is no longer optional—it is essential. The work we do daily supports our mission of Compassionate Service to Enrich Your Life. We meet clients exactly where they are, without judgment or expectation. Everybody deserves care.
Our team of practitioners is central to what we do every day, and our goal is to ensure we operate in a positive work environment where we can all challenge each other to grow, learn, and do better every day.
Who You Are
You derive satisfaction from being of service to others through the facilitating power of positive touch. You have an existing skill set in customer service, but, more importantly, a willingness to grow, learn, and be coached toward further development.
Our Ideal Candidate
The most important factor for us when hiring is ensuring a great team fit. This means we have a mix of staff members with a spectrum of experience in their respective fields, unified by our desire to be of service to our clients and community.
You understand that long-term success in a healing profession means balancing compassionate care with professional accountability. Strong client retention, clear communication, and participation in the culture of the workplace are all part of building a sustainable practice.
Your Skillset & Responsibilities
First and foremost, be the person you’d like to work with. You must have the desire and ability to facilitate transformative experiences for clients on a consistent basis. Whether you are answering the phones or providing services, consistently superior service is key in creating experiences that clients want to return to, again and again.
- You understand that, while this is a healing and helping industry, long-term success means being aware of industry realities such as maintaining strong client retention, meeting goals, monitoring relevant metrics, and balancing day-to-day operations with an eye toward long-term plans.
- A willingness to be an active participant. Whether it’s attending meetings, writing a blog post, or problem-solving something with us, your success and satisfaction will be equally as determined by your level of participation as by our role as an employer. Teams operate as teams, not as individuals.
- You’re inspired by the greater good. You recognize that nothing exists truly independently of anything else. We are a business that exists in a community. We are both supported by and give support to that community.
- You can communicate clearly and directly. Our industry is one of limited 1-on-1 interactions with other co-workers—this means recognizing the importance of communication. The greater our flow of communication, the greater our overall success.
- You aren’t afraid of the uncomfortable. Discomfort means growth. Whether this manifests as a challenging conversation with a peer or supervisor, finding our edge of discomfort in a supportive environment is the path to success.
- You can admit a failure or mistake and recover quickly. Mistakes and failures happen constantly. Success should not be measured by the presence of a failure but by how quickly you can recognize what didn’t work and move on to the next step.
- Inspired to perform and achieve. If goals scare you, we won’t be a good match. If feedback scares you, we won’t be a good match.
- Coachable. Often the biggest roadblock to our growth is our own pride. You have the ability to maintain a beginner’s mindset, accepting constructive critical feedback from clients, peers, and supervisors alike.
Job Summary
The Licensed Massage Therapist provides professional massage therapy to clients of the spa while maintaining accurate and confidential client records. Massage therapists assess client health concerns, create appropriate treatment plans within their scope of practice, and apply massage techniques to support pain relief, stress reduction, recovery, and overall wellness.
Practitioners are expected to provide individualized care while maintaining high standards of professionalism, sanitation, documentation, and client communication.
Performance measurables include: client retention, pre-booking, and other metrics that may be set by your supervisor.
Qualifications & Requirements
Maintain a current and active Oregon Board of Massage Therapists license.
- Maintain/apply for an active National Provider Identifier Number (NPI).
- Maintain an individual liability insurance policy and provide your supervisor with policy updates as needed.
- Conduct client consultations including health history, indications, contraindications, and treatment goals.
- Assess soft tissue, joint quality and function, muscle strength, and range of motion, applying appropriate massage modalities within your scope of practice to address client concerns.
- Develop and implement individualized treatment plans consistent with professional standards and within scope of practice.
- Provide recommendations for ongoing care, including future treatments and at-home support.
- Maintain clear, thorough, and confidential SOAP notes in accordance with spa policy, completed between clients or at the end of each client day.
- Maintain a sanitary, organized, and safe treatment environment at all times.
- Use additional aids within your scope of practice—such as compresses, essential oils, cold packs, and heat packs—to support client relaxation, recovery, and well-being.
- Communicate clearly and professionally with clients, practitioners, and management.
- Execute timely and regular client follow-ups via spa email.
- Attend required meetings, trainings, and professional development activities.
- Adhere to all policies, procedures, training manuals, and operational standards of the spa.
- Report any safety concerns, supply shortages, or operational issues promptly to a supervisor.
- Have a basic knowledge of the spa, the services we offer, hours of operation, etc.
- Excellent customer service skills. As our staff represents the spa, it is essential to present a professional, kind, service-oriented demeanor to clients at all times.
Physical Requirements
Massage therapists must be able to perform quality 60, 90, and 120-minute sessions throughout their scheduled shift. This may include sitting, standing, lifting, positioning clients, walking up and down stairs, and transporting supplies as needed.
Accommodation for Applicants
The Pearl Day Spa is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process and during employment. If you require accommodation to participate in the application or interview process, please notify us so we can work with you to meet your needs.
Equal Opportunity Employer
The Pearl Day Spa is an equal opportunity employer and is committed to creating an inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other status protected by applicable law.
Disclaimer
This job description is intended to be an overview of duties within your position. It in no way states or implies that these are the only duties to be performed by any employee occupying this position.
This document does not create an employment contract, implied or otherwise, but constitutes a summary of duties for an “at-will” employment position.
Job Type: Full-time
Pay: $3,900.00 - $4,500.00 per month
Benefits:
- 401(k)
- Continuing education credits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person