Top 2 Computer and Information Systems Managers Jobs in Flagstaff, AZ

IT Manager - Service Delivery - Information Technology (0326)
Coconino County, AZ —Flagstaff, AZ
- $89,145.00 - $102,516.75 a year
- Full-time
- Writing skills
- Continuous improvement
- Mentoring
- Wellness program
- Health savings account
QA Engineering Lead (Automation Testing)
Tanaq Technical Services —United States
- Full-time
- Remote
- Background check
- Computer Science
- 5 years
12d

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IT Manager - Service Delivery - Information Technology (0326)

Coconino County, AZ -
Flagstaff, AZ

Apply Now

Job Details

Full-time
$89,145.00 - $102,516.75 a year

Benefits

Wellness program
Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Systems analysis

Full Job Description

Nature of Work

Under general direction performs work of considerable difficulty, is responsible for leading customer and desktop support operations, ensuring reliable IT services, seamless user experiences, and alignment with the County’s strategic vision. The role combines technical oversight, team leadership, and continuous improvement to deliver high-quality technology services supporting employees and citizens; performs other duties as assigned.

Occasional after-hours work may be required to address urgent issues, perform system maintenance, or implement planned upgrades. Establishing and following best practices for user support and system changes is critical to maintaining operational efficiency. This position also requires close collaboration with other Information Technology support teams to ensure seamless integration and effective problem resolution across different technical areas.

This is an 100% on-site position, with occasional opportunity for remote work as required by the department director.

This position will require the successful completion of a Criminal Justice Information Services (CJIS) fingerprint and background clearance within 90 days of employment; this must be maintained throughout employment.

Please note: Pay for this position is dependent on applicant skills and experience.
The hiring range for the position is: $89,145.00 - $102,516.75 Annually

Typical Duties

(Illustrative Only)

Evaluates technologies and provides both tactical and strategic direction for customer and desktop support including: IT services desk, desktop support, and IT assets
Supervises, motivates, develops, and evaluates assigned personnel
Oversees scheduling, training, development, advising, evaluation, reporting and monitoring workflow of technical IT staff
Establishes and implements procedures, standards for desktop platform, optimum performance and recoverability of these services, problem, change and desktop asset management
Ensures continuity of systems for departments in order to serve citizens
Provides technical expertise, mentoring and leadership to desktop system projects, maintenance issues and related support activities
Serves as focal point for communication and information exchange with end user departments to create technological improvements and solutions
Identifies opportunities to improve services to the County through use of new products and technologies
Developing and implementing customer services strategies and technologies
Oversees the purchase, installation and configuration of equipment inventory
Works directly with vendors to ensure quality of service for software and hardware systems
Monitors all anti-virus activity on the domain
Maintains the Asset Management/Work Request System
Maintains County-wide inventory of all devices
Serves as point of contact for all mobile computing devices
Participates in strategic planning and goal setting
Provides support for applications through maintenance of documentation, database, inventory and other details
Participates in budgeting, short and long-range planning, and development of department objectives

Essential functions of this position include but are not limited to: walking; working with and around other staff and County employees; dealing with interruptions; repetitive motion (hand-wrist) for keyboarding; vision-acuity (near) for monitoring PC screen data; Color vision necessary for working with color coded cables; hearing and speech (ordinary conversation) for communicating with staff and customers; touch (finger dexterity) for keyboarding; Environmental hazards include electrical hazards associated with working with computers, servers and circuits, and potential for falls from ladders.

Minimum Qualifications

Bachelor’s degree in Computer Information Systems, Management Information Systems or closely related field and two years of work experience in programming and systems analysis; OR

Associate degree in Computer Information Systems, Management Information Systems or closely related field and three years of work experience in programming and systems analysis; OR

Four years of work experience in programming and systems analysis; OR

Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

The Ideal Candidate

A creative problem-solver who likes to be challenged, with a demonstrated willingness to take initiative and ability to work independently. The candidate will be responsible for leading and participating in work on multiple projects and must maintain high levels of professional conduct and work quality.

This position is exempt from overtime.

Knowledge, Skills and Abilities

Working knowledge of:

Leadership and team building skills to direct the activities of individuals and/or groups toward the accomplishment of goals
Technical knowledge and understanding of IT functions, technologies, supplies and services including but not limited to mainframe, network, desktop and telecommunications
Effective project management practices
Long term strategic planning and fiscal/budgetary practices

Ability to:

Analyze technical end user problems and develop appropriate solutions
Plan, initiate, and manage projects from beginning to end, with minimal direction
Communicate effectively verbally and in writing to technical and non-technical audiences
Establish and maintain effective working relationships
Work safely and support the culture of workplace safety
Follow written and oral instructions

Coconino County is an Equal Opportunity Employer.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Employee Benefits

Coconino County offers a comprehensive employee benefits
package to regular employees working 30 or more hours per week that includes:

(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)

Vacation/Annual Leave
Sick Leave
10 Holidays Per Year
Health Care Insurance
Dental Plan
Vision Plan
Group Life Insurance
Pre-Tax Deduction Plan
Sick Leave Conversion Plan
Personal Day Purchase Program
Vacation Sell Back Program
Tuition Reimbursement Program
Wellness Program
Long-Term Disability
Arizona State Retirement System
Employee Assistance Program
On-going Training Opportunities
Free bus transportation/ EcoPass bus pass

Elective Coverage

Dependent Medical, Dental, and Vision
Supplemental Life (for employees & dependents)
Flexible Spending Account
Health Savings Account
Tax-deferred investment program
Accidental and Disability Insurance
Short Term Disability

Apply Now

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Computer and Information Systems Managers jobs in Flagstaff, AZ

IT Manager - Service Delivery - Information Technology (0326)

QA Engineering Lead (Automation Testing)

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