Top 59 American airlines Jobs in Fort Worth, TX

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Member Services Representative, AACU Digital Member Experience
American Airlines —Fort Worth, TX
- Weekends as needed
- Spanish
- Microsoft Excel
- Basic math
- Health insurance
- Dental insurance
4d
Customer Service Manager, Airport Customer Experience Administration - LAX
American Airlines —Dallas/Fort Worth International Airport, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
4d
Representative I, Inflight Administration
American Airlines —Fort Worth, TX
- Weekends as needed
- Microsoft Excel
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
10h
Generalist, Human Resources
American Airlines —Fort Worth, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
7d
Member Services Representative, AACU Financial Wellness
American Airlines —Fort Worth, TX
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
10d
Scheduler, Flight Training
American Airlines —Fort Worth, TX
- Weekends as needed
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
22h
Specialist, Transportation
American Airlines —Fort Worth, TX
- On call
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
10d
Specialist, Editorial Communications
American Airlines —Fort Worth, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
10d
Analyst, Global Reservations - Workforce Operations
American Airlines —Fort Worth, TX
- Part-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
10d
Manager, Contact Center - Continuous Improvement
American Airlines —Fort Worth, TX
- 3 years
- Analysis skills
- Presentation skills
- Health insurance
- Dental insurance
7d
Lead Aircraft Maintenance Technician
PSA Airlines —Dallas, TX
- Full-time
- Pass drug screening
- English
- Mid-level
Sr Analyst, Industrial Engineer
American Airlines —Fort Worth, TX
- 3 years
- Master's degree
- Math
- Health insurance
- Dental insurance
7d
Specialist, Maintenance Operations Control
Envoy Air Inc. —Irving, TX
- Weekends as needed
- 18 years or older
- English
- Mid-level
5d
Administrator, Inflight Dining
American Airlines —Fort Worth, TX
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Health insurance
- Dental insurance
6d
Analyst, Procurement
American Airlines —Fort Worth, TX
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
16h
Sr Crew Manager, Inflight
American Airlines —Fort Worth, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Health insurance
- Dental insurance
4d
Team Lead, Inflight Performance
American Airlines —Fort Worth, TX
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
4d
Specialist/Sr Specialist, Communications
American Airlines —Fort Worth, TX
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
4d
Sr Manager, Meetings and Events
American Airlines —Fort Worth, TX
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- 3 years
- Health insurance
- Dental insurance
1d
Analyst/ Sr Analyst, Customer Experience Planning
American Airlines —Fort Worth, TX
- Mid-level
- 3 years
- SQL
- Health insurance
- Dental insurance
5d

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Member Services Representative, AACU Digital Member Experience

American Airlines -
Fort Worth, TX

Apply Now

Job Details

4 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
Benefits from day one
Pet insurance

Qualifications

Basic math
High school diploma or GED

Full Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is within the American Airlines Federal Credit Union. The role is responsible for delivering exemplary service to Credit Union members via inbound ACD phone calls and online chats related to digital banking services and transactional features available.

What you'll do

Respond to member questions and concerns via phone, email, chats and secure messages by researching thoroughly and delivering prompt and accurate support
Offer real-time assistance to members through online chat, ensuring prompt and positive member service experience
Review, test and provide feedback on system updates and enhancements affecting digital banking platforms
Identify and escalate issues impacting digital banking availability or functionality in a timely and efficient manner
Collaborate with Payments and Digital Technology teams to support continuous improvements in digital services
Participate in projects or meetings to provide insights on the digital member experience
Adhere to internal control and security measures in accordance with Credit Union policies and regulatory requirements
Promote a culture of teamwork, service excellence and relationship building across the organization
Perform other duties as assigned
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

High school diploma or GED
Experience in a service-culture environment, customer service and/or call center, or a combination of customer service and financial institution experience within the most recent twelve month period
Job level to be determined by the candidate’s skills, qualifications, and relevant experience

Preferred Qualifications- Education & Prior Job Experience

Previous banking or Credit Union experience

Skills, Licenses & Certifications

Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
Ability to exercise excellent member service skills
Ability to interact professionally with all employees and members
Ability to work Saturdays on a rotating basis
Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
Ability to effectively communicate with all levels both verbally and written
Ability to speak, read, and write in Spanish is a plus
Ability to work independently and with minimal supervision
Ability to perform basic math calculations and analyze data
Ability to self-motivate with strong organization skills and capacity for attention to detail
Ability to effectively prioritize work and meet deadlines
Ability to work varying schedules, including evenings and weekends
Ability to sit for extended periods of time
Ability to maintain satisfactory performance and attendance
Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Apply Now

Refine Your Search

american airlines jobs in Fort Worth, TX

Member Services Representative, AACU Digital Member Experience

Customer Service Manager, Airport Customer Experience Administration - LAX

Representative I, Inflight Administration

Generalist, Human Resources

Member Services Representative, AACU Financial Wellness

Scheduler, Flight Training

Specialist, Transportation

Specialist, Editorial Communications

Analyst, Global Reservations - Workforce Operations

Manager, Contact Center - Continuous Improvement

Lead Aircraft Maintenance Technician

Sr Analyst, Industrial Engineer

Specialist, Maintenance Operations Control

Administrator, Inflight Dining

Analyst, Procurement

Sr Crew Manager, Inflight

Team Lead, Inflight Performance

Specialist/Sr Specialist, Communications

Sr Manager, Meetings and Events

Analyst/ Sr Analyst, Customer Experience Planning

I want to receive the latest job alert for american airlines in Fort Worth, TX

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Intro

Why you'll love this job

What you'll do

All you'll need for success

What you'll get

Feel free to be yourself at American

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