Top 11 Computer User Support Specialists Jobs in Grand Forks, ND

IT Help Desk Specialist
University of North Dakota —Grand Forks, ND
- From $48,700 a year
- Online Application
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- Computer Science
- Paid holidays
- Health insurance
1d
Business Document Expert (Portuguese Speaker) – AI Trainer
micro1 —United States
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Business Document Expert (Japanese Speaker) – AI Trainer
micro1 —United States
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Business Document Expert (Chinese Speaker) – AI Trainer
micro1 —United States
- $20 - $70 an hour
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8d

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IT Help Desk Specialist
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IT Help Desk Specialist

University of North Dakota -
Grand Forks, ND

Apply Now

Job Details

Full-time
From $48,700 a year
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Career development plan
Vision insurance
Life insurance
Retirement plan

Qualifications

Linux support
Technical documentation
Driver's License
Computer networking
Technical writing
Windows support

Full Job Description

IT Help Desk Specialist

498260

Grand Forks, North Dakota, United States

Aerospace IT

Information Technology

Full-time Staff

Closing on: Jul 7 2026

ADD TO FAVORITES

Salary/Position Classification

$48,700+ annual, Exempt
40 hours per week
This position will work onsite the Grand Forks, ND campus.

Purpose of Position

This position provides technical support and maintenance of Linux and Windows client computing systems in research, instructional, and operational environments. The position supports faculty, staff, researchers, and students by ensuring client systems, peripherals, and specialized software are operational and properly configured and maintained in accordance with institutional and State of North Dakota IT standards.

Duties & Responsibilities

Client Computing Support:
- Install, configure, maintain, and troubleshoot Windows and Linux client operating systems.
- Diagnose and resolve hardware, operating system, and application issues.
- Support client applications within all departments at the Odegard School.
Instructional, Research, & Operational Support:
- Provide technical support for classrooms, laboratories, simulations, and research environments.
- Assist with field-deployed systems supporting UAS and atmospheric research.
- Support peripherals such as sensors, controllers, GPS units, and data acquisition equipment.
Security, Compliance, & Maintenance:
- Apply system updates, patches, and configuration changes.
- Assist with endpoint security controls and account access.
- Follow NDUS and State of North Dakota IT policies.
Documentation & Customer Service:
- Document system configurations, procedures, and incident resolutions.
- Assist with IT asset inventory and tracking.
- Provide professional customer service and escalate issues as needed.

Required Competencies

Ability to work both independently and as a team member.
Ability to learn and adapt quickly to changing technologies and customer needs.
Ability to follow procedures and document work.
Ability to follow procedures and document work.
Basic understanding of networking concepts.

Minimum Requirements

Bachelor degree in computer science, information technology, engineering or related field; or an Associate degree and three years of directly related work experience.
Experience with Linux and Windows client operating systems.
Valid Driver's License.
Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

Experience in aviation, UAS, scientific, or research environments.
Experience with specialized instructional or research software.

To Apply

Please submit resume and cover letter.

Please note, all employment postings close at 11:55pm CST.

Position Benefits

Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.

Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

UND also offers an employee tuition waiver and a variety of professional development opportunities.

Find out more about UND's great benefits and perks here!

Other UND Career Openings

Administrative Assistant II

Grand Forks, North Dakota, United StatesSMHS Academic Affairs

The University of North Dakota's School of Medicine & Health Sciences is looking for a detail-oriented Administrative Assistant II to be the welcoming face and organisational backbone of a busy academic leadership office. If you thrive on keeping ...

Administrative and Operations Specialist - Internal Only

Grand Forks, North Dakota, United StatesAssociate VP for Finance

Partner with UND’s Associate Vice President for Finance to lead operations, shape priorities, manage projects and policy processes, and keep day-to-day functions running smoothly

Administrative Assistant II

Grand Forks, North Dakota, United StatesPhysical Therapy

Physical Therapy within the School of Medicine & Health Sciences is seeking an Administrative Assistant II to work closely with the clinical component of the curriculum and with the Director of Sports PT and PT Faculty Residency programs. The pos...

Additional Information

Find out why Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Need help?

Please email the Human Resources Department at [email protected] or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit.

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an equal opportunity employer (veteran/disability). All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristic. Veterans and individuals with disabilities are encouraged to apply.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.

Apply Now

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Computer User Support Specialists jobs in Grand Forks, ND

IT Help Desk Specialist

Business Document Expert (Portuguese Speaker) – AI Trainer

Business Document Expert (Japanese Speaker) – AI Trainer

Business Document Expert (Chinese Speaker) – AI Trainer

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