Position: VP, Business and Government Deposit Services Sales Officer
Department: Branch Administration
Job Status: Full-Time
FLSA Status: Exempt
Grade: 13
Reports to: VP, Business & Government Deposit Services Sales Manager
Amount of Travel Required: Frequent travel
Positions Supervised: N/A
POSITION SUMMARY
Responsible for outside sales and business development efforts, focusing on building and growing deposit relationships with the businesses, nonprofits and government entities in Connecticut.-Penetrates markets and develops new relationships by calling on present and prospective customers as well as referrals and cross selling. Maintains and manages current customers with balances above an established threshold and is responsible for maintaining the overall relationship. The individual will meet certain monthly goals.
ESSENTIAL FUNCTIONS
- Manages current and new customer relationships, with emphasis on growing the BGDS portfolio.
- Develop and execute a consistent outside sales and networking strategy to win new deposit relationships.
- Develop, grow and maintain municipal banking relationships within the Connecticut market.
- Extensive knowledge of all deposit and cash management products.
- Makes business calls to sell and market all bank products.
- Makes business calls with Retail Banking Team, Commercial Lenders and other business partners.
- Identifies sales opportunities through needs-based assessments, campaigns, prospecting and marketing lists and makes referrals to other departments, accordingly.
- Attains established individual goals through active participation in sales management and officer calling programs.
- Identifies possible opportunities and innovations for increased profitable commercial business.
- Develops commercial business and contributes to the bank’s deposit growth strategies by cross selling bank products and services.
- Ensures that all commercial customers maintain balances to offset applicable services provided. Discusses monthly analysis statements with assigned customers, while providing them with a high level of technical assistance and a superior level of customer service.
- Responds to RFP (Request for Proposal) issued by potential customers and assists Cash Management Operations staff with preparation of presentation response.
- Keeps abreast of legislation governing the commercial fields and ensures compliance with both bank policies and government guidelines.
- Attends seminars, meetings and events sponsored by the bank, trade organizations, and other entities.
- Participates in the business community by participation in various organizations as approved by the Bank.
- Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
- Must adhere to all bank and regulatory policies and procedures specific to position.
- Performs additional duties as requested.
POSITION QUALIFICATIONS
Competencies
- Business Development
- Communication
- Customer Relations
- Decision-Making/Judgment
- Sales Results
- Sales Skills & Activity
Education/Experience/Skills & Abilities
- Bachelor’s Degree in Business Administration or related field or equivalent experience.
- 5-8 years business development and sales experience.
- Strong knowledge and understanding of bank deposit and cash management products.
- Municipal Banking experience preferred.
PHYSICAL DEMANDS
Physical Demands
Stand: F (Frequently)
Walk: F (Frequently
Sit: F (Frequently)
Handling / Fingering: F (Frequently)
Reach Outward : F (Frequently)
Reach Above Shoulder: O (Occasionally)
Climb: O (Occasionally)
Crawl: N (Not Applicable)
Squat or Kneel: O (Occasionally)
Bend: O (Occasionally)
Lift/Carry
10 lbs or less: O (Occasionally)
11-20 lbs: O (Occasionally)
21-50 lbs: N (Not Applicable)
51-100 lbs: N (Not Applicable)
Over 100 lbs: N (Not Applicable)
Push/Pull
12 lbs or less: N (Not Applicable)
13-25 lbs: N (Not Applicable)
26-40 lbs: N (Not Applicable)
41-100 lbs: N (Not Applicable)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements
None
Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
