LOCATION: Parris Island, SC
JOB TITLE: Food Service Worker / Mess Attendant
FLSA STATUS: Non-exempt, Direct
AVAILABILITY: Ongoing
JOB SUMMARY: Work under the direction of the Food Service Manager and Lead Supervisor. The Mess Attendant performs a wide variety of simple serving and cleaning tasks under general supervision. Performance is evaluated on compliance with instructions, accepted serving practices, customer service skills, and sanitary requirements.
ESSENTIAL DUTIES AND RESPONSIBLIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. A wide variety of manual tasks in kitchen or dining area of a food activity will be required, which involves light to moderate physical effort and is done according to established procedures. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Set up food on serving lines and portion food for individual servings in accordance with instructions and time requirements.
Serve food to those in serving lines, re-fill cold bars, salad bars, pastry cabinets, condiments, juice dispensers, and set up dining rooms at an efficient pace.
Make coffee per established procedures.
Replace glassware, dishes, and silverware; as well as refill condiment containers.
Remove dishes, glasses, and silverware from serving counters.
Mix washing solutions and operate electric dishwashing machine; loading and unloading, and/or washing, by hand, dishes glassware, pots, pans, and kitchen utensils by hand.
Maintain in a clean and sanitary condition: all equipment, utensils, work areas, tables, restrooms, exterior of buildings, etc; ensuring proper sanitization, cleaning processes, and procedures are adhered to, and standards reached.
Empty trash containers, and manage waste and recyclables according to pre-established standards and procedures.
Follow uniform requirements as prescribed in company rules and contract requirements.
Maintain Hazardous Analysis Critical Control Points (HACCP) logs, operate bio metallic and/ or digital thermometer.
Maintain the Five Star Service standards for excellence
Welcoming each and every customer, each and every time.
Focusing on personalized experience.
Delivering fast and friendly service.
Providing a great quality product.
Thanking each customer by name and inviting them back.
All other duties as assigned
ADDITIONAL DUTIES AND RESPONSIBILITIES
Submit to and pass a cursory Criminal Background Check.
QUALIFICATIONS
Competencies
A well-organized and self-directed individual who is a team player.
An intelligent and articulate individual who can relate to people at all levels of an organization.
Requires strong customer service skills
EDUCATION
Successful completion of high school, vocational school, or equivalent preferred.
6 months to 1-year food service related experience in a restaurant, cafeteria, or comparable food service establishment preferred.
Must attend and complete all provided training, including, but not limited to, orientation training and chemical and cleaning solution use.
Must demonstrate a basic knowledge of HACCP procedures.
LANGUAGE AND COMMUNICATION SKILLS
Ability to communicate verbally and in writing.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to communicate effectively in a professional manner with customers.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; reach with hands and arms; climb or balance; and stoop, knee, crouch, or crawl. The employee is occasionally required to walk, sit, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include, but are not limited to, close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate to loud.
DISCLAIMER: The responsibilities/physical demands/work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
