Top 11 Medical and Health Services Managers Jobs in Hilton Head Island, SC

Lead Patient Services Representative - Pediat
BEAUFORT JASPER HAMPTON COMPREHENSIVE HEALTH —Okatie, SC
- Full-time
- Writing skills
- Mid-level
- Outpatient experience
Quick Apply
1d
PATIENT SERVICES MANAGER
Morrison Healthcare —Savannah, GA
- Full-time
- Acute care
- Background check
- Hospital
- Commuter assistance
- Paid parental leave
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CSR Supervisor-Chatham, Midtown Clinic
Georgia Department of Public Health —Savannah, GA
- $41,592.48 a year
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Surgical Program Manager NSQIP and MBSAQIP
Registry Partners —United States
- Weekends as needed
- Remote
- Nursing
- Surgery
- Organizational skills
- Health insurance
- Dental insurance
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5d

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Lead Patient Services Representative - Pediat
BEAUFORT JASPER HAMPTON COMPREHENSIVE HEALTH —Okatie, SC
Delivering excellent customer service, including greeting patients and visitors in a prompt and courteous manner and promptly answering questions.
Quick Apply
1d
CSR Supervisor-Chatham, Midtown Clinic
Georgia Department of Public Health —Savannah, GA
License/certification must be provided if required for position. When you are called on to participate, you are expected and it will be a part of your job…
$41,592.48 a year

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Lead Home Care Service Coordinator
Arcadia Home Care and Staffing – an Addus family company —Westerville, OH
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Quality Improvement Supervisor - Franklin and Surrounding Counties
CareStar, Inc. —Columbus, OH
Valid driver’s license and car insurance as required by State law. Licensed Social Worker, Licensed Independent Social Worker, Registered Nurse and at least 36…
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Lead Patient Services Representative - Pediat

BEAUFORT JASPER HAMPTON COMPREHENSIVE HEALTH -
Okatie, SC

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Customer communication
Electronic health records (EHR) management
Outpatient clinic experience
Working with pediatric populations
Outpatient experience
Outpatient facility experience
High school diploma or GED
Pediatrics
Productivity software

Full Job Description

Job Title:

Lead Patient Services Representative, Pediatrics

Home Department:

Patient Services

Reports To:

Director of Patient Services

Effective Date:

October 13, 2025

This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of all duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Position Summary

The Lead Patient Services Representative (PSR), Pediatrics, reports directly to the Director of Patient Services and works closely with the Chief of Pediatrics in supporting the efficient operation of the Pediatrics department. This role provides frontline leadership and coordination for the Patient Services team, ensuring daily operations run smoothly, staffing is managed effectively, and patient access and experience are prioritized.

The Lead PSR, Pediatrics will assist with staff assignments, oversee day-to-day PSR activities of the Pediatrics department, coordinate scheduling and time-off requests, and support process improvements that enhance workflow and service delivery. This position requires the ability to assess PSR staffing needs and ensure adequate coverage during all hours of operation, while maintaining appropriate staff levels and productivity. They also play a critical role in organizing staff workload, setting and reinforcing work standards, and fostering a patient-centered, team-oriented environment.

Essential Duties and Responsibilities

Oversight & Leadership

Provides guidance and assists with Pediatrics specific training and problem-solving; monitors staff performance in accordance with organizational policies and procedures.
Conducts regular check-ins at all assigned sites.
Attends weekly meetings with the Chief of Pediatrics and the Director of Patient Services to address inefficiencies, present PSR updates, and provide ideas to improve efficiency, productivity, and patient satisfaction.

Training & Staff Development

Provides guidance and Pediatrics specific training on:
Use of the electronic health record (EHR) to document patient registration, pre-certification, check-in, check-out, charge capture, and follow-ups.
Developing an understanding of Pediatrics knowledge, including procedures, timelines, pre-authorizations, and Pediatrics registration forms.
Delivering excellent customer service, including greeting patients and visitors in a prompt and courteous manner and promptly answering questions.

Staff Management

Conducts schedule reviews a minimum of two weeks in advance to maintain the optimum number of patient encounters each week.
Ensures that prior to each appointment, PSRs inform patients of their financial responsibilities (co-pays, deductibles, etc.) and insurance benefits.
Ensures all required Pediatrics pre-authorizations are completed and received prior to scheduling appointments.
Ensures that PSRs successfully complete the following:
- Verifying and entering patient information into the EHR.
- Collecting and processing patient insurance information.
Notifies the Pediatrics PFC of any gaps in coverage for scheduled patients.
Manages any Pediatrics specific patient refund requests with the Chief of Pediatrics.
Reviews the scanning of all patient documents, monitoring for accuracy and productivity.
Reviews the daily closeout tasks of all assigned sites and ensures all payments and balances are posted.

Administrative & Other Duties

Assists with preparing and presenting departmental policies and procedures.
Performs other related duties as assigned by management.

Supervisory Duties and Responsibilities

Directly leads a specified Pediatrics team within the Patient Services department.
Responsibilities include interviewing, hiring and training employees; planning, assigning, and reviewing PSR work; appraising performance; disciplining employees; addressing complaints and resolving problems.

Qualifications

High School Diploma or equivalent required, Associate’s degree in Health or Business Administration, preferred.
A minimum of three years’ medical office Pediatrics experience in an outpatient setting required
Demonstrated proficiency in Microsoft Office Suite applications and electronic medical record (EMR) systems is required.
Exceptional customer service skills and the ability to communicate effectively, both verbally and in writing, to provide clear guidance to staff.

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Refine Your Search

Medical and Health Services Managers jobs in Hilton Head Island, SC

Lead Patient Services Representative - Pediat

PATIENT SERVICES MANAGER

CSR Supervisor-Chatham, Midtown Clinic

Surgical Program Manager NSQIP and MBSAQIP

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