Minimum Starting Hourly Rate: $16.48/hr
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This position works on a rotating schedule that changes every other week
Maximum Starting Hourly Rate - Dependent on Qualifications
Benefits
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Health
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Dental
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Vision
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Life Insurance
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Generous Paid Time Off - 7.69 hrs per pay period
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10 Observed Company Paid Holidays
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8 Hours Annual Volunteer Time Off
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Retirement Plan w/ 6% Employer Contribution
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Employee Assistance Program
GENERAL DESCRIPTION
The Direct Support Staff provides direct care and services to persons with developmental disabilities. The Direct Support Staff is available to the individuals served during their assigned shift to provide ongoing availability to the individuals served. Duties consist of quality interaction and support of individuals in all activities of daily living, personal care, routine housekeeping, cooking, shopping, and community integration. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
Under the direction of the HCS Program Manager and within federal, state and local guidelines performs entry-level to routine habilitative and rehabilitative care work with individuals who have developmental disabilities. This position works on a rotating schedule that changes every other week. Direct Care Staff may be assigned to any home within their assigned shift based on organizational need. The assigned shift may vary and may include any week/weekend day, evening, or night shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Assist in all aspects of the ongoing activities of the residential program.
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Develops rapport with each individual served in a manner that demonstrates respect and an approach that centers on each person’s goals and preference.
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Ensures safety of individuals served by providing adequate supervision to ensure health and safety needs are met and/or reported for each individual served.
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Is knowledgeable and follows Individual Implementation Plans and Behavior Management Plans or Behavior Guidelines for each individual served.
- Assists individuals served with money, record keeping, and purchasing as required per Center procedures.
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Adheres to all emergency and preventative safety procedures in the performance of all work duties. Provides emergency intervention when necessary according to HHSC and Center rules and procedures.
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Provides training and administration of medications according to Center policy and instructions from nursing services.
- Assists individuals in housekeeping duties to the extent needed and completes remaining cleaning tasks as assigned.
- Provide personal care for individuals with significant physical impairments to ensure optimal personal hygiene.
- Completes documentation that reflects service provision including observation notes, incident reports, and behavior data cards, training data cards, medication administration records and log book. Ensures documentation is completed within time lines 100% of the time. Ensures documentation is accurate 100% of the time per HCS billing guidelines.
- Reports allegations or suspicions of abuse, neglect, or exploitation per Center policy.
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Frequent daily driving within the catchment area is required by providing transportation for individuals, as required, maintaining Center guidelines and State laws.
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Assists individuals served with meal planning and food preparation in accordance with individual choices and needs.
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Assists individuals served in shopping for supplies, groceries and personal items following guidelines of individual served choice and all purchasing regulations.
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Completes tasks within assigned time lines.
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Ensures that internal communications follow departmental procedures with respect to protocol and lines of authority.
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Adheres to all Center Standards of Conduct.
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Perform additional duties as deemed necessary by department supervisor within designated timeframes.
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Demonstrate high ethical standards, trustworthiness, and personal integrity. Regular attendance, dependability, and promptness are required for the 8-5 work day or agreed upon hours 100% of the time, to ensure consistency and completeness of program’s processes.
- Professional Development - Successfully complete training required to maintain skill competency and cross training to ensure consistency across program procedures. Complete continuing education as required by professional standards and the Center. This includes Certification in First Aid, CPR and PMAB.
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Must have and maintain a valid drivers’ license with an acceptable driving record.GENERAL QUALIFICATIONS
Experience/Education/Licensing/Certification
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High school diploma or equivalent.
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Six (6) months experience working with individuals with disabilities preferred.
Knowledge, Skills and Abilities
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Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.
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Knowledge of rehabilitative programs for individuals with developmental disabilities preferred.
- Skill in the operation of computers and applicable computer software.
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Ability to provide resident care; to prepare and maintain records both electronically and on paper, to administer first aid or cardiopulmonary resuscitation (CPR), to conduct prevention and management of aggressive behavior (PMAB), and to communicate effectively.
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Must maintain a valid driver's license, auto liability insurance and a driving record acceptable to the Centers insurance requirements.
Relationship Skills
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Ability to communicate effectively, both verbally and in writing.
- Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service.
- Ability to perform tasks effectively and efficiently.
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Ability to plan and schedule work and implement directives without constant supervision.
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Ability to present a professional appearance and conduct when representing the Center.
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Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork.
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Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.
WORK ENVIRONMENT AND FUNCTIONAL REQUIREMENTS
This position requires the ability to:
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Sit, stand, and walk for extended periods of time.
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See, hear, and communicate effectively to perform job duties.
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Use a computer, telephone, and standard office equipment for prolonged periods.
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Perform repetitive tasks such as typing, filing, and data entry.
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Regularly lift and/or move up to 25 pounds and occasionally lift and or move up to 50 pounds.
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Interact frequently with consumers, staff, and the public in a professional and customer focused manner.
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Respond appropriately to challenging or unpredictable situations, including safely de-escalating and managing interactions with individuals who may exhibit verbally or physically escalated behavior, in accordance with training and Center policies.
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Maintain sufficient mental and emotional health to meet the inherent stressors of the position. An employee is “mentally fit” when their mental state allows them to perform the essential job duties of their job safely and effectively, which includes being able to concentrate, make decisions, manage stress and maintain focus.
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Work in an environment with frequent interruptions and changing priorities.
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Perform the essential functions of the position, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA).
AT-WILL EMPLOYMENT STATEMENT
Employment with Central Counties Services is at-will. This means that either the employee or the Center may terminate the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law. Nothing in this job description or any other policy, procedure, or communication should be construed as creating a contract of employment or altering the at-will nature of employment.
EQUAL OPPORTUNITY EMPLOYER
Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.
