Top 3 Production Occupations Jobs in Knoxville, TN

Customer Service Representative
AESSEAL Inc —Rockford, TN
- Full-time
- Research
- High school diploma or GED
- Communication skills
Quick Apply
12d
Senior Readiness Leader
Boston Government Services, LLC —Oak Ridge, TN
- Full-time
- 18 years or older
- Bachelor of Science
- Pass drug screening
- Disability insurance
- Health insurance
11d
Senior Fellow/Engineer Specialized Professional Occupations
Pinnacle Specialty Group, Inc. —Oak Ridge, TN
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
12d

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Food Service Worker
US Veterans Health Administration —Chillicothe, OH
Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of…
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Warehouse Lead
Sofidel —Circleville, OH
Maintain forklift driving certification for Single Forks, Double-Wide, Box-Clamp, Roll-Clamp, and Bale Clamp. He/She will oversee/assist the team in performing…
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Production Occupations jobs near Knoxville, TN

Customer Service Representative

AESSEAL Inc -
Rockford, TN

Quick Apply

Job Details

Full-time
12 days ago

Qualifications

Customer communication

Full Job Description

Job Description:

Job Purpose
Responsible for delivering high-quality customer service while supporting the outside sales team through accurate order entry and quoting, ensuring a positive resolution for all customer inquiries. This role serves as a critical link between customers, sales, and internal teams, ensuring timely and effective responses to complex inquiries related to pricing, lead times, and product applications.

Duties & Responsibilities

Provide responsive, professional customer service by managing inquiries, orders, and requests from customers and outside sales representatives
Prepare accurate and timely quotes, including complex pricing and lead time evaluations
Coordinate with internal teams (production, engineering, supply chain) to confirm feasibility, lead times, and specifications
Actively support outside sales team members by:
- Assisting with quotes and customer communication
- Providing product, pricing, and availability information
- Helping resolve customer issues and escalations
Research issues, interpret available information, and use critical thinking to solve problems independently
Maintain organized records of quotes, orders, and customer interactions
Assist other customer service representatives to support overall team performance and workload

Other duties, responsibilities, and activities may be modified or assigned at any time based on business needs.

Health, Safety, Environment, Quality and Ethical Standards

Ensure compliance with the Health, Safety, Environment, Quality, and ethical standards of the group are sustainable and world-leading.

Organization

This position has no supervisory responsibilities.

Key Skills and Qualification

High School Graduate or GED
Strong customer service and communication skills
Strong collaboration skills across multiple departments
Ability to manage multiple priorities in a fast-paced environment
Proven ability to analyze information and solve problems with limited direction
Basic technical aptitude with the ability to learn product applications
High attention to detail and accuracy
Prior experience in customer service – preferably in an office environment – including order entry, quoting, or inside sales support is preferred.
SAP experience preferred

Physical Requirements

Physical Demands

Lift/Carry

Stand

F (Frequently)

Walk

F (Frequently)

Sit

C (Constantly)

Reach Outward

F (Frequently)

Reach Above Shoulder

N (Not Applicable)

Climb

N (Not Applicable)

Crawl

N (Not Applicable)

Squat or Kneel

O (Occasionally)

Bend

O (Occasionally)

10 lbs or less

O (Occasionally)

11-20 lbs

O (Occasionally)

21-50 lbs

O (Occasionally)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)

Push/Pull

12 lbs or less

O (Occasionally)

13-25 lbs

O (Occasionally)

26-40 lbs

O (Occasionally)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

AESSEAL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick Apply

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Production Occupations jobs in Knoxville, TN

Customer Service Representative

Senior Readiness Leader

Senior Fellow/Engineer Specialized Professional Occupations

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