This position is located in a National Labor Relations Board Field office. Field offices represent the operating arm of the Agency and the means through which both the Board and the General Counsel interact with the public. The Compliance Support Specialist ensures compliance with remedial provisions of formal and informal cases.
Learn more about this agency
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
All U.S. Citizens; Federal Employees (status and non-status); NLRB employees; Veterans; Schedule A.
As an Compliance Support Specialist, GS-1801-9, your typical work assignments may include:
- Managing the case management system of records, providing technical support and guidance to various staff members in operational uses, tracking, retrieval and electronic recordkeeping of compliance case matters.
- Creating and maintaining databases and spreadsheets for the collection of compliance related information.
- Using available search and reporting services to obtain information relevant to compliance cases which includes locating discriminates and researching motor vehicle records and the corporate status of a business.
- Attending settlement negotiations or other meetings conducted by the Compliance Officer, or Compliance Supervisor with the public or parties to cases to take notes or take the lead in meetings in appropriate situations.
- Modifying draft subpoenas, questionnaires, proof of claims; drafting for review by the Compliance Officer, questionnaires used to survey parties involved in Board cases, such as discrimination, comparable employees and other employers' correspondents.
- U. S. Citizenship Required.
- Males born after 12/31/1959 must be registered for Selective Service.
- This is not a remote position.
- Relocation expenses are not authorized.
- This position is in the Competitive Service.
- This position is part of the Bargaining Unit.
- You may be required to complete as applicable, a new one-year probationary period or two-year trial period if appointed.
- If you are a current status federal employee, you may be required to complete a new one-year probationary period if selected.
- Transcripts are required if qualifying based on education in lieu of specialized experience.
- Transcripts are required if qualifying on a combination of experience and education.
- Subject to a background investigation prior to appointment.
- Submit complete application package online by 11:59 PM EST on the closing date.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
IDEAL CANDIDATE STATEMENT
The ideal candidate has experience performing compliance processes and thorough understanding of the procedures to support case management operations. Experience would range from relatively simple to cases which involve more elements of moderate difficulty. The candidate ensures compliance with provisions of formal and informal cases, exercising judgment and demonstrating a comprehensive knowledge of case management systems and records. Attention to detail is critical to the completion and review of case work. Excellent communication skills are desired.
MINIMUM QUALIFICATIONS
Applicants must have one year of specialized experience, equivalent to the GS-07 grade level, which has provided them with the knowledge, skills, and abilities to successfully perform the duties of the Compliance Support Specialist at the GS-09 grade level.
Specialized experience includes:
- Experience gathering information through interviews and/or investigations to provide assistance in computing make-whole/backpay (including interim earnings, overtime, promotions, and benefits) to develop findings and recommendations for compliance with voluntary settlements, administrative orders; and
- Experience independently using case management systems to accurately manage case files, track deadlines and case milestones; and
- Experience preparing drafts of final correspondence relating to case management mission operations and communicating with stakeholders, including challenging parties.
OR
EDUCATION: Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related
(Note: You must submit a copy of your transcripts.).
OR
COMBINATION OF EDUCATION AND EXPERIENCE: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100 percent.
(Note: You must submit a copy of your transcripts.)
This experience must be fully supported and articulated in your resume to receive consideration. Please do not cut and paste the specialized experience from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education must be accredited by an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). You MUST provide transcripts or other documentation to support your educational claims. Applicants can verify accreditation here.
All education claimed by applicants will be verified by the appointing agency accordingly.
Special Instructions for Foreign Education
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in accredited U.S. education programs; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit Recognition of Foreign Qualifications | U.S. Department of Education.
SUPPLEMENTARY VACANCIES
Supplementary vacancies may be filled in addition to the number stated in this announcement.
EQUAL EMPLOYMENT OPPORTUNITY / REASONABLE ACCOMMODATION
The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race; color; religion; sex; national origin; age; disability; genetic information; pregnancy, childbirth, or a related medical condition.
Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agency's Selective Placement Coordinator by email here. NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities. (Note: for additional information for job seekers with disabilities, please click on the following website here.)
PLACEMENT POLICY
The posting of this announcement does not obligate management to fill a vacancy or vacancies by Promotion. The position may be filled by Reassignment, Change to Lower Grade, Transfer, Appointment, or Reinstatement. Management may use any one or any combination of these methods to fill the position.
PROBATIONARY/TRIAL PERIOD
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period, or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
In determining if your employment advances the public interest, we may consider:
- Your performance and conduct; and
- The needs and interests of the agency; and
- Whether your continued employment would advance organizational goals of the agency or the Government; and
- Whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your supervisory probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
ALTERNATE APPLICATION INFORMATION
Applicants may contact the Office of Human Resources.
The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases, flexible hours, and the ability to achieve and maintain a balanced lifestyle. You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternative Work Schedules, Telework, Employee Assistance Program, and the Child Care Subsidy Program), the Federal Employees Health Benefits (FEHB) Program, Flexible Spending Accounts, Life Insurance, Long-Term Care Insurance, Thrift Savings Plan, and the Transit Benefit Program.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and your responses to all assessments required for this position.
You will be assessed on the following competencies:
- Automated Systems
- Manages and Organizes Information
- Oral Communication
- Research
- Written Communication
Overstating your qualifications and/or experience in your application materials may result in your removal from consideration.
To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12995454
Optional Four Essay Questions
At the time of application, applicants will be provided with four short, free-response essay questions designed to ascertain their dedication to public service for the hiring manager and agency leadership (or designee) to review. Responses are not required and will not be scored. If applicants choose to provide a response to the essay questions, they will be required to certify that they are using their own words and did not use a consultant or AI (such as a large language model [LLM]). The responses to each question cannot exceed 200 words per question.
In order to be considered for this position, you must complete all required steps in the process.
For evaluating the quality of applicants for referral to the selecting official, a multi-phased process will be used.
Phase 1: Applicants' resume and supporting documents will be reviewed by Human Resources (HR) to determine whether they meet the basic qualification requirements.
Phase 2: Applicants who are minimally qualified may be advanced to a Structured Resume Review assessment conducted by a Subject Matter Expert (SME) panel. SMEs may review applicants' resumes to evaluate technical qualifications for this position based on the required specialized experience.
Phase 3: Applicants who successfully pass the Structured Resume Review assessment may be advanced to a Structured Interview conducted by a Subject Matter Expert (SME) panel. SMEs may assess applicants' ability to demonstrate the required competencies for the position.
Phase 4: A final score, which may combine the results from one or more assessments, may be used to identify the top-rated applicants. Applicants meeting the established cut-off score may be referred to the selecting official for consideration and may be required to participate in one or more additional interviews as part of the hiring process.
THE RULE OF MANY
The NLRB uses the Rule of Many which ranks job applicants numerically and allows for selection from a broader, top-ranked pool. Applications will be evaluated and rated using the Rule of Many procedures under 5 C.F.R. §332.402 based on a set number, score or percentage of highest ranked eligibles. Preference eligibles will receive 5 or 10 points added to their score based on the adjudicated preference. All eligibles at or above the pre-determined number, score or percentage, including any preference eligibles with a service-connected disability of 10 percent or more, at any score, will be referred to the selecting official for consideration.
For this job opportunity announcement applicants will be referred to the selecting official using the Rule of Many under 5 C.F.R. §332.402 based on
a predetermined score.
Please submit the supporting documents outlined below for your claimed eligibility status.
RESUME
In compliance with Executive Order 14170, Reforming the Federal Hiring Process and Restoring Merit to Government Service resumes must not be longer than two pages in length. The resume must address minimum qualifications and other requirements listed in the job announcement. If the two-page resume criteria and/or the resume formatting requirement is not met, candidates will be rated as ineligible and will not be referred for hiring consideration.
Resumes must include all of the following information outlined below:
Contact Information: Name and how best to contact you, including email address and phone number.
Relevant Work Experience
- Job Title and Employer (including series and grade for any Federal positions)
- Start and end dates with month/year (e.g., 05/2019 -08/2022 or present)
- The number of hours you worked per week
Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement.
OTHER DOCUMENTS (if applicable) For more information, please click on the applicable link
Transcript
An unofficial copy of your transcripts is sufficient for this application package. The unofficial transcripts must be verifiable; contain the name of the institution, applicant's name, list of completed courses (with grades), semester hours, and GPA. If the position has a positive education requirement (i.e., LL. B. or J.D.), as indicated under the "Education" section, the unofficial transcripts must show type of degree and degree date received (conferred). If selected, an official copy of the transcripts is required and must be received before employment.
Most Recent Performance Appraisal (Current/Former Federal Employees)
If performance appraisal is not dated within the last
18 months or if you are unable to provide a copy, an explanation of why
must be provided. Please include a document in your application package explaining why the performance appraisal is not available.
Notification of Personnel Action (SF-50) (Current/Former Federal Employees)
Most recent SF-50 showing current grade and tenure or showing highest (permanent) grade ever held, if different from your current grade.
Performance Award, Realignment/Reassignment, Name Change and Detail SF-50s will not be accepted as proof of grade and tenure. If you are applying for a higher grade, provide an SF-50 or SF-50s which show the length of time in the current/highest grade (i.e., Promotions, With-in Grade/Range Increases, and SF-50s with dates that show proof of you holding the grade for at least a year) to support meeting time-in-grade requirements.
As a current or former Career or Career Conditional employee in the Competitive Service, you may determine your current status by checking block 24 on your SF-50. The block must reflect "1" or "2". Also, block 34 must reflect "1". A copy of your SF-50 must be provided for verification.
Schedule A - Disability Letter
Veterans: DD-214 (member copy-4) Certificate of Release or Discharge from Active Duty
Disabled Veterans: DD-214, SF-15, and proof of disability, Department of Veterans Affairs letter dated 1991 or later
Certain Military Spouses: Copy of service member's PCS order authorizing the spouse to accompany the service member AND Proof of marriage to the service member;
OR Proof the service member was released or discharged from active duty due to a service-connected disability
AND documentation of the service member's 100% disability
AND proof of marriage to the service member;
OR Proof of the service member's death while on active duty
AND proof of marriage to the service member.
Family Member Preference (Derived Preference)
Reinstatement
Former Peace Corps or VISTA Volunteers
Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP)
If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP), you must meet the well qualified standards for this vacancy (meeting the minimum requirements for the position and scoring at least an 85) and provide
all of the following documents:
- Your most recent performance appraisal; AND
- The proof of eligibility letter from the Agency; AND
- Your most current SF-50, displaying current series and grade.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJOBS does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
To apply for this position, you must provide a complete Application Package, which includes:
- Resume; and
- Any other documents needed to verify your qualifications or eligibility (see the Required Documents section).
Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin.
To begin the process, click the
APPLY ONLINE button at the right side of this screen to create an account or log into your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the
SUBMIT MY ANSWERS button at the end of the process.
If you have never applied through USAJOBS for a position with the Federal Civil Service, you will need to create a USAJOBS account.
To change or update your application, simply reapply through USAJOBS, before the closing date. New or updated resumes are considered "incomplete" applications until the required virus scan is cleared.
To check the status of your application, log into your USAJOBS account, select Application Status and click on the more information link under the application status for this position.
National Labor Relations Board
Address
DIV OF OPERATIONS MANAGEMENT
1015 Half St SE
Washington, DC 20570-0001
US
Once your application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application, and a final notice once a selection has been made.
Accepting applications
Posted this month · Apply in 2 days
Due by 11:59 p.m. ET on July 8, 2026
This job will close when we have received 300 applications which may be sooner than the closing date. Learn more
Location
6 vacancies in the following locations:
No matching locations found.
Work site options
Telework eligible
Yes—as determined by the agency policy.
Relocation expenses reimbursed
No
Salary
$61,722 - $93,549 per year
Pay scale & grade
GS 9
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
- 1801 General Inspection, Investigation, Enforcement, And Compliance Series
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Position sensitivity and risk
High Risk (HR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
- Credentialing
- Suitability/Fitness
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
NL26DE12995454KR
