AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
AXS is seeking a Lead Software Engineer to join our team. The ideal candidate enjoys and thrives in working with a variety of tools, languages, and architectures while building features and applications for our core ticketing systems. You will work on consumer-facing and B2B applications that can scale and handle high demand, with primary ownership of the FanSight user experience, front-end architecture, and customer-facing web platform, while collaborating across complex enterprise systems that meet our global needs.
As Lead Software Engineer, you will own systems and products end-to-end for the FanSight platform, including front-end architecture and user experience strategy, balancing hands-on coding with planning and team leadership.
You will align technical efforts with business and product goals, guide technical direction and team best practices, and act as the tech lead for a team of engineers working on the FanSight platform.
Essential Functions
- Design and build new features and enhancements for our global ticketing platforms
- Lead the architecture, design, and evolution of the FanSight front-end platform, driving scalable, maintainable, and high-performing user experiences.
- Partner closely with Product and Design teams to deliver intuitive, accessible, and responsive customer-facing applications that serve millions of fans.
- Establish front-end engineering standards and best practices, including component architecture, performance optimization, accessibility, testing, and maintainability.
- Optimize for user experience and performance in scaling out our applications to handle massive spikes in traffic
- Build scalable modules for internal applications and external partners
- Create services that power the core of our infrastructure, implementing APIs and features for our mission-critical products
- Work closely with other engineers, architects, business analysts, product and project managers to create innovative solutions that continue to push the boundaries of our business
- Participate in design and code reviews to ensure best practices and high-quality code
- Develop consistent, well-tested code with open-source programming languages and frameworks
- Work with third parties to make a seamless and integrated experience for our customers and fans
- Own systems and products end-to-end for the FanSight platform, balancing hands-on coding with planning and team leadership
- Define the annual technology roadmap and capacity plan for the project, and make key technical decisions
- Establish and enforce coding standards, code review standards, and engineering best practices across the squad
- Provide technical leadership and mentorship to developers, fostering technical growth across the team
- Lead sprint pre-planning and task assignments, and conduct feasibility assessments and feedback sessions for new product features
- Proactively assess and identify areas to improve performance, stability, and maintainability, and identify and mitigate technical risks early
- Partner with security stakeholders on security audits and remediation of findings
- Act as the liaison between the engineering team and stakeholders, including product managers, project managers, architects, and other cross-functional partners
Years of experience, qualifications, knowledge, skills, abilities
- 7+ years of relevant software development experience within a professional environment, including demonstrated experience as a technical lead
- Experience leading the architecture and development of large-scale consumer-facing web applications, including performance optimization, accessibility, responsive design, and modern UI engineering practices.
- BS in Computer Science or a related technical field
- Strong full-stack engineering background with deep expertise in modern front-end technologies including JavaScript/TypeScript, React, and front-end architecture patterns, complemented by proficiency in modern back-end languages and frameworks (e.g., C#/.NET, Node.js, Python, or Go).
- Hands-on experience designing and operating distributed, high-throughput, low-latency services and RESTful APIs at scale
- Experience working with Microsoft SQL Server, Oracle, MySQL, or PostgreSQL
- Excellent communication skills, including the ability to translate complex technical concepts for non-technical stakeholders
- Solid technical foundation and understanding of the software development life cycle
- Proven record of learning new languages, skills, and technologies quickly, with minimal guidance
- Ability to take initiative, stay focused, and maintain accountability
- Thrives in a fast-paced environment with the ability to focus on achieving the target while minding longer-term goals along the way
- Demonstrated ability to mentor and grow engineers, lead technical discussions, and influence cross-functional partners
- Experience leading architecture and design for consumer-facing, high-traffic web or mobile platforms
- Experience with cloud platforms (AWS, GCP, or Azure) and containerization/orchestration (Docker, Kubernetes)
- Experience with Git and CI/CD
- Experience with event-driven technologies, e.g., Kafka
- Experience with TDD and/or BDD
- Experience using NoSQL databases such as Elasticsearch or AWS DynamoDB
- Experience in the ticketing industry, inventory management systems, or e-commerce
At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
Pay Scale: $160,000 - $180,000
Bonus: This position is eligible for a bonus under the current bonus plan requirements.
Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.
- Employer does not offer work visa sponsorship for this position.
There will be an onsite component to the interview process for this role.
What's in it for You?
- Extraordinary People – we're not kidding!
- Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
- Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
- Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.
More about AXS
AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
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