Top 49 Computer User Support Specialists Jobs in Macon, GA

IT Support Professional
Invision Technologies —Macon, GA
- $35,000 - $60,000 a year
- Full-time
- Azure
- High school diploma or GED
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
IT SUPPORT SPECIALIST
Mercedes Benz, Volvo, Subaru of Macon —Macon, GA
- Pass drug screening
- Office
- Criminal background check
Quick Apply
IT Specialist
Mercer University —Warner Robins, GA
- Full-time
- Computer Science
- Research
- High school diploma or GED
- Paid holidays
- Health insurance
Tech Support Specialist US
Pure Flavor —Byron, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Information Technology Specialist (Customer Support/Network Services)
US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys —Macon, GA
- $50,460 - $97,087 a year
- Part-time
- Background check
- Computer Science
- Customer service
- Paid holidays
- Life insurance
1d
IT Support Specialist 2
Georgia Department of Corrections —Forsyth, GA
- $43,268.09 - $67,287.20 a year
- Office
- Windows
- High school diploma or GED
- Flexible schedule
8h
Health IT Specialist
FIRST CHOICE PRIMARY CARE —Macon, GA
- Computer Science
- Mid-level
- Organizational skills
Quick Apply
Accounts Receivable Specialist - AI Trainer
DataAnnotation —Gordon, GA
- $50 - $100 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
Medical Education Technologist/Simulation Operations Specialist
Atrium Health —Macon, GA
- $33.05 - $49.60 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Paid parental leave
- Disability insurance
9d
HR Data and Records Specialist
Mercer University —Macon, GA
- $22.56 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
9d
Cybersecurity Specialist
Mercer University —Warner Robins, GA
- Full-time
- Computer Science
- Research
- Mid-level
- Paid holidays
- Health insurance
Inventory Management Specialist
Spectrum Comm Inc —Robins AFB, GA
- Full-time
- Military
- Microsoft Office
- 8 years
- AD&D insurance
- Disability insurance
Quick Apply
Information Technology / Information Assurance (IT/IA) Specialist III
General Dynamics Information Technology —Warner Robins, GA
- $116,813 - $132,480 a year
- Experience equivalent to degree accepted
- Senior level
- Associate's degree
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Forsyth, GA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Cybersecurity Specialist
Astrion —Warner Robins, GA
- Full-time
- 3 years
- Master's degree
- Bachelor's degree
Logistics Management Specialist
Spectrum Comm Inc —Robins AFB, GA
- Full-time
- Microsoft Office
- 8 years
- Organizational skills
- AD&D insurance
- Disability insurance
Quick Apply
C-17 Cybersecurity Specialist / ISSO
KBR —Warner Robins, GA
- Full-time
- Research
- 8 years
- Bachelor's degree
Mobile Hardware Technician (Tech Specialist & Device Wizard)
Reboot Hub LLC —Warner Robins, GA
- $12 - $15 an hour
- Part-time
- Surgery
- Mid-level
- In-person
- 401(k)
- Employee discount
Quick Apply
12d
Senior Principal Cybersecurity Specialist
Mercer University —Warner Robins, GA
- Full-time
- Computer Science
- System design
- Master's degree
- Paid holidays
- Health insurance
Telemetry Specialist
Blue Bird Corporation —Fort Valley, GA
- System design
- Mid-level
- High school diploma or GED
Quick Apply
6d

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IT Support Professional

Invision Technologies -
Macon, GA

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Job Details

Full-time
$35,000 - $60,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Position Summary:
Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to resolve client IT issues. The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled on-site requests. Qualified candidates must have the ability to communicate to clients and co-workers at both technical and non-technical levels. Ideal candidates are self-directed, innovative, organized, flexible, and consistent in maintaining our high-quality of standards. The desire and drive to build and maintain customer relationships is a key function of this role. This candidate must also be able to exhibit a sense of urgency in providing exceptional quality service to clients and setting and managing expectations.

Responsibilities & Duties:

Serve as front-line IT support for all aspects of our client’s IT environments, including, but not limited to, hardware, software, networking, printing, Microsoft, and basic server support.
Provide both in-person and remote support to clients and serve as the first point of escalation for issue reporting.
Offer our clients a true “white-glove” support experience and exceed their expectations.
Install and configure hardware and software components to ensure usability and optimal performance.
Work with counterpart technicians and clients for developing solutions to meet client needs.
Create and maintain thorough documentation and configurations within company tools.
Identify and implement automation and continuous process improvement opportunities.
Interface with third-party vendors as a liaison between client and vendor.
Participate in a 24x7 on-call rotation and after-hours upgrades to support our managed services clients.
Other duties as assigned.

Knowledge, Skills & Personal Qualities:

Demonstrate excellence in customer service.
Ability to identify simple to complex problems and analyze them for triage or solution.
Demonstrate problem-solving strategies and practical knowledge.
Ability to diagnose and resolve issues, balancing research, troubleshooting, and standard procedures.
Advanced knowledge of computer systems, including hardware, software, OS, and peripherals.
Working knowledge of networking fundamentals and hardware.
Knowledge of cybersecurity fundamentals.
Demonstrated ability to work in a fast-paced environment.
Time management, organization, and communication are vital.

Required Qualifications:

High school diploma or equivalent required.
1 year of computer and/or network support experience.
Exceptional written and verbal communication skills.
Ability and desire to learn and adapt quickly.
Exceptional customer service skills.
Attention to detail.

Preferred Qualifications:

Advanced level degree or certifications are desired.
Preferred certifications: Comptia A+, Network+, Security+, any Microsoft.
Managed Service Provider experience.
Use of PSA/Ticketing system experience.
Experience as a tier 1-2 IT Support Specialist.
Working knowledge of O365, Azure, Sharepoint.

Benefits:

Comprehensive health care plan including options for Dental, Vision, and ST/LT Disability.
Employer-provided life insurance at no cost to the employee.
401k retirement plan with company matching contribution; employees may participate after completing 1 year of service.
Monthly mobile phone stipend.
Career path after 6months to outline future career growth.
Eighteen days of paid time off annually.
Salary commensurate with experience, range of $35,000 - $60,000.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees.

About Invision Technologies:

Invision Technologies is a regional technology management firm serving small and medium businesses. We serve the community by empowering our clients to do what they do best and ensure their technology works for them to accomplish their goals. We support data, telephone, low-voltage, and security networks. If it runs over IP…we support it. We are a close-knit, community-oriented team and we look forward to speaking with you!! Check us out at www.invtech.com.

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Refine Your Search

Computer User Support Specialists jobs in Macon, GA

IT Support Professional

IT SUPPORT SPECIALIST

IT Specialist

Tech Support Specialist US

Information Technology Specialist (Customer Support/Network Services)

IT Support Specialist 2

Health IT Specialist

Accounts Receivable Specialist - AI Trainer

Medical Education Technologist/Simulation Operations Specialist

HR Data and Records Specialist

Cybersecurity Specialist

Inventory Management Specialist

Information Technology / Information Assurance (IT/IA) Specialist III

Seasonal, Operations Technical Specialist (Part Time)

Cybersecurity Specialist

Logistics Management Specialist

C-17 Cybersecurity Specialist / ISSO

Mobile Hardware Technician (Tech Specialist & Device Wizard)

Senior Principal Cybersecurity Specialist

Telemetry Specialist

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