Top 479 E learning Jobs in Matthews, NC

Service Desk Analyst
Zones —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
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Stocker
Walmart —Charlotte, NC
- $15 - $28 an hour
- Part-time
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Operations Specialist I, Aerospace & Defense (US)
Airspace —Charlotte, NC
- $20 - $22 an hour
- Remote
- Communication skills
- Entry level
- Dental insurance
- 401(k)
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10d
Remote Psychiatrist (MD/DO) - Outpatient Telepsychiatry Practice with Benefits, 401K, and more!
Talkiatry —North Carolina
- $325,000 - $375,000 a year
- Part-time
- Medicine
- Doctoral degree
- Psychiatry
- Paid parental leave
- Health savings account
Quick Apply
Process Technician
Roberts PolyPro Inc. —Charlotte, NC
- Full-time
- 5 years
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Apartment Maintenance Technician
Ginkgo Residential —Charlotte, NC
- $20 - $24 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Computer literacy
- Paid holidays
- Health insurance
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10d
Apartment Maintenance Technician
Ginkgo Residential —Charlotte, NC
- $20 - $24 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Computer literacy
- Paid holidays
- Health insurance
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10d
QA Automation Engineer (On-Site/Hybrid)
Loop Software & Testing Services, Inc —Charlotte, NC
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Software troubleshooting
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Market Development Manager
Carolina Handling LLC —Charlotte, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Profit sharing
- Fuel card
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Journeyman Refrigeration - Commercial & Industrial
CoolSys —Charlotte, NC
- $25 - $30 an hour
- Full-time
- Carpentry
- Background check
- Clean driving record
- Paid training
- Paid holidays
Hair Stylist
Sport Clips —Charlotte, NC
- $25 - $35 an hour
- Part-time
- Cosmetology License
- Customer service
- Communication skills
- Paid training
- Dental insurance
Quick Apply
School Director
New Horizon Academy —Huntersville, NC
- From $62,000 a year
- Full-time
- School experience
- Management
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Family Centered Treatment Therapist
HEALTH CONNECT AMERICA, INC —Charlotte, NC
- Full-time
- Licensed Clinical Social Worker
- Mid-level
- Master's degree
- Health savings account
- Paid holidays
Small Group Instruction Teacher
Thompson Child & Family Focus —Matthews, NC
- From $50,000 a year
- Background check
- School experience
- Classroom
- Mileage reimbursement
- Paid holidays
Quick Apply
4d
Refrigeration Foreman - Commercial & Industrial
CoolSys —Charlotte, NC
- $25 - $42 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Paid training
- Paid holidays
Leasing & Sales Consultant-Cortland Seventy Seven
Cortland —Charlotte, NC
- Mid-level
- US work authorization
- In-person
Quick Apply
Preschool Teacher in Early Childhood Education
The Learning Experience —Huntersville, NC
- $15 - $19 an hour
- 8 hour shift
- Background check
- School experience
- Classroom
- Paid holidays
- Health insurance
Quick Apply
Automotive Technician
Firestone Complete Auto Care —Matthews, NC
- $16.63 - $24.99 an hour
- Full-time
- Basic math
- Driver's License
- Driving
- Paid holidays
- Health insurance
Medicare Sales Agent (Remote) - NC
Centerfield/QuoteManage —Charlotte, NC
- $21 an hour
- Overtime
- Remote
- HIPAA
- Mid-level
- Residential
- Health insurance
- Dental insurance
8d
Outside Sales Representative
Gordon Food Service —Charlotte, NC
- Email
- Clean driving record
- Research
- Mid-level
- Cell phone reimbursement
- 401(k) matching

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E learning jobs near Matthews, NC

Service Desk Analyst

Zones -
Charlotte, NC

Quick Apply

Job Details

Full-time
$25 an hour

Benefits

Health insurance

Qualifications

ITIL Foundation
Non-technical user support
Knowledge management
Network troubleshooting
ITIL Certification
Customer relationship building
Email customer support
Technical support via phone
Phone communication
Procedural guides
Technical documentation
Incident report management
Incident management software
Windows
Incident Escalation
High school diploma or GED
Managing clients in a customer support role
Desktop (troubleshooting support)
Incident management operations support
Customer service knowledge base
macOS
Linux
Technical support via email
Cross-functional collaboration
Escalation handling
Communication skills
CompTIA A+
Entry level
Client interaction via phone calls

Full Job Description

Description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Term: 6 months
Location:100% remote but must reside in either Winston-Salem, NC or Charlotte, NC
Pay: $25/hr
Hours: M-F Winston-Salem 7:30am-4:30pm, Charlotte 7am-4pm

What you will do as the Service Desk Analyst:
The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

Client Interaction: Respond to incoming service requests via phone, email, and chat in a professional and courteous manner.
Incident Management: Log and categorize incidents and service requests in the ticketing system, ensuring accurate and detailed documentation.
Troubleshooting: Perform initial diagnosis of hardware, software, and network issues, providing basic troubleshooting steps and solutions.
Escalation: Identify and escalate complex issues to higher-level support teams or specialists when necessary, ensuring a smooth transition and clear communication.
Knowledge Base: Utilize and contribute to the knowledge base to aid in quicker resolution of common issues and share solutions with the team.
Customer Service: Maintain a high level of customer service by keeping clients informed of progress and ensuring that issues are resolved to their satisfaction.
Follow-Up: Conduct follow-ups with clients to confirm resolution and gather feedback on their support experience.
Documentation: Document solutions and procedures for future reference and improve operational processes.
Compliance: Adhere to company policies and procedures, including data protection and security guidelines.

What you will bring to the team:

Education: High school diploma or equivalent; relevant IT certifications (e.g., CompTIA A+, ITIL Foundation) are a plus.
Experience: Previous experience in a customer service role, call center work environment, or technical support position is preferred
Technical Skills: Basic understanding of operating systems (Windows, macOS, Linux), common software applications, and networking fundamentals.
Communication Skills: Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Problem-Solving: Demonstrated ability to troubleshoot and resolve technical issues effectively.
Customer Focus: Commitment to providing excellent customer service and maintaining positive client relationships.
Teamwork: Ability to work well in a team environment and collaborate with colleagues and other departments.

Zones offers a comprehensive Benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.

Quick Apply

Refine Your Search

E learning jobs in Matthews, NC

Service Desk Analyst

Stocker

Operations Specialist I, Aerospace & Defense (US)

Remote Psychiatrist (MD/DO) - Outpatient Telepsychiatry Practice with Benefits, 401K, and more!

Process Technician

Apartment Maintenance Technician

Apartment Maintenance Technician

QA Automation Engineer (On-Site/Hybrid)

Market Development Manager

Journeyman Refrigeration - Commercial & Industrial

Hair Stylist

School Director

Family Centered Treatment Therapist

Small Group Instruction Teacher

Refrigeration Foreman - Commercial & Industrial

Leasing & Sales Consultant-Cortland Seventy Seven

Preschool Teacher in Early Childhood Education

Automotive Technician

Medicare Sales Agent (Remote) - NC

Outside Sales Representative

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