Top 11262 Jobs in Melbourne, FL

Automotive Claims Representative
Percepta —Melbourne, FL
- $16.50 an hour
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Lawn Spray Technician
Slug A Bug, Inc. —Melbourne, FL
- $40,000 - $53,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Paid holidays
Graduate Program - Recent Bachelor's Degree Required
Halo Service Solutions —Melbourne, FL
- $55,000 a year
- Full-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Overnight Security
Tortoise Island HOA, Inc. —Satellite Beach, FL
- $15.00 - $15.75 an hour
- Part-time
- Ability to walk for extended periods
- Ability to climb stairs
- Driver's License
- Paid time off
Quick Apply
11d
Veterinary Assistant
Animal Medical Clinic —Melbourne, FL
- From $17 an hour
- Full-time
- Patient monitoring
- Surgery
- Patient care
- Disability insurance
- Health insurance
Quick Apply
Store Cashier
GOODWILL INDUSTRIES OF CENTRAL FLORIDA INC —Melbourne, FL
- $18 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
(USA) Personal Shopper - Sam's
Sam's Club —Melbourne, FL
- $17 - $25 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
13d
Front Desk Representative
ADVANCED MEDICAL MENTAL HEALTH —Melbourne, FL
- $20 an hour
- Part-time
- Mid-level
- Clinic
- Computer skills
- Paid training
- Health insurance
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PATIENT SERVICE REPRESENTATIVE I
The Brevard Health Alliance Inc —Melbourne, FL
- High school
- English
- High school diploma or GED
- Loan repayment program
- Disability insurance
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Shop Helper
CUSTOM SIGNS AND SHIRTS —Melbourne, FL
- From $15 an hour
- Full-time
- No experience needed
- In-person
- Reliable transportation
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Customer Care Representative II
Percepta —Melbourne, FL
- From $15 an hour
- 8 hour shift
- Office
- High school diploma or GED
- Typing
- Health savings account
- Paid holidays
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7d
Cafe Manager Viera
Tropical Smoothie Cafe —Melbourne, FL
- $17 - $21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
Electronic Assembler - Avionics Technician
Southeast Aerospace, Inc. —Melbourne, FL
- $20 - $24 an hour
- Email
- Background check
- Schematics
- Computer literacy
- Profit sharing
- Health savings account
Avionics Installer
Southeast Aerospace, Inc. —Melbourne, FL
- $22 - $45 an hour
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
Customer Advisor
Firstsource Healthcare —Palm Bay, FL
- $16 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Receptionist/Chiropractic Assistant
Divine Chiropractic —Indian Harbour Beach, FL
- $16 - $19 an hour
- Full-time
- Clinic
- Organizational skills
- In-person
- Paid training
- Wellness program
Quick Apply
Human Resources Coordinator
Melbourne Terrace Rehabilitation Center —Melbourne, FL
- Weekends as needed
- English
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
K-12 In-Person Tutor (7275)
University Instructors —Palm Bay, FL
- $25 - $28 an hour
- Temporary
- Math
- Bachelor's degree
- Math
Quick Apply
Guest Services Ambassador
OCEAN PARTNERS HOSPITALITY, LLLP —Cocoa Beach, FL
- $15 - $18 an hour
- Full-time
- Office
- Hotel
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Counter Sales/Delivery Driver
North South Supply —Melbourne, FL
- $16.50 an hour
- Full-time
- Clean driving record
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply

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Jobs jobs near Melbourne, FL

Automotive Claims Representative

Percepta -
Melbourne, FL

Quick Apply

Job Details

$16.50 an hour

Benefits

Health savings account
Paid holidays
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Requisition Title

: Automotive Claims Representative (04DBL)
US-FL-Melbourne

Description

Automotive Claims Representative

At Percepta, we bring first-class service across each market we support. As a Automotive Claims Representative in Melbourne Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing

Ability to analyze repair shop claim information to determine contract coverage

Ability to speak confidently about extended service business products and prior approval process

Ability to utilize web based technical service information to complete the claim adjudication process

Excellent negotiation skills and consultative approach

Establish rapport and portray a knowledgeable and courteous impression to the caller
Excellent interpersonal skills in a team environment
Communicate and articulate in an effective manner both verbally and written
Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.)
Flexibility and adaptability in a fast-paced environment
Ability to exercise independent judgment and decision making
Reasoning ability and logical thinking

What You Bring to the Role

High School Diploma or equivalent

Minimum 2-3 year of customer service experience

Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training - preferred

What You Can Expect

Hourly rate of 16.50/hr

Health/Dental/Vision/Life Insurance

Flexible Spending Account (FSA) and Health Savings Account (HSA)

401(k)

Vacation/Sick Time and Paid Holidays

Tuition Reimbursement

Employee Assistance Program

Employee Discount Program

Training and Development Programs (Percepta College)

Employee Rewards Program (Perci Perks)

A Bit More About Your Role

Receive inbound contacts (calls and web) from F/L dealerships, Competitive Make dealerships and independent repair facilities regarding extended service contract coverage and provides claims adjudication per contract terms and contact handling processes

Through use of technology and scripts listens to the callers’ requests, and provides appropriate levels of authorization in an efficient professional manner

Receive inbound calls from contract holders to verify contract coverage or review claim participation issues

Process prior approval request for repairs performed on company lease vehicles according to program guidelines

Verify cause of failure is covered under the service contract through the use of probing questions

Identify when a requested repair is covered under another warranty, service contract, improper previous repair or pre-existing condition

Ask probing questions to obtain all pertinent claim information

Utilize web based automotive technical information to very repair procedures, labor time allowances and part pricing is consistent with recommended repairs and contract coverage

Request additional information from the repair facility (digital photos, technical escalation or physical inspection) when automotive knowledge indicates the recommended repair may not be covered by the contract

Effectively negotiate part pricing and labor allowances when required

Communicate professional, grammatically correct verbal responses to customer concerns and inquiries

Properly log all customer contacts into appropriate contact system, to allow for an accurate historical view of a customer’s contacts with the CRC

Identify and relay areas for improvement within the program and the CRC to the team leader

Escalate, as appropriate, identified customer inquiries and concerns

Meet or exceed all program specific performance metrics

Continuously improve call handling skills, systems knowledge, and communications skills, thus, enhancing customer satisfaction and service level results

Support and sustain a positive work environment that fosters team performance through own work and behavior

Be receptive to performance feedback and work on improving own skills

Help identify and resolve conflicts with sensitivity and tact.

Work on activities and/or projects as requested by Team Leader/Management.

About Percepta

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility - We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self– We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better– We take ownership and leave every process, person, and place better than we found it.

Win together– We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-remote

#LI-onsite

Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.

Quick Apply

Refine Your Search

jobs in Melbourne, FL

Automotive Claims Representative

Lawn Spray Technician

Graduate Program - Recent Bachelor's Degree Required

Overnight Security

Veterinary Assistant

Store Cashier

(USA) Personal Shopper - Sam's

Front Desk Representative

PATIENT SERVICE REPRESENTATIVE I

Shop Helper

Customer Care Representative II

Cafe Manager Viera

Electronic Assembler - Avionics Technician

Avionics Installer

Customer Advisor

Receptionist/Chiropractic Assistant

Human Resources Coordinator

K-12 In-Person Tutor (7275)

Guest Services Ambassador

Counter Sales/Delivery Driver

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