Top 25 Medical Records Specialists Jobs in Morgantown, WV

Registration Rep - MH Wound Care -- MH WOUND CARE -- Mon Health Medical Park- Building 3000
Mon Health —Morgantown, WV
- High school diploma or GED
- Clinic
- Conflict management
Referral Specialist- HYBRID
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Registration Rep - Wedgewood MHMP -- MH WEDGEWOOD PC & PSYCH -- Mon Health Medical Park- Building 10
Mon Health —Morgantown, WV
- Full-time
- High school diploma or GED
- Clinic
- Conflict management
Ambulatory Care Assistant - MA
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Surgery
- Outpatient experience
- High school diploma or GED
Quick Apply
Ambulatory Charge Capture Analyst
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Nursing
- Anatomy knowledge
- Computer Science
Billing Specialist
Cornerstone Care —Waynesburg, PA
- $21 - $22 an hour
- Full-time
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
WVU-Ambulatory Care Assistant-MA-Physicians Office Center -81395
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Outpatient experience
- High school diploma or GED
- Clinic
1d
Referral Specialist
Cornerstone Care —Mount Morris, PA
- $15.75 - $17.75 an hour
- Full-time
- Data entry
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Clinical Assistant (CA) - OBGYN -- FAMILY BIRTH CENTER -- Mon Medical Center Main Campus
Mon Health —Morgantown, WV
- PRN
- Hospital
- Customer service
- Computer literacy
- On-the-job training
Ambulatory Care Assistant- Derm PT Cheat Lake
WVUH West Virginia University Hospitals —Morgantown, WV
- Part-time
- Outpatient experience
- High school diploma or GED
- Clinic
Quality Nurse Specialist- Mortality Review
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Nursing
- RN License
- Computer literacy
Quality Nurse Specialist - Cardiac Registries
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Nursing
- Surgery
- RN License
Medical Assistant - Gyn Oncology -- GYNECOLOGIC ONCOLOGY -- Mon Medical Center Main Campus
Mon Health —Morgantown, WV
- Full-time
- Hospital
- Computer literacy
- BLS Certification
Telehealth Technician
STG International, Inc. —Uniontown, PA
- CPR Certification
- Nursing
- Anatomy knowledge
- Health insurance
- Dental insurance
Quick Apply
13d
Medical Assistant - Womens Health Fairmont -- MH OBGYN FAIRMONT -- Fairmont Clinic - Huntington Way
Mon Health —Fairmont, WV
- Computer literacy
- BLS Certification
- Clinic experience
12d
Medical Assistant - Womens Health Gyn Uniontown -- MH OBGYN UNIONTOWN -- Hopwood Clinic
Mon Health —Hopwood, PA
- Computer literacy
- BLS Certification
- Clinic experience
6d
Medical Assistant
UPMC | GoHealth Urgent Care —Morgantown, WV
- $17 - $23 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
12d

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Registration Rep - MH Wound Care -- MH WOUND CARE -- Mon Health Medical Park- Building 3000

Mon Health -
Morgantown, WV

Apply Now

Job Details

Qualifications

High school diploma or GED

Full Job Description

Job Summary

With a patient-centered culture, the registration representative provides a welcoming and professional first impression to patients and visitors at Mon Medical Center ambulatory clinics. This role is responsible for accurately completing the full patient registration process, answering phones and supporting daily clinic operations to ensure efficient patient flow, accurate billing, and high-quality patient care. As the first point of contact, the registration representative plays a critical role in delivering an exceptional patient experience.

Responsibilities

Scheduling & Coordination
• Accurately obtains, verifies, and enters patient demographic, insurance, and financial information in the patient medical record

Schedules, reschedules, and cancels appointments accurately as needed; may be required to perform reminder calls and missed appointment follow-up.

Schedules any needed return appointments

Prepares and processes any required packets or forms, providing explanation as needed.

Verifies insurance eligibility, obtains authorizations when applicable, and supports front-end financial processes, including co pay collections, cash handling and deposits.

Patient Experience
• Provides courteous, respectful, and professional service to patients, families, and visitors.

Serves as the first impression of the clinic, demonstrating empathy, active listening, and cultural sensitivity.
Responds to patient questions and concerns and assists with conflict resolution in alignment with organizational standards.

Communication & Collaboration
• Answers multi-line phones and functions as the clinic operator.
• Communicates effectively with clinical staff and providers to support patient flow and clinic efficiency. Communication methods may also include teams, email and EHR messages.

Escalates issues and concerns to leadership in a timely and appropriate manner

Works closely with the PASC and clinic leader to achieve registration related goals and initiatives.
Responsible for coordination of care tasks including obtaining medical records, routing documents for review and signature, faxing and scanning.

Knowledge, Skills & Abilities:
• Strong organizational and time management skills

Attention to detail and accuracy

• Excellent communication and customer service skills

Ability to multi-task in a fast-paced environment

Customer Service

Ensures that patients, family members and customers are given exceptional service during their patient registration process. Takes actions to resolve patient conflicts in a manner that is best for the organization and the individual(s) involved. Speaks in a clear and concise manner, selects the right tone and displays appropriate body language for the situation and audience while demonstrating active listening skills. Demonstrates an awareness of, and sensitivity to, the needs and concerns of individuals from different cultures. Job Skills Possesses sufficient skills to perform the job in an efficient and effective manner. Can demonstrate skills and knowledge in day-to-day situations, including the use of equipment associated with job responsibilities. Performs patient care tasks including, but not limited to: Answering multiple phone lines; money handling and cash posting; insurance verification and authorizations; obtaining patient information and documenting patient data in the electronic health record and other required systems. Time Management Meets productivity standards that have been established for the position and/or department. Prioritizes multiple tasks. Completes assignments per protocol or as directed. Embraces new and innovative approaches that will improve efficiency. Understanding Roles and Responsibilities Takes responsibility for clarifying job responsibilities, including the need to understand performance standards and other expectations. Communicates with supervisor regularly to ensure that there is no misunderstanding about how performance will be measured and how expectations relate to the job. Seeks clarification as needed or when responsibilities are not understood. Willingly accepts change.

Knowledge, Skills & Abilities

• Performs other duties as assigned to support clinic operations and patient care.

Experience
• Prior experience in customer service preferred

Physical Requirements

Medium Work: Exerting up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly. Requires frequent sitting, standing and walking.

Education

High School Diploma or GED (Required)

Credentials

Basic Life Support (BLS) certification must be obtained during probationary period

Work Schedule: Days

Status: 40 hrs per pay

Location: Mon Health Medical Park- Building 3000

Location of Job: WV:Morgantown:Mon Medical Center

Talent Acquisition Specialist: Christina L. Anderson [email protected]

Apply Now

Refine Your Search

Medical Records Specialists jobs in Morgantown, WV

Registration Rep - MH Wound Care -- MH WOUND CARE -- Mon Health Medical Park- Building 3000

Referral Specialist- HYBRID

Registration Rep - Wedgewood MHMP -- MH WEDGEWOOD PC & PSYCH -- Mon Health Medical Park- Building 10

Ambulatory Care Assistant - MA

Ambulatory Charge Capture Analyst

Billing Specialist

WVU-Ambulatory Care Assistant-MA-Physicians Office Center -81395

Referral Specialist

Clinical Assistant (CA) - OBGYN -- FAMILY BIRTH CENTER -- Mon Medical Center Main Campus

Ambulatory Care Assistant- Derm PT Cheat Lake

Quality Nurse Specialist- Mortality Review

Quality Nurse Specialist - Cardiac Registries

Medical Assistant - Gyn Oncology -- GYNECOLOGIC ONCOLOGY -- Mon Medical Center Main Campus

Telehealth Technician

Medical Assistant - Womens Health Fairmont -- MH OBGYN FAIRMONT -- Fairmont Clinic - Huntington Way

Medical Assistant - Womens Health Gyn Uniontown -- MH OBGYN UNIONTOWN -- Hopwood Clinic

Medical Assistant

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