Top 5567 Technology Jobs in Mount Prospect, IL

Electronic Security Technical Support Specialist
CrossCom National LLC —Buffalo Grove, IL
- $18 - $20 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
ERP System Analyst
Coilcraft —Cary, IL
- $65,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Health savings account
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Junior IT Developer (MFC)
WITRON Integrated Logistics, Inc —Arlington Heights, IL
- Computer science
- Computer Science
- English
- AD&D insurance
- Disability insurance
Quick Apply
8h
IT Manager
Rydin Decal —Streamwood, IL
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- 7 years
- Computer Science
- Inventory management
- Profit sharing
- Paid holidays
Quick Apply
IT Helpdesk Associate (RCC)
WITRON Service America LP —Arlington Heights, IL
- $50,000 a year
- Mid-level
- Continuous improvement
- AD&D insurance
- Disability insurance
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Helpdesk Analyst
Trilogy Inc —Skokie, IL
- $24.38 - $28.04 an hour
- Weekends as needed
- Azure
- Urgent Care
- Research
- 403(b) matching
- Paid parental leave
Quick Apply
14d
IT Coordinator
Mid-America Carpenters Regional Council Apprentice & Training Program —Elk Grove Village, IL
- From $26 an hour
- 8 hour shift
- Classroom
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
12d
Technical Support Specialist 1
NVENIA —Wood Dale, IL
- $36.05 - $54.25 an hour
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
IT Technician
BTI Communications Group, LTD. —Downers Grove, IL
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Test Engineering Technician
Advanced Network Devices —Arlington Heights, IL
- $40,000 - $50,000 a year
- Full-time
- Google Workspace
- Microsoft Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
14d
Support Technician
Imperial Surveillance —Arlington Heights, IL
- $15 - $26 an hour
- 8 hour shift
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Technician
PGS Gold & Coin —Palatine, IL
- $25 - $40 an hour
- Full-time
- Background check
- Google Workspace
- Computer science
- Health insurance
- Dental insurance
Quick Apply
2d
IT Technical Support
Fresh Express —Streamwood, IL
- $59,000 - $62,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Ability to lift 50 pounds
- Dental insurance
- 401(k)
Quick Apply
IT Support Technician
Sterling Labs —Des Plaines, IL
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
IT Technical Support
Clearbrook —Arlington Heights, IL
- $50,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
5d
Service Hot Liner
Hwacheon Machinery America —Lincolnshire, IL
- $55,000 - $100,000 a year
- Full-time
- Background check
- Schematics
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
IBM iSeries System Administrator
Coilcraft —Cary, IL
- $60,000 - $100,000 a year
- Full-time
- ERP systems
- Mid-level
- 3 years
- Profit sharing
- Health savings account
Quick Apply
RPG Programmer
Coilcraft —Cary, IL
- $65,000 - $100,000 a year
- Full-time
- ERP systems
- Mid-level
- Analysis skills
- Profit sharing
- Health savings account
Quick Apply
8d
Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
Customer Technical Support Advisor - Hanover Park
Corston Architectural Detail —Hanover Park, IL
- $40,000 - $50,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance

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technology jobs near Mount Prospect, IL

Electronic Security Technical Support Specialist

CrossCom National LLC
Buffalo Grove, IL

Quick Apply

Job Details

Full-time
$18 - $20 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Life insurance
Referral program

Qualifications

Equipment service recordkeeping
CAD software
Customer communication
Network troubleshooting
Burglar alarm systems
Multitasking
Technical documentation
Interpreting technical drawings
Alarm & access control systems
CCTV
Electronic systems troubleshooting
Electrical schematic reading and interpretation
Technical support
High school diploma or GED
Maintenance activity documentation
Low-voltage equipment installation
Electrical diagnostics
Physical security system troubleshooting
Hardware diagnostics
Door security system integration

Full Job Description

Job description:

CrossCom National, LLC is a recognized industry leader in retail voice, POS and data communications network implementation and maintenance. Founded in 1981, CrossCom provides national retailers with voice, POS and data communications systems solutions, including technology staging, asset management, installation, maintenance, cabling, rollout and chain-wide implementation. CrossCom National is the single source partner retailers depend on for in-store communications networking requirements.

The Security Service Agent provides remote technical support and customer service for electronic security systems, including burglar alarms, CCTV, access control, and other low‑voltage technologies. Working in a call‑center environment, this role serves as the primary customer contact for troubleshooting, diagnostics, system programming, and incident resolution. The agent handles inbound service requests, performs remote maintenance, supports escalations, and ensures high-quality documentation and communication. The position also contributes to continuous improvement efforts, assists with onboarding and mentoring teammates, and collaborates with supervisors to maintain service-level commitments.

Key Responsibilities:

Responding to support calls, maintenance requests, and after‑hours emergencies.
Diagnosing and resolving hardware/software issues across security platforms.
Performing remote system testing, configuration updates, and preventative maintenance.
Programming and supporting CCTV, and networked security devices.
Reading and interpreting wiring diagrams, schematics, and system documentation.
Documenting all service work and participating in performance and workflow improvements.
Supporting team operations through mentoring, escalation handling, and SLA compliance.

Required Skills:

Strong customer service and communication abilities.
Advanced troubleshooting skills in CCTV, access control, intrusion systems, and networking.
Ability to read technical diagrams and understand CAD-based designs.
Strong organizational, analytical, and documentation skills.
Ability to manage multiple tasks independently in a fast-paced environment.

Qualifications:

High school diploma required; technical certification preferred.
5–7 years of experience in electronic security system support or field service.
Hands‑on experience with platforms such as Avigilon, Honeywell, Bosch, and similar systems.
Background in low-voltage installation, diagnostics, and repair.

Pay: $18.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Ability to Commute:

Buffalo Grove, IL 60089 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technology jobs in Mount Prospect, IL

Electronic Security Technical Support Specialist

ERP System Analyst

Junior IT Developer (MFC)

IT Manager

IT Helpdesk Associate (RCC)

Helpdesk Analyst

IT Coordinator

Technical Support Specialist 1

IT Technician

Test Engineering Technician

Support Technician

IT Technician

IT Technical Support

IT Support Technician

IT Technical Support

Service Hot Liner

IBM iSeries System Administrator

RPG Programmer

Tier 3 Engineer

Customer Technical Support Advisor - Hanover Park

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