Top 19 Computer Systems Analysts Jobs in Muskegon, MI

Business Systems Specialist
Family Farm and Home —Muskegon, MI
- Full-time
- Computer Science
- Merchandising
- Mid-level
Quick Apply
12d
Clinical Applications Specialist
The Cancer & Hematology Centers —Norton Shores, MI
- Full-time
- Hybrid work
- Nursing
- RN License
- Mid-level
Quick Apply
10d
ERP Business Analyst
fairlife —Coopersville, MI
- $90,000 - $110,000 a year
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Health savings account
Quick Apply
Principal Enterprise Applications SAP MDG Consultant
Infosys —United States
- $116,700 - $150,000 a year
- Full-time
- English
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Certified Epicor Kinetic Senior Consultant
Ludwig Solutions, LLC —United States
- From $100 an hour
- Part-time
- Computer Science
- Up to 50% travel
- Inventory management
Quick Apply

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Business Systems Specialist

Family Farm and Home -
Muskegon, MI

Quick Apply

Job Details

Full-time
12 days ago

Qualifications

Stakeholder relationship building
Stakeholder management

Full Job Description

Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania . We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating.

Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family?

The Business Systems Specialist (BSS) serves as the liaison between business stakeholders and technology teams to improve operational efficiency, optimize retail systems, and support strategic initiatives across the organization. This role is responsible for analyzing business processes, gathering and documenting requirements, supporting system implementations, and ensuring technology solutions align with retail business objectives.
The ideal candidate has strong analytical skills, retail industry knowledge, and experience working with enterprise business applications such as ERP, POS, inventory management, merchandising, supply chain, and reporting systems.
________________________________________
Key Responsibilities
Business Analysis & Requirements Gathering

Partner with retail operations, merchandising, supply chain, finance, eCommerce, and IT teams to identify business needs and system improvement opportunities.
Gather, document, and validate business and functional requirements.
Conduct workflow analysis and recommend process improvements to increase operational efficiency.
Translate business requirements into detailed functional specifications and user stories.

Systems Support & Optimization

Support and enhance retail business systems including POS, ERP, inventory management, replenishment, forecasting, and reporting platforms.
Analyze system issues, troubleshoot root causes, and coordinate resolution with internal IT teams or vendors.
Participate in system upgrades, testing, configuration changes, and implementation projects.
Monitor system performance and recommend enhancements to improve user experience and business outcomes.

Project Management & Collaboration

Collaborate with cross-functional teams on technology initiatives and process improvement projects.
Assist with project planning, timelines, testing coordination, training, and implementation support.
Facilitate meetings between technical and non-technical stakeholders.
Support change management activities and user adoption initiatives.

Data Analysis & Reporting

Analyze retail and operational data to identify trends, inefficiencies, and business opportunities.
Develop reports, dashboards, and KPI metrics to support decision-making.
Ensure data integrity and consistency across systems.

Testing & Documentation

Develop and execute test plans, test scripts, and user acceptance testing (UAT).
Create and maintain system documentation, process maps, training materials, and standard operating procedures.
Ensure compliance with internal controls, policies, and data governance standards.

________________________________________
Qualifications
Education

Bachelor’s degree in Business Administration, Information Systems, Computer Science, Supply Chain, or related field preferred.

Experience

3–5+ years of experience as a Business Analyst, Systems Analyst, or similar role within a retail, wholesale, or distribution environment.
Experience supporting retail systems such as POS, ERP, merchandising, inventory, warehouse management, or eCommerce platforms.
Familiarity with retail operations, inventory management, replenishment, and supply chain processes.

Technical Skills

Experience with ERP and retail management systems.
Proficiency with Microsoft Excel, SQL, reporting tools, and data analysis.
Knowledge of project management methodologies and software development lifecycle (SDLC).
Experience with testing methodologies and business process mapping tools preferred.

Soft Skills

Strong analytical and problem-solving skills.
Excellent written and verbal communication abilities.
Ability to manage multiple priorities in a fast-paced retail environment.
Strong collaboration and stakeholder management skills.
Detail-oriented with a focus on accuracy and continuous improvement.

________________________________________
Preferred Qualifications

Experience with retail ERP platforms Epicor or similar systems.
Knowledge of supply chain, inventory forecasting, or omnichannel retail operations.

________________________________________
Work Environment

Onsite retail corporate office environment.
Occasional travel to stores, distribution centers, or vendor locations may be required.

________________________________________
Key Competencies

Business Process Improvement
Systems Analysis
Retail Operations Knowledge
Data Analysis
Cross-Functional Collaboration
Project Coordination
Problem Solving
Communication & Documentation
Change Management

At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.

Quick Apply

Refine Your Search

Computer Systems Analysts jobs in Muskegon, MI

Business Systems Specialist

Clinical Applications Specialist

ERP Business Analyst

Principal Enterprise Applications SAP MDG Consultant

Certified Epicor Kinetic Senior Consultant

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